Customer reviews of DE BUYER

9,7 /10

Based on 4 407 published reviews

5 4 013 91% 4 281 6% 3 45 1% 2 26 1% 1 42 1%

Summary of reviews

The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.

Reviews 3 and 5 stars

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Emmanuel D.

Published on 09/12/2023 à 11h05 following a purchase from 23/11/2023

Order processed quickly and arrived perfectly packaged. Casseroles perfectly suited to my needs. Very satisfied.

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Nadine G.

Published on 09/12/2023 à 09h24 following a purchase from 23/11/2023

Very good quality product.

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Corrado D.

Published on 09/12/2023 à 09h12 following a purchase from 24/11/2023

On-time delivery

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Jean-Louis F.

Published on 09/12/2023 à 08h55 following a purchase from 24/11/2023

Great equipment!

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Corinne S.

Published on 09/12/2023 à 07h30 following a purchase from 25/11/2023

The shipment is fast and the follow-up perfect. The site tends to bug. This disrupts the ordering process. I gave two pans to my son, who loves to cook. He wonders how he ever lived without them until now..... he finds them extraordinary.

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marie J.

Published on 09/12/2023 à 07h16 following a purchase from 26/11/2023

A much-appreciated gift for a young cook.

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Herve P.

Published on 09/12/2023 à 06h46 following a purchase from 24/11/2023

Good material

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Philippe R.

Published on 08/12/2023 à 09h12 following a purchase from 23/11/2023

Fast delivery, item well packaged almost too much and great to use.

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Marc P.

Published on 08/12/2023 à 06h27 following a purchase from 24/11/2023

Good product.

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Marie-Genevieve R.

Published on 07/12/2023 à 19h53 following a purchase from 23/11/2023

I found the product I wanted. It was delivered quickly and met my requirements.

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Maurice F.

Published on 07/12/2023 à 17h53 following a purchase from 12/11/2023

flawless delivery

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Bruno C.

Published on 07/12/2023 à 17h40 following a purchase from 23/11/2023

a few scratches on the steel pan after unpacking...

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Response from DE BUYER Published on 26/12/2023

Hello,
Thank you for choosing our Mineral B steel stove, and we're delighted that you've taken the time to share your opinion.
Regarding the micro-scratches you observed after unpacking, we would like to point out that our stove is made from raw steel, which makes it an exceptionally robust product. Raw steel is renowned for its durability and strength, and may naturally show slight marks which in no way affect the pan's performance.
If you wish, please feel free to send us photos to the following e-mail address: [email protected]
This will enable us to confirm that these are indeed micro-scratches, and to assure you that your stove is in perfect working order.
We are here to answer any questions you may have, and to ensure that you are completely satisfied with your purchase.
Best regards.

Marie Julie et Benoit L.

Published on 07/12/2023 à 17h31 following a purchase from 24/11/2023

The product is as described and gives complete satisfaction!

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didier P.

Published on 06/12/2023 à 09h16 following a purchase from 22/11/2023

Perfect...exactly my choice and perfect delivery.

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Chantal D.

Published on 05/12/2023 à 17h48 following a purchase from 21/11/2023

Good evening, I don't like answering questionnaires, but for this brand it's a pleasure. What can I say: quality: +++++ brand: +++++ delivery: +++++ In a word: perfect! De Buyer is one of our French flagships. I'm 64 years old, and even as a child my grandmother used to tell me about the quality of De Buyer products. Now I'm the one who gives this brand to my children. Bravo, continue to manufacture kitchen and pastry utensils that are as efficient as they are beautiful.

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jean-louis D.

Published on 05/12/2023 à 14h37 following a purchase from 22/11/2023

🙂

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Herve P.

Published on 05/12/2023 à 07h28 following a purchase from 19/11/2023

+++

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Nathalie B.

Published on 05/12/2023 à 05h48 following a purchase from 22/11/2023

The quality is top-notch, and the products are very well packaged. Site to be recommended

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Nicolas L.

Published on 04/12/2023 à 19h32 following a purchase from 22/11/2023

Product conforms. Shipment and delivery on time.

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Anne M.

Published on 04/12/2023 à 18h26 following a purchase from 18/11/2023

Super quality

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Corinne K.

Published on 04/12/2023 à 17h37 following a purchase from 21/11/2023

I am always satisfied with De Buyer products.

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Jerome R.

Published on 04/12/2023 à 16h01 following a purchase from 22/11/2023

Top quality and French manufacture. I recommend

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frederic C.

Published on 04/12/2023 à 15h58 following a purchase from 22/11/2023

Quality material, fast delivery

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CHRISTIANE Q.

Published on 04/12/2023 à 09h29 following a purchase from 17/11/2023

Good product and fast delivery

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François L.

Published on 04/12/2023 à 09h10 following a purchase from 21/11/2023

Very good product

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Emile J.

Published on 04/12/2023 à 07h08 following a purchase from 21/11/2023

Easy ordering and fast delivery 👍

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Marc B.

Published on 03/12/2023 à 16h00 following a purchase from 19/11/2023

Responsive and professional customer service. For the stoves, super product, solid easy to clean and without chemical treatment only good.

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Philippe N.

Published on 03/12/2023 à 11h15 following a purchase from 19/11/2023

christmas gift. not yet served.

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david C.

Published on 03/12/2023 à 08h53 following a purchase from 20/11/2023

Package conforms to order. Fast delivery. Super product quality, a change from standard utensils that fall apart after a few uses.

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Mylène T.

Published on 03/12/2023 à 08h09 following a purchase from 20/11/2023

Perfect delivery and packaging

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Response from DE BUYER Published on 06/12/2023

Hello, thank you very much for your compliments! We're delighted that you've appreciated the special attention we pay to packaging and delivery. Your satisfaction is our greatest reward! Best regards.

JULIE L.

Published on 03/12/2023 à 07h44 following a purchase from 17/11/2023

Beautiful quality. Incredible packaging. Really great buy.

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Myriam B.

Published on 03/12/2023 à 06h49 following a purchase from 20/11/2023

An impeccable product that will serve a man of the woods well for cooking over a fire in all weathers!

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Cédric A.

Published on 02/12/2023 à 17h28 following a purchase from 10/11/2023

After researching its uses on the internet and getting to grips with the pan, I'm very satisfied with my purchase. My next pan will be a debuyer stainless steel one.

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Michaël S.

Published on 02/12/2023 à 16h19 following a purchase from 14/11/2023

very good, fast delivery; clean and well-packaged

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Clément S.

Published on 02/12/2023 à 13h43 following a purchase from 18/11/2023

Very good.

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bruno R.

Published on 02/12/2023 à 10h30 following a purchase from 18/11/2023

Very good material

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Patricia Z.

Published on 02/12/2023 à 09h08 following a purchase from 19/11/2023

Fast delivery and very good product. Would recommend.

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Valerie P.

Published on 02/12/2023 à 08h06 following a purchase from 18/11/2023

The parcel arrived very well protected

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Alain M.

Published on 02/12/2023 à 07h57 following a purchase from 18/11/2023

The order and delivery went as planned. A question for de Buyer: A Milady saucepan is sold for about 90€ a piece. There is no size smaller than 14cm. On the other hand, a 12cm Prim'appetit pan is sold for around 25€. What justifies this price difference between these two saucepan models, even though they both come from de Buyer? Thank you for your reply.

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Christina M.

Published on 28/11/2023 à 22h13 following a purchase from 15/11/2023

Delivery well received and fast

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