Customer reviews of DE BUYER

9,7 /10

Based on 4 584 published reviews

5 4 172 91% 4 295 6% 3 46 1% 2 27 1% 1 44 1%

Summary of reviews

DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.

Reviews 3, 4 and 5 stars

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François F.

Published on 24/12/2023 à 18h17 following a purchase from 09/12/2023

Excellent product, beautifully made and incomparably easy to unmold.

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Marie Laure D.

Published on 24/12/2023 à 17h48 following a purchase from 09/12/2023

Perfect

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Philippe P.

Published on 24/12/2023 à 17h35 following a purchase from 09/12/2023

speed of delivery parcel conforms to order.

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Sylviane P.

Published on 24/12/2023 à 17h20 following a purchase from 08/12/2023

Very good, especially the packaging

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Estelle Q.

Published on 24/12/2023 à 16h13 following a purchase from 09/12/2023

The parcel was received on time, and the follow-up by e-mail was cordial and professional. I am delighted with my purchase.

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Claudine S.

Published on 24/12/2023 à 16h09 following a purchase from 09/12/2023

This is the Christmas present 🎄 for my daughter... I can't give an opinion at the moment.

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Alexandre L.

Published on 24/12/2023 à 15h59 following a purchase from 09/12/2023

Calite products

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Valérie L.

Published on 24/12/2023 à 15h57 following a purchase from 09/12/2023

Very good product

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Francois D.

Published on 24/12/2023 à 14h39 following a purchase from 08/12/2023

Package delivered on time, ready to be offered tonight 24/12/2023 t

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Mehdi B.

Published on 24/12/2023 à 14h25 following a purchase from 08/12/2023

Deadlines met. Equipment in perfect condition.

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Pascale R.

Published on 24/12/2023 à 13h43 following a purchase from 08/12/2023

I am very satisfied with this quality product!

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Paule B.

Published on 24/12/2023 à 13h35 following a purchase from 08/12/2023

Quality item as ordered

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Vincent M.

Published on 24/12/2023 à 10h18 following a purchase from 09/12/2023

Very good products, fast and reliable shipping

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Richard G.

Published on 24/12/2023 à 10h08 following a purchase from 08/12/2023

At the top

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Jean V.

Published on 24/12/2023 à 09h53 following a purchase from 04/12/2023

very good quality and a non-stick coating that stands the test of time

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Jean-Michel S.

Published on 24/12/2023 à 09h51 following a purchase from 07/12/2023

Very good products

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Patrick M.

Published on 24/12/2023 à 08h52 following a purchase from 07/12/2023

choice, quality products

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Marc M.

Published on 24/12/2023 à 07h40 following a purchase from 28/02/2023

Perfect, but customer service doesn't answer emails

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Marc M.

Published on 24/12/2023 à 07h34 following a purchase from 02/07/2023

Very good but customer service does not respond to email

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Sebastien H.

Published on 24/12/2023 à 07h33 following a purchase from 04/12/2023

Delivery within 3 weeks... but quality product

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Response from DE BUYER Published on 26/12/2023

Hello, we're sorry for the inconvenience. We had a few "good deals" for Black Friday, and the approach of Christmas, as well as our appearance on the CAPITAL TV show, have resulted in a longer lead time for preparing orders. We apologize for this.
We have checked your order status and you have been delivered within 10 days. We thank you for your patience, which I hope has been rewarded by your receipt of our products.
Best regards.

Odile B.

Published on 23/12/2023 à 20h13 following a purchase from 07/12/2023

My son's dream gift. He is delighted and fulfilled!

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Marielle J.

Published on 23/12/2023 à 19h22 following a purchase from 05/12/2023

Very satisfied with my purchase

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Jean Z.

Published on 23/12/2023 à 19h14 following a purchase from 05/12/2023

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Jean-Marc V.

Published on 23/12/2023 à 19h00 following a purchase from 04/12/2023

Very good, to be seen in time

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Frédérique G.

Published on 23/12/2023 à 18h28 following a purchase from 04/12/2023

Excellent

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Stephane F.

Published on 23/12/2023 à 17h27 following a purchase from 05/12/2023

Package arrived on time, grill pan not yet used. It is a gift

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Elisabeth B.

Published on 23/12/2023 à 16h34 following a purchase from 08/12/2023

Parcel well received, received quickly.

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Famille S.

Published on 23/12/2023 à 16h16 following a purchase from 04/12/2023

Perfect delivery

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Jean-Paul R.

Published on 23/12/2023 à 15h49 following a purchase from 05/12/2023

RAS,, good

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Inès Z.

Published on 23/12/2023 à 11h18 following a purchase from 10/12/2023

Fast delivery, product as described and very well packaged. A flawless product!

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Iléa P.

Published on 23/12/2023 à 09h32 following a purchase from 10/12/2023

Fast and well-packaged quality products. One error on the order, but this was quickly rectified.

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Marc V.

Published on 23/12/2023 à 08h13 following a purchase from 10/12/2023

perfect

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Helene G.

Published on 23/12/2023 à 07h59 following a purchase from 07/12/2023

Perfect

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Yves D.

Published on 23/12/2023 à 07h38 following a purchase from 10/12/2023

Fast, very good product.

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Herve M.

Published on 22/12/2023 à 16h24 following a purchase from 04/12/2023

Excellent quality product, very satisfied

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Alison L.

Published on 22/12/2023 à 15h41 following a purchase from 04/12/2023

Fast and careful delivery. I'm sure my order will make someone very happy on Christmas Eve. Quality products!

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Francois M.

Published on 22/12/2023 à 15h38 following a purchase from 06/12/2023

quality stove, Teflon-free, received quickly, perfect

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Joel M.

Published on 22/12/2023 à 15h03 following a purchase from 06/12/2023

Received quickly, excellent material, perfect .

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Laetitia L.

Published on 22/12/2023 à 14h53 following a purchase from 07/12/2023

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Marie D.

Published on 22/12/2023 à 14h08 following a purchase from 07/12/2023

Great!

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