Customer reviews of DE BUYER

9,7 /10

Based on 4 582 published reviews

5 4 170 91% 4 295 6% 3 46 1% 2 27 1% 1 44 1%

Summary of reviews

DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.

Reviews 3, 4 and 5 stars

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Stephane F.

Published on 20/03/2023 à 00h57 following a purchase from 03/03/2023

Very good products made in France, which makes you want to cook even more...

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Riess R.

Published on 19/03/2023 à 22h55 following a purchase from 06/03/2023

A very fine product, in the process of bottling, to be continued.

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Pierre M.

Published on 19/03/2023 à 20h05 following a purchase from 05/03/2023

There's nothing to say about the product itself, but I think it's a shame that it doesn't fit the 32 diameter frying pan.

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Elisabeth L.

Published on 19/03/2023 à 18h01 following a purchase from 07/03/2023

fast shipping, quality packaging and very neat çà is a pleasure!

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Maxime F.

Published on 19/03/2023 à 10h10 following a purchase from 06/03/2023

Fast and careful delivery, the products are of excellent quality, customer service is available and efficient.

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Gilbert C.

Published on 19/03/2023 à 09h39 following a purchase from 07/03/2023

boujour exellent materiel très satisfait

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Patrice M.

Published on 18/03/2023 à 17h53 following a purchase from 03/03/2023

Very good products and French brand please...

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Laure C.

Published on 18/03/2023 à 13h49 following a purchase from 04/03/2023

Great delivery times and product quality!

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Vincent P.

Published on 18/03/2023 à 12h58 following a purchase from 05/03/2023

Very nice material I recommend

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Marie Claude L.

Published on 18/03/2023 à 12h13 following a purchase from 05/03/2023

Top quality my latest order is for my son for his trousseau and I will be ordering more.

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Aurélien B.

Published on 18/03/2023 à 10h41 following a purchase from 02/03/2023

at first sight high quality products to recommend

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Raymond G.

Published on 18/03/2023 à 06h09 following a purchase from 03/03/2023

Excellent product Excellent after-sales service I 100% recommend

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Famille R.

Published on 18/03/2023 à 05h03 following a purchase from 05/03/2023

High-quality products

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Hugo M.

Published on 17/03/2023 à 15h29 following a purchase from 03/03/2023

I'm still in the process of putting my steel frying pan together, but I'm still very satisfied with my purchase!

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Joel S.

Published on 17/03/2023 à 14h14 following a purchase from 03/03/2023

Ah ci le colis surdimentionne par rapport a la commende pas besoin de autent de carton

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Benoît N.

Published on 17/03/2023 à 13h13 following a purchase from 05/03/2023

very nice stoves but a bit heavy

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Vincent S.

Published on 16/03/2023 à 16h32 following a purchase from 02/03/2023

Fast delivery and product received in good condition

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Alexandra S.

Published on 16/03/2023 à 10h21 following a purchase from 02/03/2023

Perfect

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Claude B.

Published on 16/03/2023 à 10h11 following a purchase from 02/03/2023

Top class thanks

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Corinne T.

Published on 16/03/2023 à 09h28 following a purchase from 02/03/2023

very good quality and fast delivery

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Laure A.

Published on 13/03/2023 à 15h57 following a purchase from 01/03/2023

Very good! Fast delivery. Perfect organization. Order, payment, invoice and delivery! Quality beyond reproach.

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Jackie B.

Published on 13/03/2023 à 14h20 following a purchase from 26/02/2023

Quality materials, careful packaging, fast delivery. 20/20

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Éric L.

Published on 13/03/2023 à 12h12 following a purchase from 01/03/2023

Quality products. Very careful packaging.

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Thibault T.

Published on 13/03/2023 à 10h37 following a purchase from 01/03/2023

Very good

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Patrice G.

Published on 13/03/2023 à 10h24 following a purchase from 01/03/2023

I'm waiting for several uses to judge the quality. Otherwise, shipping was very good.

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Julien A.

Published on 13/03/2023 à 08h08 following a purchase from 07/02/2023

Great products! Nevertheless, the indicated delivery time of a few working days has not been met at all. It would be nice to send an e-mail to inform you of the delay or progress of the order.

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Response from DE BUYER Published on 20/03/2023

Thank you for your interest in our products. We apologize for the delay in processing your order.
The e-commerce site is still in its infancy, having been created at the end of November 2022. It can sometimes take longer to deliver a product when it is out of stock.
A filter allowing you to order only products in stock is now in place.
We take good note of your opinion and will not fail to be more reactive and communicative in the future.
Best regards.

Anes B.

Published on 12/03/2023 à 21h46 following a purchase from 27/02/2023

Very good quality product!

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Christian D.

Published on 12/03/2023 à 17h05 following a purchase from 27/02/2023

Fast delivery and sauté pan well protected in the box.

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Michel C.

Published on 12/03/2023 à 17h00 following a purchase from 28/02/2023

Perfect product and fast delivery

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Christophe P.

Published on 12/03/2023 à 10h38 following a purchase from 26/02/2023

Everything is perfect. Great product, thanks.

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Julien L.

Published on 12/03/2023 à 09h36 following a purchase from 28/02/2023

I love this brand. The products are quality. It's great.

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Jean-André T.

Published on 11/03/2023 à 22h26 following a purchase from 26/02/2023

High-quality frying pan and saucepan

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Franck L.

Published on 11/03/2023 à 17h42 following a purchase from 25/02/2023

Nickel chrome

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Nabil M.

Published on 11/03/2023 à 13h11 following a purchase from 25/02/2023

Shipped on time and well packaged. As for the quality of the items, I trust the De Buyer brand but I can confirm their quality aspect, to be seen over time...

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Isabelle Z.

Published on 11/03/2023 à 13h00 following a purchase from 27/02/2023

Everything is perfect! Very high quality kitchen equipment, a real pleasure to cook with! The packaging is impeccable! Highly recommend.

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Marc L.

Published on 11/03/2023 à 12h46 following a purchase from 26/02/2023

Super quality

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Isabelle K.

Published on 11/03/2023 à 12h13 following a purchase from 27/02/2023

Very good product

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Arnaud H.

Published on 11/03/2023 à 10h49 following a purchase from 24/02/2023

Quality product, very satisfied with my purchase!

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Josiane B.

Published on 11/03/2023 à 10h31 following a purchase from 27/02/2023

no problem

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Eric F.

Published on 11/03/2023 à 09h59 following a purchase from 25/02/2023

excellent quality in use and fast shipment with high-quality packaging

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