The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.
Delays before dispatch of parcel exaggerated compared with the responsiveness of other Ecommerce sites. It took an e-mail alert to trigger delivery. It's also a pity that discount codes don't exist on the France site. At this price level, customers expect more, otherwise they might as well go through the American giant.
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Response from DE BUYER
Hello, we apologize for the inconvenience. The approach of Christmas, as well as our appearance on the TV show CAPITAL, have resulted in a longer preparation time for orders. We apologize for this inconvenience.
We have checked your order status and you have been delivered within 10 days. We thank you for your patience, which I hope has been rewarded by your receipt of our products.
Best regards.
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Patricia B.
Rating: 5 out of 5
following a purchase from 11/12/2023
Perfect 👍
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Remy M.
Rating: 5 out of 5
following a purchase from 13/12/2023
Very good quality product (frying pans and sauté pan). Can't wait to get the hang of using it properly. Unbeatable value for money. Thank you for buying
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Anne D.
Rating: 5 out of 5
following a purchase from 12/12/2023
Parcel arrived very quickly, in perfect condition, and the knives are excellent knives.
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catherine V.
Rating: 3 out of 5
following a purchase from 12/12/2023
I bought heat shields that don't fit my container. The sizes are not clear on the website.
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Response from DE BUYER
Hello,
Thank you for taking the time to let us know about your purchasing experience on our site. There are two sizes of protectors, and the small ones you chose are not compatible with the stewpot you ordered. Have you contacted our customer service department to resolve this problem?
Best regards.
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Christel R.
Rating: 5 out of 5
following a purchase from 11/12/2023
Package received promptly. The handle of the pan protrudes a little from the box, a pity.
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guillaume M.
Rating: 5 out of 5
following a purchase from 12/12/2023
Very satisfied with my order and very well packaged thank you very much.
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Sandra C.
Rating: 5 out of 5
following a purchase from 10/12/2023
Very good frying pan, like me in the morning.
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martine M.
Rating: 5 out of 5
following a purchase from 12/12/2023
Satisfied with my order
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Lucille D.
Rating: 5 out of 5
following a purchase from 11/12/2023
Awesome! My father was very happy when he unwrapped his gift. First use very satisfying. Ideal mold size
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Patrick D.
Rating: 5 out of 5
following a purchase from 11/12/2023
Very good quality product. Excellent
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Alexandre L.
Rating: 5 out of 5
following a purchase from 12/12/2023
Very pleasant, efficient stoves (Alchimy inox and Minéral B LOQY).
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Maxime M.
Rating: 5 out of 5
following a purchase from 07/12/2023
excellent meat cooking
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Corinne H.
Rating: 5 out of 5
following a purchase from 10/12/2023
Very good purchase, a pleasure as a Christmas gift.
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Claire D.
Rating: 5 out of 5
following a purchase from 13/12/2023
Very satisfied with my purchase and after-sales service.
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PETER F.
Rating: 5 out of 5
following a purchase from 12/12/2023
Ras
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Laurent B.
Rating: 5 out of 5
following a purchase from 12/12/2023
Hello, I'm very happy with my purchase. Cooking food in a steel frying pan gives us back the taste we used to have a long time ago. I'll be buying an all-stainless steel frying pan next.
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Yannick A.
Rating: 5 out of 5
following a purchase from 11/12/2023
Top!
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Séverine A.
Rating: 5 out of 5
following a purchase from 12/12/2023
Fast shipping and perfect packaging. Now all you have to do is try out the pan.
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CEDRIC P.
Rating: 5 out of 5
following a purchase from 12/12/2023
Products well packaged, no problems.
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Bernard R.
Rating: 5 out of 5
following a purchase from 11/12/2023
Excellent material.
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Rachel M.
Rating: 5 out of 5
following a purchase from 11/12/2023
no surprises either on the product: quality to match, or on the service: delivery on the date announced
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Valérie F.
Rating: 5 out of 5
following a purchase from 10/12/2023
Very good
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Aurélie T.
Rating: 5 out of 5
following a purchase from 11/12/2023
Perfect
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anne M.
Rating: 5 out of 5
following a purchase from 10/12/2023
all ok
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Tom B.
Rating: 5 out of 5
following a purchase from 10/12/2023
Beautiful products very happy
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Aurelie P.
Rating: 5 out of 5
following a purchase from 10/12/2023
very satisfied with the quality of the products
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gisele C.
Rating: 5 out of 5
following a purchase from 08/12/2023
frying pan seems to be of good quality, does not stick, to be seen in the long term
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isabelle J.
Rating: 5 out of 5
following a purchase from 09/12/2023
Product quality and shipping are always top-notch
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Chantal O.
Rating: 5 out of 5
following a purchase from 10/12/2023
Quality that meets expectations and is of a very high standard. My order followed a TV report. I would recommend your brand without hesitation.
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Janine L.
Rating: 5 out of 5
following a purchase from 08/12/2023
As ordered and on time.
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Françoise B.
Rating: 5 out of 5
following a purchase from 09/12/2023
Product not yet used because offered. I was very surprised by the size of the excessively large box!
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Patrick T.
Rating: 5 out of 5
following a purchase from 09/12/2023
Very good product, in keeping with the brand's reputation.
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Martine K.
Rating: 5 out of 5
following a purchase from 09/12/2023
Goods conformed, delivery on time and carried out in a very satisfactory manner.
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Lionel L.
Rating: 5 out of 5
following a purchase from 10/12/2023
Very good product, very good service
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Didier M.
Rating: 5 out of 5
following a purchase from 08/12/2023
Very happy to have received my new pans for Christmas
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thiebaud V.
Rating: 5 out of 5
following a purchase from 08/12/2023
package conforms to order and very good product quality
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Frédérique C.
Rating: 5 out of 5
following a purchase from 29/11/2023
Very nice material not yet tried as Christmas Kdo
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marie-louise T.
Rating: 5 out of 5
following a purchase from 07/12/2023
Received very quickly
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Nathalie H.
Rating: 5 out of 5
following a purchase from 11/12/2023
Very satisfied with my order. Very good pan.
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