Customer reviews of DE BUYER

Trust Attestation
9,7 /10
Overall rating: 9,7 out of 10
Based on 4 407 published reviews
5 4 013 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

Reviews 3, 4 and 5 stars

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C
Cécile L.
Rating: 5 out of 5
following a purchase from 12/12/2024
Super.
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Alain B.
Rating: 5 out of 5
following a purchase from 12/12/2024
Order satisfied and delivered promptly.
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Amandine B.
Rating: 3 out of 5
following a purchase from 14/12/2024
Very good equipment, wide selection, but the shipping costs are rather high (10 euros for a grid).
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Response from DE BUYER
Hello, thank you for your feedback and for taking the time to share your experience. We have chosen a system of fixed shipping costs, irrespective of the weight and volume of the package shipped. Without this system, shipping costs could be higher depending on the products ordered, due to their weight and volume. What's more, we offer free shipping on orders over €100.
Please do not hesitate to contact us if you have any questions.
Best regards.
T
Thérèse R.
Rating: 5 out of 5
following a purchase from 12/12/2024
I'm delighted with the product I bought, which I couldn't find in the store.
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Michele G.
Rating: 5 out of 5
following a purchase from 12/12/2024
Crepiere super pour moi finis les poêles anthiadesif
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Dominique C.
Rating: 4 out of 5
following a purchase from 09/12/2024
Order delivered as agreed.
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Response from DE BUYER
Thank you very much for your positive feedback. We are delighted that you are fully satisfied with your order and our delivery service. Thank you again for your confidence!
M
Martine T.
Rating: 5 out of 5
following a purchase from 10/12/2024
Very good
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Response from DE BUYER
Hello, thank you very much for your feedback. We are delighted that you liked our products. We wish you an excellent day!
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Thierry F.
Rating: 5 out of 5
following a purchase from 11/12/2024
Beautiful pan
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Response from DE BUYER
Thank you very much for your positive feedback. We take great pride in providing our customers with the best possible user experience.
C
Christiane R.
Rating: 5 out of 5
following a purchase from 10/12/2024
The piston funnel our daughter has been waiting for is great and, like all DE BUYER products, of excellent quality.
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Response from DE BUYER
We would like to thank you sincerely for your positive feedback and are delighted to hear that you are completely satisfied with our products.
V
Valerie C.
Rating: 5 out of 5
following a purchase from 12/12/2024
No complaints
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Response from DE BUYER
Thank you for your positive review of our site. We are pleased that our product meets your expectations. Best regards!
G
Géraldine C.
Rating: 5 out of 5
following a purchase from 11/12/2024
Perfect and fast
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Response from DE BUYER
Thank you for your positive feedback. We attach great importance to the punctuality of our deliveries and to the satisfaction of our customers. Yours faithfully
G
gaetan L.
Rating: 5 out of 5
following a purchase from 10/12/2024
Fast and perfect
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Response from DE BUYER
Thank you for your positive feedback. Customer satisfaction is very important to us. Yours faithfully
B
Bernard J.
Rating: 5 out of 5
following a purchase from 10/12/2024
perfect
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Response from DE BUYER
Thank you very much for your positive review! We are delighted that you are satisfied with your order. Have a nice day.
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Thierry D.
Rating: 5 out of 5
following a purchase from 03/12/2024
great material, great delivery
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Response from DE BUYER
Thank you for your positive feedback. We attach great importance to the punctuality of our deliveries and to the satisfaction of our customers. Yours faithfully
C
Cédric J.
Rating: 5 out of 5
following a purchase from 09/12/2024
Very good service
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Response from DE BUYER
Thank you for your positive review of our site. We are pleased that our product meets your expectations. Best regards!
M
Michel Z.
Rating: 5 out of 5
following a purchase from 11/12/2024
Quality service and fast delivery
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Response from DE BUYER
I am delighted to hear that you are satisfied with your purchase. We attach great importance to the quality of our products and the service we offer our customers. Thank you for your trust and your positive feedback. Best regards!
F
France G.
Rating: 5 out of 5
following a purchase from 11/12/2024
On-time delivery and perfect packaging
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Response from DE BUYER
Thank you for your positive feedback. We attach great importance to the punctuality of our deliveries and to the satisfaction of our customers. Yours faithfully
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Karine A.
Rating: 5 out of 5
following a purchase from 11/12/2024
Very good experience
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Response from DE BUYER
Thank you very much for your positive feedback!
We are delighted that you are satisfied with your purchase. The quality of our products is a priority for us. We hope to see you soon on our site.
E
Emmanuelle P.
Rating: 5 out of 5
following a purchase from 11/12/2024
Beautiful products
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Response from DE BUYER
Thank you for your positive review of our site. We are pleased that our product meets your expectations. Best regards!
M
Martine S.
Rating: 5 out of 5
following a purchase from 11/12/2024
Very good for me but as it's a gift I'm waiting for the recipient's reaction!
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Response from DE BUYER
We would like to thank you sincerely for your positive feedback and are delighted to hear that the products are intended as gifts and that you are completely satisfied with them!
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ISABELLE L.
Rating: 5 out of 5
following a purchase from 10/12/2024
This is what I ordered, delivery on time, careful packaging of the utensils with the appropriate logos. Perfect
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Response from DE BUYER
I am delighted to hear that you are satisfied with your purchase. We attach great importance to the quality of our products and the service we offer our customers. Thank you for your trust and your positive feedback. Best regards!
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Pierre G.
Rating: 5 out of 5
following a purchase from 12/12/2024
Impeccable
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Response from DE BUYER
