The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.
Hello,
Thank you for your feedback. We are delighted that our products fully satisfy you.
Have a very nice day.
T
Thierry A.
Rating: 5 out of 5
following a purchase from 25/07/2025
Good
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Response from DE BUYER
Hello,
Thank you for your feedback! We are delighted that our product suits you.
Best regards.
D
David F.
Rating: 5 out of 5
following a purchase from 26/07/2025
The best utensils for the kitchen, incomparable!
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Response from DE BUYER
Hello,
Thank you for your comment! We are glad that you like our utensils.
See you soon
J
Jean Pierre D.
Rating: 5 out of 5
following a purchase from 07/07/2025
Soon 2 centuries of existence, is already a guarantee of very high quality. Delighted with the 3 pots that I bought for you. Despite some delivery difficulties due to the saturation of pickup points, your service took charge with DPD, and I was finally delivered to my home. Every time I had to call, almost immediately a hostess took care of my request with efficiency and extreme kindness. Bravo and thank you.
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Response from DE BUYER
Hello,
We sincerely thank you for your very positive feedback.
We are happy to have been able to assist you effectively despite the delivery difficulties, and we warmly thank you for your compliments regarding our customer service.
See you soon!
F
Françoise P.
Rating: 5 out of 5
following a purchase from 18/07/2025
Delighted with my steel pan. Even though it is not yet very seasoned, the small sautéed potatoes were perfect, quick cooking and nicely browned!
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Response from DE BUYER
Hello Madam,
We are delighted to hear that your steel stove suits you and that you appreciate the cooking quality.
Best regards,
C
Claudine R.
Rating: 5 out of 5
following a purchase from 25/07/2025
Perfect, from order to delivery
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Response from DE BUYER
Hello,
Thank you for your feedback. We are delighted that everything met your expectations, from the product to the delivery.
See you soon!
M
Mélodie G.
Rating: 5 out of 5
following a purchase from 24/07/2025
Perfect, delivered quickly, very well packaged, a stainless steel pan that we find easy to use, we thought that the transition to stainless steel instead of the usual coatings would be technical but it goes very well. We will gradually replace all our pans with these!
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Response from DE BUYER
Hello,
Thank you very much for your positive feedback. We are happy that the pan and its use bring you complete satisfaction.
See you soon!
I
Isabelle F.
Rating: 5 out of 5
following a purchase from 25/07/2025
Beautifully packaged products
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Response from DE BUYER
Hello,
Thank you for your feedback!
We are glad that you liked the quality of the products and the care taken with the packaging.
See you soon!
M
Marc R.
Rating: 5 out of 5
following a purchase from 24/07/2025
Very good product, fast shipping
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Response from DE BUYER
Hello,
Thank you for your feedback!
We are delighted that the product and the speed of shipping met your expectations.
Best regards
F
Frédérique L.
Rating: 5 out of 5
following a purchase from 22/07/2025
excellent service
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Response from DE BUYER
Hello,
Thank you very much for your feedback!
We are delighted that our service has fully satisfied you.
Looking forward to seeing you again soon!
A
Agathe C.
Rating: 5 out of 5
following a purchase from 23/07/2025
Extremely careful packaging and delivered on time, exceptional merchandise, in short: Perfect!
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Response from DE BUYER
Hello,
Thank you very much for your enthusiastic feedback. We are delighted that the quality of our packaging and the delivery met your expectations.
Best regards,
M
MICKAEL R.
Rating: 5 out of 5
following a purchase from 24/07/2025
Super product, Delivery times impeccable packaging. French quality
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Response from DE BUYER
Hello,
Thank you very much for your positive feedback. We are delighted that our product, the delivery, and the packaging met your expectations.
Best regards,
L
Léon D.
Rating: 5 out of 5
following a purchase from 20/07/2025
Very good material
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Response from DE BUYER
Hello Léon and thank you for your feedback. Glad that the quality has fully convinced you. See you very soon.
B
bernard L.
Rating: 5 out of 5
following a purchase from 24/07/2025
Very interesting price quality.
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Response from DE BUYER
Hello,
Thank you for your feedback. We are glad that our products suit you.
Best regards,
P
PHILIPPE D.
Rating: 5 out of 5
following a purchase from 19/07/2025
Always true to its reputation, the company manufactures high-quality kitchen tools. Thank you
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Response from DE BUYER
Hello,
Your satisfaction is our best reward. Thank you for your loyalty and trust in our products.
Best regards,
G
Gilles P.
Rating: 5 out of 5
following a purchase from 23/07/2025
Fast reception and impeccably packaged products.
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Response from DE BUYER
Hello,
Thank you for your comment. Customer satisfaction is our priority, and we are delighted that everything is perfect.
Best regards,
D
Danièle O.
Rating: 5 out of 5
following a purchase from 23/07/2025
Perfect order received quickly and pan beautifully packaged. Nice brand image, respect.
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Response from DE BUYER
Hello,
Thank you for your comment. Glad that the order and the packaging met your expectations.
See you soon.
S
Stéphanie L.
Rating: 5 out of 5
following a purchase from 21/07/2025
I highly recommend it for those who love to cook with good, authentic, and efficient equipment.
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Response from DE BUYER
Hello,
Thank you for your feedback. We are glad that our equipment meets your expectations.
Best regards,
R
Robin J.
Rating: 5 out of 5
following a purchase from 21/07/2025
very good quality products, fast shipping! small note: it is certainly possible to significantly reduce the amount of packaging for shipments
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Response from DE BUYER
Hello,
Thank you very much for your positive feedback! We are glad that the quality of the products and the speed of delivery meet your expectations.
