The online store DE BUYER is consistently praised for the excellent quality of its products, particularly their frying pans and sauté pans, which customers find durable and effective for cooking. Many highlight the quick response times and helpful nature of customer service, ensuring a seamless shopping experience. The speed of delivery is another strong point, with numerous reviews noting that orders arrive promptly and well-packaged.
Thank you for your feedback and your confidence. Your satisfaction is our priority, and we are delighted that our products have met your expectations. We look forward to seeing you again.
L
laurent H.
Rating: 5 out of 5
following a purchase from 01/03/2025
Excellent, taking into account the installation instructions
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Response from DE BUYER
Thank you for your feedback. Your satisfaction is our priority and we hope to see you soon for other culinary experiences.
V
Véronique M.
Rating: 5 out of 5
following a purchase from 01/03/2025
The pans are really high quality. I had a small problem with a frying pan that I hadn't fitted properly, and customer service was very helpful and responsive.
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Response from DE BUYER
Thank you very much for your feedback! We are delighted that you are satisfied with the quality of our stoves. Our team is always available to help you use them, and we're delighted to have been able to help you. We hope to see you soon!
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Coralie C.
Rating: 5 out of 5
following a purchase from 01/03/2025
The delivery company didn't do their job (they didn't call me when I was at home, I suspect they didn't come at all...) but De Buyer reimbursed me for the delivery costs. The products are perfect
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Response from DE BUYER
We would like to thank you sincerely for your positive feedback and are delighted that you like our products. We apologize for any problems with delivery, but we're pleased to have been able to resolve them for you. Your satisfaction is our priority, and we remain at your disposal should you have any further questions. Have a nice day.
T
Tess F.
Rating: 5 out of 5
following a purchase from 28/02/2025
excellent quality! i recommend
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Response from DE BUYER
Thank you very much for your feedback! We are delighted to hear that you appreciate the quality of our products. Your satisfaction is our priority. Have a nice day.
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Benoit C.
Rating: 5 out of 5
following a purchase from 09/02/2025
Excellent product!
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Response from DE BUYER
Thank you very much for your feedback. We're delighted that you like our products and hope to see you soon on our site for new discoveries. See you soon! 😊
S
Sophie C.
Rating: 5 out of 5
following a purchase from 15/02/2025
TOP!
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Response from DE BUYER
Thank you very much for your feedback. What a pleasure to know that you were completely satisfied with your purchasing experience. That's exactly what we want for our customers. We hope to see you soon!
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Pr M.
Rating: 5 out of 5
following a purchase from 27/02/2025
satisfactory products
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Response from DE BUYER
Thank you for your feedback. We are delighted to hear that you are satisfied with your shopping experience. Your satisfaction is our priority. We wish you a pleasant day.
N
Nicolas K.
Rating: 5 out of 5
following a purchase from 21/02/2025
The delivery was made very quickly and the items ordered corresponded perfectly to my expectations. I'm thinking of ordering new equipment soon.
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Response from DE BUYER
Thank you for your feedback. We are delighted that you are satisfied with your order. We look forward to assisting you with your future purchases. We hope to see you soon!
P
Patrick L.
Rating: 5 out of 5
following a purchase from 27/02/2025
I've finally rebuilt a cookware set worthy of the name... Products of exceptional quality, a little expensive, but I can't afford to buy "cheap" quality that's bound to last over time... To the great delight of my daughter, who is an oncologist, I was finally able to put all the cooking utensils coated with this non-stick material in the garbage can. The copper-stainless steel alloy makes for easy cleaning and, above all, quick cooking thanks to the copper... Thank you for your very effective copper cleaning product, but given the price of your products, it could at least be offered...
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Response from DE BUYER
Thank you very much for your detailed feedback. We are delighted that our products meet your expectations and that they bring your family complete satisfaction.
Regarding our copper cleaning product, we have taken note of your suggestion and will be sure to pass it on. See you soon!
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Lenka B.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very good.
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Response from DE BUYER
Thank you for your positive review! 😊 See you soon!
V
Vianney C.
Rating: 5 out of 5
following a purchase from 27/02/2025
Superb, sturdy stoves! You get what you pay for, and the finishes are very premium.
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Response from DE BUYER
Thank you for your feedback! We're delighted that you're satisfied with our stoves. Have a nice day!
J
Jean S.
Rating: 5 out of 5
following a purchase from 24/02/2025
very satisfied with my purchase
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Response from DE BUYER
Thank you for your positive feedback! Your satisfaction is our priority. See you soon!
I
Isabelle G.
Rating: 5 out of 5
following a purchase from 26/02/2025
I was already familiar with the material, which I've just bought again, and I'm completely satisfied with it.
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Response from DE BUYER
Thank you for taking the time to give us your feedback! We're glad you're happy with your purchase again. Have a nice day!
S
Stéphanie H.
Rating: 5 out of 5
following a purchase from 26/02/2025
CLEAR
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Response from DE BUYER
Thanks for your feedback! See you soon!
P
Patricia V.
Rating: 5 out of 5
following a purchase from 24/02/2025
A perfect marriage of quality and elegance.
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Response from DE BUYER
Thank you for your positive review! We're delighted you like our products. Have a nice day!
A
Anne-Marie B.
Rating: 5 out of 5
following a purchase from 26/02/2025
Very satisfied
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Response from DE BUYER
Thank you for your feedback! Your satisfaction is very important to us. See you soon!
C
christophe P.
Rating: 5 out of 5
following a purchase from 24/02/2025
Le top. Thank you very much.
