Customer reviews of DE BUYER

9,7 /10

Based on 4 583 published reviews

5 4 171 91% 4 295 6% 3 46 1% 2 27 1% 1 44 1%

Summary of reviews

DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.

Reviews 4 and 5 stars

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Martine B.

Published on 30/10/2023 à 18h25 following a purchase from 19/10/2023

it's a pity that the tail of the pan is also made of a material that transmits heat, because it burns when the pan is heated.

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Rachel P.

Published on 30/10/2023 à 17h36 following a purchase from 18/10/2023

Order delivered on time, goods of very good quality.

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Pierre L.

Published on 30/10/2023 à 17h29 following a purchase from 19/10/2023

Store with professional quality products, order received quickly and well packaged.

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Emmanuel N.

Published on 30/10/2023 à 16h17 following a purchase from 18/10/2023

Ras

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Michel R.

Published on 30/10/2023 à 15h42 following a purchase from 18/10/2023

High-quality products delivered on time

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Axel D.

Published on 30/10/2023 à 10h28 following a purchase from 15/10/2023

Fast delivery. Package well packed and contents in accordance with my order. Perfect

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Michel C.

Published on 30/10/2023 à 07h25 following a purchase from 17/10/2023

Material conforms to what I was looking for

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Claudine B.

Published on 29/10/2023 à 17h50 following a purchase from 16/10/2023

Great, I find that the meat tastes better. I quickly got used to this cooking method.

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Danielle R.

Published on 29/10/2023 à 08h49 following a purchase from 16/10/2023

Very good delivery Package arrived on time and in very good condition

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Regis L.

Published on 28/10/2023 à 19h41 following a purchase from 16/10/2023

Excellent product quality, neat package and fast shipping.

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Lisa A.

Published on 28/10/2023 à 19h27 following a purchase from 14/10/2023

Very satisfactory product, easy to use

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Arnaud Et Mathilde L.

Published on 28/10/2023 à 09h11 following a purchase from 14/10/2023

Quality products Order shipped quickly

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Lilian L.

Published on 28/10/2023 à 03h03 following a purchase from 09/10/2023

I'm just sad to see the huge cardboard box compared to the order. I find it sad and absurd that nowadays, 3 small sockets are sent in a cardboard box that can contain around 10kg of products... This same box, of course, filled with paper, although recyclable, remains waste, and of course the whole thing is sent at a cost of 10€. It would be nice to think of another shipping offer that is more respectful of the environment and the consumer, certainly the casings must be protected, but a box 5 times smaller would already have been perfect! Thanks again for the high-quality sockets!

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Christian R.

Published on 27/10/2023 à 06h46 following a purchase from 14/10/2023

Much better, than going through Amazon!!!! Arrived on time, perfectly packaged. Very nice product. Thank you.

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Josiane F.

Published on 26/10/2023 à 18h02 following a purchase from 14/10/2023

Perfect! Just to point out that the package was much too big for 7n small items.

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Bernard B.

Published on 26/10/2023 à 17h39 following a purchase from 15/10/2023

I am very satisfied with my order.

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Frédéric T.

Published on 26/10/2023 à 17h38 following a purchase from 13/10/2023

Very good product that meets my expectations

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Emmanuelle M.

Published on 25/10/2023 à 08h35 following a purchase from 09/10/2023

Fast and accurate shipping

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Stéphane H.

Published on 25/10/2023 à 04h15 following a purchase from 11/10/2023

Very good.

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Valérie L.

Published on 24/10/2023 à 05h09 following a purchase from 12/10/2023

Perfect!

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Florent D.

Published on 23/10/2023 à 21h03 following a purchase from 10/10/2023

Very good product, but I find the handle too thin to hold the pan at arm's length ...

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Lou M.

Published on 23/10/2023 à 20h53 following a purchase from 10/10/2023

Very good quality, but the small diameter of the pan makes it difficult to capture induction.

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Response from DE BUYER Published on 24/11/2023

Hello,
Thank you for your feedback and for sharing your experiences with us.
If the size of the inductor is much larger or smaller than the bottom of your pan, this may result in less effective detection by the induction hob.
We take your feedback seriously and are constantly working to improve our products.
Best regards.

Victor B.

Published on 23/10/2023 à 16h42 following a purchase from 11/10/2023

Meets my expectations

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Philippe S.

Published on 23/10/2023 à 05h32 following a purchase from 11/10/2023

Correct delivery

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Jean-Pierre G.

Published on 23/10/2023 à 05h15 following a purchase from 10/10/2023

very well thank you

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Nicolas C.

Published on 23/10/2023 à 04h54 following a purchase from 09/10/2023

Quality materials

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Colette G.

Published on 22/10/2023 à 10h09 following a purchase from 09/10/2023

The product was what I expected, but you should be more precise about pan measurements (how to measure the diameter). Personally, I made a mistake and bought a pan that was too small... Otherwise fast delivery.

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Remi M.

Published on 22/10/2023 à 09h19 following a purchase from 09/10/2023

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Marie Claire H.

Published on 22/10/2023 à 06h54 following a purchase from 09/10/2023

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Cloé B.

Published on 22/10/2023 à 05h51 following a purchase from 09/10/2023

I knew I wouldn't be disappointed and indeed I'm very happy with my purchases.

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Mathieu F.

Published on 22/10/2023 à 05h17 following a purchase from 09/10/2023

Super crepe maker 👍 .

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Lyane C.

Published on 21/10/2023 à 08h19 following a purchase from 28/09/2023

Top-notch customer service.

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Guilbot E.

Published on 19/10/2023 à 20h24 following a purchase from 08/10/2023

Very good

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Valérie K.

Published on 19/10/2023 à 18h01 following a purchase from 06/10/2023

To give as a gift. Has made many happy

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Andre B.

Published on 19/10/2023 à 17h51 following a purchase from 06/10/2023

Perfect!

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Claude S.

Published on 19/10/2023 à 17h47 following a purchase from 05/10/2023

very satisfied with the product and speed of delivery perfect packaging

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Benoit T.

Published on 18/10/2023 à 04h45 following a purchase from 02/10/2023

The products are great, the packaging is top notch, the only downside is that shipping takes a little time.

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Fanny C.

Published on 17/10/2023 à 05h02 following a purchase from 02/10/2023

I had the pleasure of ordering from the De Buyer site for a birthday party. No unpleasant surprises or disappointments. Fast delivery, parcel in very good condition with a multitude of protections for the product ordered. The product was comfortably installed, wrapped in superb gift wrap (no need to ask) and accompanied by a little recipe to boot! Many thanks to the whole team

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Jonathan R.

Published on 16/10/2023 à 17h51 following a purchase from 04/10/2023

Very good product, I'm going to order the pastry tips.

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Frederic F.

Published on 16/10/2023 à 17h50 following a purchase from 04/10/2023

Order compliant, but box 10 times too big for 10 small mussels, please take this into account, but what a pleasure to cook with your mussels!

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