We also take note of your comment regarding the reduction of packaging, and we are continuously working to improve this aspect.
Best regards,
P
Patrice G.
Rating: 5 out of 5
following a purchase from 21/07/2025
Easy to use site clear simple perfect.
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Response from DE BUYER
Hello,
Thank you very much for your feedback! We are delighted that you liked our site for its simplicity and clarity.
Best regards,
S
SOPHIE G.
Rating: 5 out of 5
following a purchase from 21/07/2025
Products meet my expectations.
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Response from DE BUYER
Hello,
Thank you for your feedback! We are glad that our products meet your expectations.
Best regards,
P
Pierre D.
Rating: 5 out of 5
following a purchase from 20/07/2025
Material purchased of very good quality, delivery within the deadlines as per the order.
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Response from DE BUYER
Hello,
Thank you very much for your positive feedback! We are delighted that the quality of the material and the delivery met your expectations.
Best regards,
B
Bruno F.
Rating: 5 out of 5
following a purchase from 15/07/2025
Great frying pans, a bit heavy but top-notch
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Response from DE BUYER
Hello,
Thank you for your feedback! We are delighted that you like our pans.
Best regards,
K
KEVIN V.
Rating: 5 out of 5
following a purchase from 18/07/2025
Simply exceptional... the online store allows you to find all the lines and the entire quality of De Buyer available and delivered quickly.
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Response from DE BUYER
Hello,
We warmly thank you for your message. We are delighted that you found your happiness on our site.
Best regards
E
Emmanuel D.
Rating: 5 out of 5
following a purchase from 17/07/2025
The stainless steel Alchemy pans with handle or with Locky system are excellent: remarkable heat conduction and very high reactivity to changes in heat intensity. The plancha and mineral steel omelette pan are also excellent: thick enough not to warp, significant inertia. Be careful with the plancha handles that conduct heat. Material for life.
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Response from DE BUYER
Hello,
We are delighted that the LOQY collection and our steel products please you. Your message is greatly appreciated.
Thank you for your feedback.
L
Lucie B.
Rating: 5 out of 5
following a purchase from 06/07/2025
Ras
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Response from DE BUYER
Hello,
Thank you for your feedback.
Looking forward to seeing you soon.
L
Laetitia B.
Rating: 5 out of 5
following a purchase from 18/07/2025
Careful and fast shipping Top product
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Response from DE BUYER
Hello,
Thank you very much for your feedback! We are delighted that the shipment and the product fully satisfied you.
Best regards,
M
Mylene M.
Rating: 5 out of 5
following a purchase from 17/07/2025
Perfect
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Response from DE BUYER
Hello Mylene,
Thank you for your note. Your satisfaction is our priority.
Have a nice day.
E
Estelle N.
Rating: 5 out of 5
following a purchase from 12/07/2025
Good customer relationship, quick response to requests by customer service. Order received in good time.
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Response from DE BUYER
Hello,
Thank you for your trust and your positive feedback! We are happy that our customer service and delivery met your expectations.
We hope to see you again very soon.
M
Marc V.
Rating: 5 out of 5
following a purchase from 15/07/2025
In addition to the quality, the object is aesthetically very beautiful
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Response from DE BUYER
A big thank you for your feedback. We are delighted that the quality and aesthetics met your expectations.
See you very soon!
A
Arnaud V.
Rating: 5 out of 5
following a purchase from 10/07/2025
Extraordinary!
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Response from DE BUYER
Hello,
Thank you very much for your feedback! We are delighted that it fully satisfied you.
Best regards,
G
Gilles P.
Rating: 5 out of 5
following a purchase from 14/07/2025
Top, world class!
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Response from DE BUYER
Hello,
Thank you very much for this great feedback!
Glad that our products meet your expectations.
C
Christiane R.
Rating: 5 out of 5
following a purchase from 13/07/2025
Very satisfied with the products and the care taken with their packaging.
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Response from DE BUYER
Hello,
Thank you very much for your feedback! We are delighted that our products and their packaging have satisfied you.
Best regards,
P
Pascal P.
Rating: 5 out of 5
following a purchase from 09/07/2025
De Buyer products are really of high quality. The responses from customer service are not always the most relevant, but the welcome is sincerely very warm. I recommend De Buyer products. Pascal P.
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Response from DE BUYER
Hello,
Thank you for your message.
We are glad that you appreciate the quality of our products.
See you soon!
F
franck F.
Rating: 5 out of 5
following a purchase from 07/07/2025
Quality, reliability, De Buyer.....
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Response from DE BUYER
Hello,
Thank you for your message.
We appreciate your feedback and hope to see you soon.
Best regards.
R
Remi M.
Rating: 5 out of 5
following a purchase from 04/07/2025
Very good product
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Response from DE BUYER
Hello,
Thank you for your positive feedback.
We are delighted that our product meets your expectations.
See you very soon!
S
Simon B.
Rating: 5 out of 5
following a purchase from 06/07/2025
Excellent
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Response from DE BUYER
Hello,
Thank you very much for your message.
Glad to know that the product suits you.
Looking forward to seeing you soon!
A
Anneliese B.
Rating: 5 out of 5
following a purchase from 07/07/2025
Baking is simply a joy with such high-quality items.
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P
Pedro C.
Rating: 5 out of 5
following a purchase from 03/07/2025
Top quality made in France, it's worth its price.
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Response from DE BUYER
Hello,
Thank you for your feedback,
We are glad that you like the product.
See you soon.
A
ADELINE B.
Rating: 5 out of 5
following a purchase from 06/07/2025
Super
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Response from DE BUYER
Thank you very much for your positive feedback.
We are delighted that our products met your expectations!
Have a very nice day.
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