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Response from DE BUYER
Thank you for your feedback! We're glad you're satisfied with our products. See you soon!
C
CHRISTIAN T.
Rating: 5 out of 5
following a purchase from 24/02/2025
CLEAR
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Response from DE BUYER
Thank you for your feedback! See you soon!
A
Alain M.
Rating: 5 out of 5
following a purchase from 25/02/2025
CLEAR
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Response from DE BUYER
Thank you for your positive review! See you soon.
M
MARIELLE C.
Rating: 5 out of 5
following a purchase from 25/02/2025
I'm very familiar with buyer's products and I knew I'd be satisfied! I come to the Faymont boutique from time to time.
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Response from DE BUYER
Thank you for your loyalty! It's always a pleasure to know that our products meet your expectations. We look forward to seeing you again in Faymont!
M
magalie T.
Rating: 5 out of 5
following a purchase from 24/02/2025
Perfect products.
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Response from DE BUYER
We're delighted you like our products! Thank you for your feedback. We hope to hear from you soon.
M
Matthis D.
Rating: 5 out of 5
following a purchase from 25/02/2025
Very well packaged. Quality products
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Response from DE BUYER
Thank you for taking the time to give us your feedback. We're glad you're satisfied with your order. Have a nice day.
T
TREMEAU A.
Rating: 5 out of 5
following a purchase from 24/02/2025
No problems on receipt of parcel Product very well packaged
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Response from DE BUYER
Thank you for your feedback. We are delighted that everything went well. Have a nice day!
J
Julien B.
Rating: 5 out of 5
following a purchase from 20/02/2025
Perfect quality, affordable, fast, professional We'd been wanting to stop using Teflon for a while, so we're delighted to have taken the plunge with this affordable range.
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Response from DE BUYER
Thank you for your feedback. Glad you found the right collection for you. We hope to see you soon.
F
Frédéric D.
Rating: 5 out of 5
following a purchase from 20/02/2025
I don't regret my purchase. Beyond the satisfaction of working with a French company, the quality of the product is excellent. Special mention for the care taken with the packaging for shipping.
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Response from DE BUYER
Thank you for your feedback. We are delighted that you are satisfied with the quality of our products and the care taken with the packaging. We hope to see you soon.
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emma T.
Rating: 5 out of 5
following a purchase from 21/02/2025
satisfied
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Response from DE BUYER
Thank you for your feedback. Glad you are satisfied. See you soon.
K
kelly P.
Rating: 5 out of 5
following a purchase from 23/02/2025
-
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Response from DE BUYER
Thank you for your positive review! See you soon.
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Mathieu V.
Rating: 5 out of 5
following a purchase from 23/02/2025
Excellent in every way!
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Response from DE BUYER
Thank you for your feedback. I'm glad you liked everything. See you soon.
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Léa R.
Rating: 5 out of 5
following a purchase from 22/02/2025
Perfect.
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Response from DE BUYER
Thank you for your feedback. Your satisfaction is our priority. See you soon.
N
Nicolas R.
Rating: 5 out of 5
following a purchase from 21/02/2025
Very solid, superb quality
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Response from DE BUYER
Thank you for your feedback. I'm glad you're satisfied with the sturdiness and quality. Have a nice day.
M
Micheline L.
Rating: 5 out of 5
following a purchase from 21/02/2025
top
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Response from DE BUYER
Thank you for your review. We are delighted that your experience brought you satisfaction. We look forward to seeing you soon for new culinary discoveries.
J
Jacques M.
Rating: 5 out of 5
following a purchase from 23/02/2025
Ras
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Response from DE BUYER
Thank you for your note! Have a nice day.
L
Laurent D.
Rating: 5 out of 5
following a purchase from 23/02/2025
Very fast
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Response from DE BUYER
Thank you for your feedback. Glad your order arrived quickly. Have a nice day.
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Florent M.
Rating: 5 out of 5
following a purchase from 22/02/2025
Fast shipping. Neat packaging. Thank you
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Response from DE BUYER
Thank you for your feedback. Glad everything went well with your order. See you soon.
I
Isabelle S.
Rating: 5 out of 5
following a purchase from 22/02/2025
Fast delivery, well packaged and protected products. The only drawback is the labels on the products that are placed in the pastry rings, which cannot be removed except with thinner and by rubbing. In terms of food hygiene, there's better.
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Response from DE BUYER
Thank you very much for your detailed feedback! We are delighted that you appreciated the speed of delivery and the packaging of our products. We also note your comment about the labels on the baking rings. We value your opinion and will pass it on to our team to improve our customers' experience.
To make it easier to remove the labels, you can heat them with a hairdryer or soak them in oil and leave them on for a few minutes. This will make them easier to remove.
Have a nice day!
C
charlotte C.
Rating: 5 out of 5
following a purchase from 23/02/2025
Received promptly and already tested. Perfect!
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Response from DE BUYER
Thank you for your feedback. We are delighted that your order arrived quickly and that you are completely satisfied with our products. Have a nice day.
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Pascal M.
Rating: 5 out of 5
following a purchase from 23/02/2025
very well
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Response from DE BUYER
Thank you very much for your feedback. Your satisfaction is important to us, and we look forward to seeing you again soon.
S
Susanne G.
Rating: 5 out of 5
following a purchase from 20/02/2025
Exactly what I was looking for. Fast perfect service and very lovingly packaged.
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Bernadette K.
Rating: 5 out of 5
following a purchase from 03/02/2025
very satisfactory
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Response from DE BUYER
Thank you for your feedback. I'm glad you're satisfied with your shopping experience. Have a nice day!
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