Thank you for your positive feedback on our site. We are delighted that our product lives up to your expectations. Best regards!
C
claude D.
Rating: 5 out of 5
following a purchase from 11/12/2024
Super
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Response from DE BUYER
Thank you for your positive review of our site. We are pleased that our product meets your expectations. Best regards!
M
marc B.
Rating: 5 out of 5
following a purchase from 11/12/2024
Impec nickel
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Response from DE BUYER
Thank you for your positive review of our site. We are pleased that our product meets your expectations. Best regards!
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FABIENNE M.
Rating: 5 out of 5
following a purchase from 09/12/2024
Perfect
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Response from DE BUYER
Thank you for your positive feedback on our site. We are delighted that our product lives up to your expectations. Best regards!
C
Christophe G.
Rating: 5 out of 5
following a purchase from 09/12/2024
impeccable delivery, neat parcel. Thank you
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Response from DE BUYER
Thank you very much for your positive review! We are delighted that you are satisfied with your order and delivery. Have a nice day.
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BERTRAND V.
Rating: 5 out of 5
following a purchase from 09/12/2024
Quality materials, express delivery. Professional packaging.
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Response from DE BUYER
Thank you very much for your positive feedback!
We are delighted that you are satisfied with your purchase. The quality of our products and the speed of our delivery service are priorities for us. We hope to see you soon on our site.
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Valérie V.
Rating: 4 out of 5
following a purchase from 08/12/2024
28 cm lid does not fit 28 cm pan
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Response from DE BUYER
Hello,
We apologize for the inconvenience. Due to the conicity of the pan, a lid that fits straight-edged products will not fit conical products. We manufacture universal stainless steel lids especially for frying pans. Please do not hesitate to contact us before making a purchase, so that we can advise you on the products you wish to buy. Best regards.
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Virginie C.
Rating: 5 out of 5
following a purchase from 10/12/2024
Package received on time Perfect customer service Very satisfied with my purchase
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Response from DE BUYER
I am delighted to hear that you are satisfied with your purchase. We attach great importance to the quality of our products and the service we offer our customers. Thank you for your trust and your positive feedback. Best regards!
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YVETTE H.
Rating: 4 out of 5
following a purchase from 10/12/2024
very fast delivery, efficient and friendly driver, but so much packaging (fortunately no plastic!).
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Response from DE BUYER
Hello, thank you very much for your feedback. We are delighted to hear that you enjoyed our services. Regarding the packaging, we take note of your comment and will work to improve it. We wish you an excellent day!
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Annie Emilie R.
Rating: 5 out of 5
following a purchase from 10/12/2024
impeccable parcel, perfectly packaged material.
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Response from DE BUYER
I am delighted to hear that you are satisfied with your purchase. We attach great importance to the quality of our products and the service we offer our customers. Thank you for your trust and your positive feedback. Best regards!
D
deborah W.
Rating: 5 out of 5
following a purchase from 10/12/2024
Very good experience speed of delivery very good quality products
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Response from DE BUYER
Thank you for your positive feedback. We attach great importance to the punctuality of our deliveries and to the satisfaction of our customers. Yours faithfully
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Estelle B.
Rating: 5 out of 5
following a purchase from 10/12/2024
Nothing to say when everything goes well! Thanks for this!
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Response from DE BUYER
I am delighted to hear that you are satisfied with your purchase. We attach great importance to the quality of our products and the service we offer our customers. Thank you for your trust and your positive feedback. Best regards!
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Gaelle G.
Rating: 5 out of 5
following a purchase from 10/12/2024
Very good
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Response from DE BUYER
Thank you for your positive feedback on our site. We are delighted that our product lives up to your expectations. Best regards!
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Thomas P.
Rating: 5 out of 5
following a purchase from 09/12/2024
Super quality, fast delivery, very good and plastic-free packaging.
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Amal Z.
Rating: 5 out of 5
following a purchase from 21/10/2024
Perfect
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Response from DE BUYER
Hello, thank you very much for your feedback. We are delighted that you liked our products. We wish you an excellent day!
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Camille R.
Rating: 5 out of 5
following a purchase from 09/12/2024
Despite a somewhat disrupted delivery experience, I am satisfied with my purchase; once in hand, I appreciate the quality of the product.
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Response from DE BUYER
Thank you for your feedback about our site and our products.
We apologize for the delivery problem and take your comment into account. We are nevertheless delighted that you are satisfied with your purchase. Thank you again for your confidence.
C
clement G.
Rating: 4 out of 5
following a purchase from 06/12/2024
a user manual for the inoc stove would have been appreciated, especially for a first purchase of this type.
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Response from DE BUYER
Hello, thank you very much for your feedback. Please don't hesitate to contact us if you encounter any difficulties. Best regards.
J
José Manuel V.
Rating: 5 out of 5
following a purchase from 09/12/2024
Parcel received on time and packed to the nines. Santa is going to be very happy.
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Response from DE BUYER
We would like to thank you sincerely for your positive feedback and are delighted to hear that the products are intended as gifts and that you are completely satisfied with them!
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Sylvette M.
Rating: 5 out of 5
following a purchase from 10/12/2024
Just as we expected
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Response from DE BUYER
We would like to thank you sincerely for your positive feedback and are delighted to hear that you are completely satisfied with our products.
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