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C
Rating: 4 out of 5
Perfect, perhaps the intuitiveness of the site could be improved a little.
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Customer reviews of DE BUYER
Trust Attestation
9,7
/10
Overall rating: 9,7 out of 10
Based on 4 405 published reviews
Summary of reviews
The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.
4 star reviews
Reset filtersM
Rating: 4 out of 5
Products should indicate the diameter of the contact area with the hob.
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D
Rating: 4 out of 5
Super happy, thanks
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B
Rating: 4 out of 5
Well packaged for shipping, but still too much paper. Edge of steel pan impacted before packing. Not serious.
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M
Rating: 4 out of 5
Choice and quality
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F
Rating: 4 out of 5
Very good product
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C
Rating: 4 out of 5
Just one problem, the double comb 2 and 7 mm that I ordered in addition in the package is missing. I was quite annoyed by the response from your after-sales service.
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E
Rating: 4 out of 5
Ras
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N
Rating: 4 out of 5
I am very satisfied with them and use them every day - good heat transmission, easy maintenance, a stove that keeps its weight down, especially when full.
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J
Rating: 4 out of 5
Very satisfied
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B
Rating: 4 out of 5
Product as described. Package perfectly packed; arrived safely.
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B
Rating: 4 out of 5
Very satisfied with your products, sturdy, attractive, no toxic coating like some expensive brands.
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A
Rating: 4 out of 5
Good products, but disappointed with the stickers which are so difficult to remove from the bottom of the pans. Even after the first wash, the round mark remains. It's a pity for such beautiful products that the first experience with the utensils is so unpleasant.
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Response from DE BUYER
Hello,
We're sorry to hear that you're not entirely satisfied with your purchase. We have e-mailed you some methods of removing the mark from the label. If you encounter any problems with your products, please do not hesitate to contact us at the following e-mail address: [email protected]
We will find the best solution to resolve the situation. Best regards.
We're sorry to hear that you're not entirely satisfied with your purchase. We have e-mailed you some methods of removing the mark from the label. If you encounter any problems with your products, please do not hesitate to contact us at the following e-mail address: [email protected]
We will find the best solution to resolve the situation. Best regards.
J
Rating: 4 out of 5
,,,
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B
Rating: 4 out of 5
Perfect
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S
Rating: 4 out of 5
The pan is practical and the handle is ergonomically designed. It suits me very well. However, there are a few marks from cooking which don't go away even after washing (mea culpa, but you have to scrape with the green side...). I don't know what it's due to...
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G
Rating: 4 out of 5
Excellent products
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O
Rating: 4 out of 5
I am delighted with my purchase from De Buyer
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J
Rating: 4 out of 5
Delighted with my purchase. Received the pans beautifully packaged. Everything was as ordered. After a few days of use, I'm satisfied with the cooking quality. I haven't yet mastered the art of making omelettes that don't stick. It would have been nice if I'd received a message giving me an idea of delivery times as soon as I ordered. To be improved to make the customer experience more pleasant. I didn't know if my order was being processed.
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B
Rating: 4 out of 5
Ras
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B
Rating: 4 out of 5
Fine
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F
Rating: 4 out of 5
Ras
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P
Rating: 4 out of 5
After a first use of cooking tournedos I am very satisfied.
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J
Rating: 4 out of 5
Very good
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M
Rating: 4 out of 5
Yes, I can certify that it's hand-held, that it's of high quality, and that it's tasty and healthy when cooked.
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C
Rating: 4 out of 5
Good products and easy to order but: I can't get delivery in Germany via the website. I can't find a link to manage my account, for example to delete my data or to manage my order.
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A
Rating: 4 out of 5
a little long to receive but if not the order arrived well
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C
Rating: 4 out of 5
Very nice purchase
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D
Rating: 4 out of 5
Very serious
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J
Rating: 4 out of 5
The quality of buyer nothing to say the top.
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C
Rating: 4 out of 5
Very beautiful and good stove, the small negative point is the weight, but we should get used to it.
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V
Rating: 4 out of 5
Very well packed
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B
Rating: 4 out of 5
Very good. Except for the packaging, which is a little bulky for the size of the pan.
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R
Rating: 4 out of 5
For a first pan, very satisfied, good packaging. I have recommended for. Next gifts
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E
Rating: 4 out of 5
This is a gift so I can't give you an opinion on the product.
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J
Rating: 4 out of 5
Product conforms to my order. To be seen in use!
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B
Rating: 4 out of 5
It's good, but I wasn't alerted by the way the pan was unstuck, and I must have done the wrong thing because it sticks a lot.
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N
Rating: 4 out of 5
Very well packaged beautiful article but 10 days to make the voges Avignon a little long
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T
Rating: 4 out of 5
Top products but delivery times can be improved!
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G
Rating: 4 out of 5
bonjour je suis très contant des établissements de BUYER je les recommandes .merci
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