DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.
We sincerely thank you for your review. Your satisfaction is our priority and we are delighted that your experience lived up to your expectations.
C
Coralie D.
Rating: 5 out of 5
following a purchase from 05/02/2025
Great product for my baking daughter
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Response from DE BUYER
Thank you for your feedback. We are delighted to hear that our product has given your daughter complete satisfaction. Your satisfaction is our greatest reward.
D
David M.
Rating: 5 out of 5
following a purchase from 05/02/2025
The parcel was well packaged, I ordered a frying pan cut from the mass, which could be used to knock out a mammoth, superb quality.
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Response from DE BUYER
Thank you for your feedback! We're delighted that the packaging was handled with care and that you were satisfied with the quality of the pan. See you soon!
F
Francois A.
Rating: 5 out of 5
following a purchase from 02/02/2025
almost perfect products; scratches on the outside after a few days' use, and micro-scratches on the inside, even though no metal utensils were used.
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Response from DE BUYER
Thank you very much for your feedback! We understand your comments about the scratches and would like to help you find a solution. Please do not hesitate to contact our customer service team, who will be happy to help you. See you soon!
J
Josiane F.
Rating: 5 out of 5
following a purchase from 03/02/2025
I'm always so satisfied with de Buyer stoves, very good reception, parcel in perfect condition.
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Response from DE BUYER
Thank you very much for your feedback! We are delighted that you continue to be satisfied with our stoves and that the parcel arrived in perfect condition. We hope to see you soon!
F
Francis L.
Rating: 5 out of 5
following a purchase from 04/02/2025
Quality products shipped quickly and delivered to your door.
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Response from DE BUYER
Thank you for your feedback! We are delighted that the quality of the products and the speed of delivery have fully satisfied you. We hope to see you soon!
M
Martine G.
Rating: 5 out of 5
following a purchase from 04/02/2025
Very nice pans, just as I wanted them.
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Response from DE BUYER
Thank you for your feedback! We're delighted that our products meet your expectations. See you soon!
M
Maryse P.
Rating: 5 out of 5
following a purchase from 31/01/2025
Very good quality
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Response from DE BUYER
Thank you for your feedback! We're glad you like the quality of our products. Have a nice day!
M
Martial D.
Rating: 5 out of 5
following a purchase from 03/02/2025
Very good, the quality I knew, top and fast delivery and well packaged.
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Response from DE BUYER
Thank you for your feedback! We are delighted that you were fully satisfied with the quality and speed of delivery. We hope to see you soon!
F
Fabienne B.
Rating: 5 out of 5
following a purchase from 03/02/2025
I really like the site, the choice DE BUYER offers and the speed with which orders are processed.
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Response from DE BUYER
Thank you for your feedback! We're delighted that our site, the diversity of our products and the speed with which we process your orders have met your expectations. See you soon!
A
Aurelia P.
Rating: 5 out of 5
following a purchase from 03/02/2025
I recommend +++ The care of the parcel especially, proud to support a FR company.
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Response from DE BUYER
Thank you very much for your feedback! We are delighted that the care taken with the packaging has met your expectations. Your support for our French company means a lot to us. See you soon!
M
Marie Josée V.
Rating: 5 out of 5
following a purchase from 03/02/2025
perfect, very pleasant to taste
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Response from DE BUYER
Thank you very much for your feedback! We're delighted you enjoyed our products. See you soon for new taste discoveries!
V
Veronique D.
Rating: 5 out of 5
following a purchase from 02/02/2025
Super quality, fast and careful shipping
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Response from DE BUYER
Thank you for your feedback! We're delighted that the quality of our products, as well as the speed and care with which they were dispatched, met your expectations. See you soon!
P
Pascal L.
Rating: 5 out of 5
following a purchase from 02/02/2025
Perhaps a little more education on how to use the products, to help neophytes make the right choices, would be useful?
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Response from DE BUYER
Thank you for your feedback, we'll take it into account! We invite you to contact our customer service department for personalized advice before making your purchase. We'll be delighted to help you make the right choice. See you soon!
S
Sylvain S.
Rating: 5 out of 5
following a purchase from 01/02/2025
Excellent quality product. The order went well, delivery was careful and quicker than expected.
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Response from DE BUYER
We thank you for your feedback and are pleased that the product quality and delivery lived up to your expectations. We hope to see you soon!
J
Jesse L.
Rating: 5 out of 5
following a purchase from 02/02/2025
Very good quality stoves. Irreproachable.
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Response from DE BUYER
Thank you for your feedback! We're delighted that you're so satisfied with our stoves. Have a nice day.
C
Claire-Isabelle T.
Rating: 5 out of 5
following a purchase from 02/02/2025
Beautiful French pans delivered in record time and perfectly packaged. I've had a good go at them and now I can't wait to use them!
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Response from DE BUYER
Thank you for your very positive feedback! We're delighted that you like our pans and that delivery was quick and careful. We hope they provide you with an excellent cooking experience! Have a nice day.
F
Francis C.
Rating: 5 out of 5
following a purchase from 01/02/2025
very satisfied with the quality of the products.
