The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.
Products of very high quality. The joy of cooking rediscovered with stainless steel utensils. I had a delivery problem: resolved very quickly and with great professionalism.
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Response from DE BUYER
Hello Anne, thank you for your feedback.
We are delighted to read your satisfaction, both with the quality of our utensils and with how the delivery issue was resolved.
Rediscovering the joy of cooking is a wonderful reward for us.
Have a very nice day.
J
jacques P.
Rating: 5 out of 5
following a purchase from 21/09/2025
Perfect product and service, thank you
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Response from DE BUYER
Hello Jacques,
Thank you very much for your feedback.
We are delighted that your shopping experience brings you complete satisfaction, both with the product and the service.
Looking forward to seeing you again.
P
Philippe V.
Rating: 5 out of 5
following a purchase from 21/09/2025
-
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Response from DE BUYER
Hello Philippe,
Your feedback is valuable to us.
We are delighted that everything went as planned.
See you very soon.
M
Marc P.
Rating: 5 out of 5
following a purchase from 19/09/2025
excellent professional quality kitchen material
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Response from DE BUYER
Hello Marc,
Thank you for your feedback.
We are delighted that the professional quality of our kitchen equipment met your expectations.
Have a nice day.
B
Benjamin T.
Rating: 5 out of 5
following a purchase from 19/09/2025
Very good quality pans
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Response from DE BUYER
Hello Benjamin,
Thank you for your feedback.
We are delighted to read your satisfaction and that the quality of our pans fully meets your expectations.
See you soon.
P
PHILIPPE M.
Rating: 5 out of 5
following a purchase from 20/09/2025
The broken part was easily found on the site, ordered and shipped extremely quickly. Two remarks: - shipping cost as expensive as the item which weighs only a few grams - gigantic package for a bag of 14 cm by 8 cm
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Response from DE BUYER
Hello Philippe,
We appreciate your feedback.
Your comments regarding shipping costs and the package format have been noted: they will be forwarded to the relevant teams for consideration.
Have a very nice day.
M
michel S.
Rating: 5 out of 5
following a purchase from 19/09/2025
Material of very good quality. Received material of excellent quality. I recommend
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Response from DE BUYER
Hello Michel,
Thank you very much for your feedback.
We are delighted that your shopping experience brings you complete satisfaction and that the quality of our products meets your expectations.
Looking forward to seeing you again.
A
Anne-Claire P.
Rating: 5 out of 5
following a purchase from 17/09/2025
Very good
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Response from DE BUYER
Hello Anne-Claire, thank you for your feedback, we are delighted that everything suits you. Have a very nice day.
J
JACQUES V.
Rating: 5 out of 5
following a purchase from 18/09/2025
I am happy with my 2 pans
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Response from DE BUYER
Hello, thank you very much for your positive review! We are delighted to hear that you are satisfied with your pans. Have a great day.
M
Matthias S.
Rating: 5 out of 5
following a purchase from 18/09/2025
Everything is great - purchase, delivery, goods.
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francois B.
Rating: 5 out of 5
following a purchase from 18/09/2025
just perfect
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Response from DE BUYER
Hello François, thank you for your feedback, it is a pleasure to know that everything went well. Have a very nice day.
F
Fabrice B.
Rating: 5 out of 5
following a purchase from 18/09/2025
Good experience product matching my choice
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Response from DE BUYER
Hello Fabrice, thank you very much for your positive feedback! We are delighted to learn that our product meets your expectations. Your satisfaction is our priority.
See you soon.
F
Francine G.
Rating: 5 out of 5
following a purchase from 17/09/2025
The ordered mandolin completely meets my expectations. Very easy to use. Arrived on time.
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Response from DE BUYER
Hello Francine, thank you for your feedback, we are delighted that your mandolin suits you and that it brings you satisfaction.
See you soon.
P
Pierre H.
