Customer reviews of DE BUYER

9,7 /10

Based on 4 405 published reviews

5 4 011 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

Reviews 3 and 4 stars

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Christine H.

Published on 19/12/2022 à 05h26 following a purchase from 02/12/2022

Product delivered quickly, conforms to demand and is of good quality, not yet tested as a Christmas gift.

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Suzanne S.

Published on 18/12/2022 à 08h32 following a purchase from 03/12/2022

Available and efficient staff

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Nicole B.

Published on 13/12/2022 à 21h05 following a purchase from 01/12/2022

excellent order and fast delivery . I cannot comment on the quality of the product as it is not yet available.

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PAUL L.

Published on 11/12/2022 à 22h56 following a purchase from 27/11/2022

I have nothing negative to say about the product. I placed two orders with you 1 week apart and I think it's a shame that when you ask for delivery with a signature and I come home from work and the package is left on the doorstep without a signature.

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Pierre P.

Published on 11/12/2022 à 20h51 following a purchase from 27/11/2022

The products are top-notch, with no surprises. The shipment was fast and the packaging meticulous, all that was missing was a shipping notice. Well done

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loic B.

Published on 10/12/2022 à 15h28 following a purchase from 25/11/2022

I was thinking of buying good quality French n. But after 8 days, the bottoms of the pans are turning blue-green and the frying pans look dodgy. To be continued, but it would be shit in china that I would not be surprised. I thought I was buying quality? To be seen in time. For the moment. Relatively on top

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Response from DE BUYER Published on 07/02/2023

Hello, Thank you very much for your interest in our products. We apologize for the delay in responding. The stains you mention are probably thermal reactions (iridescence) which have no adverse effect on the use and performance of your utensil, and which may have disappeared in the meantime. The Prim'Appety range is our only family of stainless steel products actually manufactured in China, according to our specifications and under the dual control of our Quality and Purchasing Departments. Please do not hesitate to contact us should you require any further information. Sincerely, de Buyer Industries