Customer reviews of DE BUYER

9,7 /10

Based on 4 583 published reviews

5 4 171 91% 4 295 6% 3 46 1% 2 27 1% 1 44 1%

Summary of reviews

DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.

Reviews 2, 4 and 5 stars

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Stéphane H.

Published on 25/10/2023 à 04h15 following a purchase from 11/10/2023

Very good.

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Valérie L.

Published on 24/10/2023 à 05h09 following a purchase from 12/10/2023

Perfect!

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Florent D.

Published on 23/10/2023 à 21h03 following a purchase from 10/10/2023

Very good product, but I find the handle too thin to hold the pan at arm's length ...

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Lou M.

Published on 23/10/2023 à 20h53 following a purchase from 10/10/2023

Very good quality, but the small diameter of the pan makes it difficult to capture induction.

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Response from DE BUYER Published on 24/11/2023

Hello,
Thank you for your feedback and for sharing your experiences with us.
If the size of the inductor is much larger or smaller than the bottom of your pan, this may result in less effective detection by the induction hob.
We take your feedback seriously and are constantly working to improve our products.
Best regards.

Victor B.

Published on 23/10/2023 à 16h42 following a purchase from 11/10/2023

Meets my expectations

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Philippe S.

Published on 23/10/2023 à 05h32 following a purchase from 11/10/2023

Correct delivery

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Jean-Pierre G.

Published on 23/10/2023 à 05h15 following a purchase from 10/10/2023

very well thank you

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Nicolas C.

Published on 23/10/2023 à 04h54 following a purchase from 09/10/2023

Quality materials

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Colette G.

Published on 22/10/2023 à 10h09 following a purchase from 09/10/2023

The product was what I expected, but you should be more precise about pan measurements (how to measure the diameter). Personally, I made a mistake and bought a pan that was too small... Otherwise fast delivery.

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Remi M.

Published on 22/10/2023 à 09h19 following a purchase from 09/10/2023

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Marie Claire H.

Published on 22/10/2023 à 06h54 following a purchase from 09/10/2023

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Cloé B.

Published on 22/10/2023 à 05h51 following a purchase from 09/10/2023

I knew I wouldn't be disappointed and indeed I'm very happy with my purchases.

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Mathieu F.

Published on 22/10/2023 à 05h17 following a purchase from 09/10/2023

Super crepe maker 👍 .

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Lyane C.

Published on 21/10/2023 à 08h19 following a purchase from 28/09/2023

Top-notch customer service.

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Guilbot E.

Published on 19/10/2023 à 20h24 following a purchase from 08/10/2023

Very good

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Gilles P.

Published on 19/10/2023 à 18h09 following a purchase from 07/10/2023

the quality isn't there

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Response from DE BUYER Published on 23/10/2023

Hello, we're sorry you're not completely satisfied with your purchase. Can you tell us more about the problem you encountered? Please do not hesitate to contact us at the following e-mail address: [email protected]
Best regards.

Valérie K.

Published on 19/10/2023 à 18h01 following a purchase from 06/10/2023

To give as a gift. Has made many happy

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Andre B.

Published on 19/10/2023 à 17h51 following a purchase from 06/10/2023

Perfect!

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Claude S.

Published on 19/10/2023 à 17h47 following a purchase from 05/10/2023

very satisfied with the product and speed of delivery perfect packaging

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Benoit T.

Published on 18/10/2023 à 04h45 following a purchase from 02/10/2023

The products are great, the packaging is top notch, the only downside is that shipping takes a little time.

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Fanny C.

Published on 17/10/2023 à 05h02 following a purchase from 02/10/2023

I had the pleasure of ordering from the De Buyer site for a birthday party. No unpleasant surprises or disappointments. Fast delivery, parcel in very good condition with a multitude of protections for the product ordered. The product was comfortably installed, wrapped in superb gift wrap (no need to ask) and accompanied by a little recipe to boot! Many thanks to the whole team

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Jonathan R.

Published on 16/10/2023 à 17h51 following a purchase from 04/10/2023

Very good product, I'm going to order the pastry tips.

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Frederic F.

Published on 16/10/2023 à 17h50 following a purchase from 04/10/2023

Order compliant, but box 10 times too big for 10 small mussels, please take this into account, but what a pleasure to cook with your mussels!

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Brigitte S.

Published on 16/10/2023 à 17h49 following a purchase from 05/10/2023

Everything is perfect: fast delivery, very well packaged products.

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Dorian R.

Published on 16/10/2023 à 13h01 following a purchase from 02/10/2023

Always satisfied with de Buyer products made in France

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René D.

Published on 16/10/2023 à 12h05 following a purchase from 02/10/2023

A house to recommend to everyone, for its reliability and impeccable quality. Visit DE BUYER, you won't be disappointed.

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Marie O.

Published on 16/10/2023 à 08h15 following a purchase from 02/10/2023

Fast delivery and very good quality products, we're very happy. Just a little less packaging for the ecology would be better, but fortunately we reuse ;)

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Alain B.

Published on 16/10/2023 à 07h31 following a purchase from 03/10/2023

Satisfied with my purchase

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Patrick L.

Published on 16/10/2023 à 06h42 following a purchase from 02/10/2023

good quality.a little heavy

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Hugo D.

Published on 16/10/2023 à 06h22 following a purchase from 02/10/2023

Impeccable. However I find that there is a lot of protective paper and therefore a lot of waste. Thank you

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Maryse L.

Published on 15/10/2023 à 19h28 following a purchase from 03/10/2023

I'm completely satisfied with this stainless steel frying pan; the delivery was perfect and the packaging very careful.

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Thérèse D.

Published on 15/10/2023 à 17h12 following a purchase from 01/10/2023

Perfect for whipping up egg whites and whipped cream... with elbow grease. Today's electric beaters are not so efficient. Their whisks are now thick and square, rather than thin and round as they used to be (probably for reasons of industrial profitability).

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Christian F.

Published on 15/10/2023 à 12h26 following a purchase from 03/10/2023

Meets my expectations

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Alberto C.

Published on 15/10/2023 à 12h23 following a purchase from 01/10/2023

Item (more than well packaged) as described. Delivery on time.

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Margot T.

Published on 14/10/2023 à 09h36 following a purchase from 30/09/2023

👌

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Aurélien G.

Published on 14/10/2023 à 08h43 following a purchase from 01/10/2023

Perfect

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Ronan G.

Published on 13/10/2023 à 10h15 following a purchase from 29/09/2023

Very good brand

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Viviane B.

Published on 12/10/2023 à 17h30 following a purchase from 30/09/2023

Quality equipment but a little expensive

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Jérémy O.

Published on 10/10/2023 à 07h37 following a purchase from 24/09/2023

Order sent quickly and carefully.

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Daniel C.

Published on 10/10/2023 à 07h34 following a purchase from 26/09/2023

CLEAR

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