Rating: 5 out of 5
following a purchase from 16/09/2025
Fast delivery, products matching my expectations
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Response from DE BUYER
Hello Pierre, thank you for your feedback, we are delighted that the delivery and the products meet your satisfaction.
Have a very nice day.
S
Sabine P.
Rating: 5 out of 5
following a purchase from 17/09/2025
Perfect quality. The emphasis on MIF could be even stronger, I had to search for some products.
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Response from DE BUYER
Hello and thank you for your feedback and for your suggestion. We note your comment about highlighting Made in France and will pass it on to our teams. See you very soon.
A
alain A.
Rating: 5 out of 5
following a purchase from 16/09/2025
It's perfect
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Response from DE BUYER
Hello Alain, thank you for your feedback, we are delighted that everything suits you. Have a very nice day.
A
ALAIN B.
Rating: 5 out of 5
following a purchase from 17/09/2025
Inox alchimy: perfect frying pan, after 3 attempts I managed to fry my eggs without sticking (drop of water then reduce the heat after searing)
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Response from DE BUYER
Hello Alain, thank you for your feedback, we are delighted that your Alchimy stove gives you complete satisfaction and that you have the right cooking technique. Looking forward to it.
T
Thomas V.
Rating: 5 out of 5
following a purchase from 15/09/2025
Very good material
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Response from DE BUYER
Hello Thomas, thank you for your feedback, we are delighted that you like our material. Have a very nice day.
F
Fabrice D.
Rating: 5 out of 5
following a purchase from 15/09/2025
Fast and careful delivery. As an individual, I dreamed of a reasonably sized laminator. De Buyer made it. It is compact (for this type of device) and very practical. I am not disappointed with my purchase (never disappointed by this high-quality brand). It has changed many things for me in making puff pastry, croissants, and other little pleasures.
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Response from DE BUYER
Hello and thank you for your feedback. We are delighted that our laminator has found its place in your home and that it makes it easier for you to create your delicious recipes. Have a very nice day.
L
Laurent M.
Rating: 5 out of 5
following a purchase from 14/09/2025
Top quality.
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Response from DE BUYER
Hello Laurent,
Thank you for your feedback. Your satisfaction is our priority and we hope to continue providing you with the best.
Have a nice day.
V
Vincent B.
Rating: 5 out of 5
following a purchase from 14/09/2025
I am very satisfied with the purchase of this pan, the quality of which reassures me.
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Response from DE BUYER
Hello Vincent,
Thank you very much for your feedback! We are delighted to hear that you are satisfied with your stove. Your satisfaction is our priority. See you soon.
C
CEDRIC M.
Rating: 5 out of 5
following a purchase from 13/09/2025
Order delivered quickly and perfectly packaged. Products conform to my order.
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Response from DE BUYER
Hello Cédric,
Thank you for your feedback, we are delighted that the delivery and the products met your expectations.
See you very soon.
F
Francois M.
Rating: 5 out of 5
following a purchase from 13/09/2025
Super quality
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Response from DE BUYER
Hello François,
Thank you for your feedback, we are delighted that you like the quality.
Looking forward to it.
A
Anton M.
Rating: 5 out of 5
following a purchase from 12/09/2025
Order, purchase and delivery worked perfectly.
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patrick A.
Rating: 5 out of 5
following a purchase from 12/09/2025
Everything was waiting for what I wanted
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Response from DE BUYER
Hello, thank you very much for your feedback, we are delighted that everything meets your expectations.
Have a very nice day.
V
Vincent F.
Rating: 5 out of 5
following a purchase from 13/08/2025
Top, top, top!!!!
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Response from DE BUYER
Thank you very much for this enthusiasm, we are delighted to read your satisfaction.
See you soon.
J
Jessica N.
Rating: 5 out of 5
following a purchase from 24/07/2025
Very good quality
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Response from DE BUYER
Hello Jessica,
Thank you for your feedback, we are delighted that the quality meets your expectations. Have a very nice day.
R
Rudolf U.