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Response from DE BUYER
Thank you for your feedback! We are delighted that the quality of our products has met your expectations. We hope to see you soon!
J
Jean-Jacques T.
Rating: 5 out of 5
following a purchase from 01/02/2025
Very happy to own and use this beautiful pan.
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Response from DE BUYER
Thank you for your feedback! We are delighted that you are satisfied with your stove. See you soon!
D
Denise C.
Rating: 5 out of 5
following a purchase from 31/01/2025
Quality utensil Delighted with this purchase
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Response from DE BUYER
Thank you for your feedback! We're delighted that our products meet your expectations. We hope to see you soon!
N
Nicolas J.
Rating: 5 out of 5
following a purchase from 02/02/2025
Very good product
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Response from DE BUYER
Many thanks for your feedback! See you soon!
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Philippe R.
Rating: 5 out of 5
following a purchase from 02/02/2025
Very good products
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Response from DE BUYER
Thanks for your feedback! See you soon!
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Véronique R.
Rating: 5 out of 5
following a purchase from 01/02/2025
Perfect :)
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Response from DE BUYER
Thanks for your feedback! See you soon 🙂 !
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Maximilian Simon D.
Rating: 5 out of 5
following a purchase from 02/02/2025
0
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Jean-Paul F.
Rating: 5 out of 5
following a purchase from 01/02/2025
Fine
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Response from DE BUYER
Thanks for your feedback! See you soon!
C
Charline F.
Rating: 5 out of 5
following a purchase from 01/02/2025
Perfect.
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Response from DE BUYER
Thanks for your feedback! See you soon!
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Guy W.
Rating: 5 out of 5
following a purchase from 30/01/2025
quality packaging. the equipment ordered after initial use lived up to my expectations.
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Response from DE BUYER
Thank you for your feedback! We're delighted that the packaging and materials met your expectations. See you soon!
A
Aurelia D.
Rating: 5 out of 5
following a purchase from 29/01/2025
Meets my expectations
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Response from DE BUYER
Thank you for your feedback! We're delighted that the product meets your expectations. We hope to see you soon!
Q
Quentin A.
Rating: 5 out of 5
following a purchase from 30/01/2025
Excellent
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Response from DE BUYER
Thank you for your feedback! We are delighted that everything went well. Have a nice day!
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Sophie D.
Rating: 5 out of 5
following a purchase from 29/01/2025
Fast delivery and products (2 stoves) in conformity.
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Response from DE BUYER
Thank you very much for your feedback! We're delighted that delivery was quick and that the products met your expectations. See you soon!
P
Philippe B.
Rating: 5 out of 5
following a purchase from 30/01/2025
matches my order
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Response from DE BUYER
Thank you for your feedback! We are delighted that your order met your expectations. We hope to see you soon!
O
Olivier C.
Rating: 5 out of 5
following a purchase from 29/01/2025
Secure site
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Response from DE BUYER
Thank you very much for your positive feedback! We're delighted that you were able to make your purchases in complete peace and security. Have a nice day.
J
Jean Marc F.
Rating: 5 out of 5
following a purchase from 30/01/2025
perfect
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Response from DE BUYER
We thank you for your feedback and are delighted that your shopping experience was a positive one. Best regards.
D
Dominique P.
Rating: 5 out of 5
following a purchase from 29/01/2025
Very good product
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Response from DE BUYER
Hello, thank you for your positive feedback, your satisfaction is our priority.
Have a great day!
M
Marie-Dominique R.
Rating: 4 out of 5
following a purchase from 29/01/2025
Very satisfied with my purchase
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Response from DE BUYER
We sincerely thank you for your positive feedback and are delighted to hear that you are satisfied with your purchase. Have a nice day.
J
Jean-Christophe H.
Rating: 5 out of 5
following a purchase from 29/01/2025
I really appreciated the fast delivery and the careful packaging, which ensured that the items arrived in good condition. I'm not talking about the legendary stoves, which I love (I own two of them) but which take a bit of practice to get the hang of.
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Response from DE BUYER
Thank you very much for your feedback! We're delighted that the fast delivery and careful packaging ensured perfect reception. See you soon!
J
Jacques V.
Rating: 5 out of 5
following a purchase from 30/01/2025
Items perfectly matched my expectations. Package delivered on time. Very good protection of the items in the parcel.
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Response from DE BUYER
Thank you for your feedback! We're delighted that the items meet your expectations. See you soon!
P
Pascal L.
Rating: 5 out of 5
following a purchase from 29/01/2025
Very good product, very well packaged, delivery on time, I proceeded to the pan bottoming without any problem because everything is well explained on the instructions. My first crepes with this pan were a success.
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Response from DE BUYER
Thank you for your feedback! We're delighted that your shopping experience met your expectations. Congratulations on the success of your first crêpes! See you soon!
F
Florentin B.
Rating: 5 out of 5
following a purchase from 27/01/2025
short
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Response from DE BUYER
Thanks for your feedback! See you soon!
L
Lina B.
Rating: 5 out of 5
following a purchase from 28/01/2025
Very well-made product that fully met my expectations
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Response from DE BUYER
Thank you very much for your feedback! We're delighted that the product fully meets your expectations. See you soon!
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