Rating: 5 out of 5
following a purchase from 30/06/2025
The order went smoothly and the pans are worth their money
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Catherine L.
Rating: 5 out of 5
following a purchase from 14/08/2025
this seems perfect to me, it's a gift not yet given. I know the seriousness of your brand. a gift that will be very appreciated
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Response from DE BUYER
Hello Catherine,
Thank you very much for your feedback, we are delighted that you have chosen our brand for this gift. We hope it will please its future recipient. Looking forward to it.
C
corinne L.
Rating: 5 out of 5
following a purchase from 13/08/2025
The ordered tip is perfect but I was shocked by the size of the package for such a small item. I would appreciate it if you could adjust the size of the packages. Thank you in advance.
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Response from DE BUYER
Hello Corinne, thank you for your feedback. We understand your comment regarding the size of the package. Our priority is to ensure that your products arrive in perfect condition, which may sometimes require more substantial packaging.
Historically focused on delivery to professionals, we are gradually adapting our shipping methods for individual orders. Your opinion helps us improve this process. Have a great day.
B
Brigitte M.
Rating: 5 out of 5
following a purchase from 08/08/2025
package received on time and fits perfectly
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Response from DE BUYER
Hello Brigitte,
Your satisfaction pleases us, glad that your package suits you perfectly. Have a very nice day.
M
Michel L.
Rating: 5 out of 5
following a purchase from 09/08/2025
Quick reception. Meets my expectations.
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Response from DE BUYER
Hello Michel, thank you very much for your feedback, we are delighted that the delivery and the product suit you. Your satisfaction is our priority. See you very soon.
M
Michel M.
Rating: 5 out of 5
following a purchase from 13/08/2025
I am very happy with the quality and therefore the longevity of De Buyer utensils. Always maintain the requirement for well-done work. See you soon.
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Response from DE BUYER
Hello Michel, Thank you very much for your feedback. We are delighted that the quality and durability of our utensils bring you complete satisfaction. See you soon.
R
Rachel F.
Rating: 5 out of 5
following a purchase from 13/08/2025
Very good customer service (I spoke to them twice on the phone), fast and careful shipping, products of very good quality, I highly recommend
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Response from DE BUYER
Hello Rachel,
Thank you very much for your feedback. We are delighted that your interactions with our customer service, the speed of delivery, and the quality of our products have fully satisfied you. Have a very nice day.
F
Fanny M.
Rating: 5 out of 5
following a purchase from 11/08/2025
Very good quality, delivery perfect! Very satisfied with my crepe maker!
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Response from DE BUYER
Hello Fanny, thank you for your message. We are glad that you like your crepe maker and that everything went well. See you soon.
J
Jerome B.
Rating: 5 out of 5
following a purchase from 29/03/2025
Very good products and French as well
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Response from DE BUYER
Your satisfaction pleases us, thank you for highlighting our French manufacturing. Have a nice day.
P
Philippe N.
Rating: 5 out of 5
following a purchase from 12/08/2025
Perfect. Fast delivery. Very beautiful object, very nice finish. Very satisfied
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Response from DE BUYER
Hello Philippe,
Thank you very much for your feedback. We are delighted that everything went well. See you very soon.
T
Tim K.
Rating: 5 out of 5
following a purchase from 11/08/2025
Fast delivery although a bit too much paper for 2 pallets but that's what the blue bin is for. But great products that really deliver.
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Carole Q.
Rating: 5 out of 5
following a purchase from 11/08/2025
Very satisfied with my purchases! Pans perfectly matching my expectations.
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Response from DE BUYER
Hello Carole,
A big thank you for this positive feedback. We are delighted that your purchases fully meet your expectations. Looking forward to it.
L
laurence D.
Rating: 5 out of 5
following a purchase from 09/08/2025
Quality product, fast delivery
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Response from DE BUYER
Thank you very much for your feedback, glad everything went as expected. Very nice day.
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