Customer reviews of DE BUYER

9,7 /10

Based on 4 582 published reviews

5 4 170 91% 4 295 6% 3 46 1% 2 27 1% 1 44 1%

Summary of reviews

DE BUYER is consistently praised for fast and reliable delivery, with many reviews noting rapid processing, timely delivery, and secure, careful packaging that keeps products in pristine condition. Customers highlight the quality of the equipment and materials, describing carbon steel and stainless options as high quality, durable, and enjoyable to cook with, as well as efficient performance like even grinding and easy cleaning. The ordering process is described as easy and informative, with clear online information and helpful, responsive customer service supporting exchanges or returns when needed. Overall, shoppers express strong satisfaction with the product lineup, reliability, and the support experience from DE BUYER.

5 star reviews

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René D.

Published on 16/10/2023 à 12h05 following a purchase from 02/10/2023

A house to recommend to everyone, for its reliability and impeccable quality. Visit DE BUYER, you won't be disappointed.

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Marie O.

Published on 16/10/2023 à 08h15 following a purchase from 02/10/2023

Fast delivery and very good quality products, we're very happy. Just a little less packaging for the ecology would be better, but fortunately we reuse ;)

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Alain B.

Published on 16/10/2023 à 07h31 following a purchase from 03/10/2023

Satisfied with my purchase

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Patrick L.

Published on 16/10/2023 à 06h42 following a purchase from 02/10/2023

good quality.a little heavy

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Hugo D.

Published on 16/10/2023 à 06h22 following a purchase from 02/10/2023

Impeccable. However I find that there is a lot of protective paper and therefore a lot of waste. Thank you

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Maryse L.

Published on 15/10/2023 à 19h28 following a purchase from 03/10/2023

I'm completely satisfied with this stainless steel frying pan; the delivery was perfect and the packaging very careful.

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Alberto C.

Published on 15/10/2023 à 12h23 following a purchase from 01/10/2023

Item (more than well packaged) as described. Delivery on time.

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Margot T.

Published on 14/10/2023 à 09h36 following a purchase from 30/09/2023

👌

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Aurélien G.

Published on 14/10/2023 à 08h43 following a purchase from 01/10/2023

Perfect

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Ronan G.

Published on 13/10/2023 à 10h15 following a purchase from 29/09/2023

Very good brand

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Viviane B.

Published on 12/10/2023 à 17h30 following a purchase from 30/09/2023

Quality equipment but a little expensive

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Jérémy O.

Published on 10/10/2023 à 07h37 following a purchase from 24/09/2023

Order sent quickly and carefully.

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David C.

Published on 10/10/2023 à 06h14 following a purchase from 27/09/2023

good quality product

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Marie L.

Published on 09/10/2023 à 21h29 following a purchase from 27/09/2023

Very good

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Jean-Michel T.

Published on 09/10/2023 à 20h14 following a purchase from 28/09/2023

Fast, impeccable delivery and top-quality products.

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Corentin L.

Published on 09/10/2023 à 17h54 following a purchase from 28/09/2023

Fast delivery and compliant product

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Denis B.

Published on 09/10/2023 à 17h35 following a purchase from 26/09/2023

Excellent, high-quality product.

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Simone Et Michel F.

Published on 09/10/2023 à 06h44 following a purchase from 26/09/2023

material conforms to my expectations. Satisfied

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Camille Z.

Published on 08/10/2023 à 16h56 following a purchase from 24/09/2023

good products

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Jacques S.

Published on 08/10/2023 à 09h25 following a purchase from 25/09/2023

Efficient and personal. I ordered two stoves with removable handles. But by accident I ordered different handles. DeBuyer called me, asked if it was on purpose, and rectified my order. Since then I've been using the pans (without Tefal!) and I'm very satisfied.

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Marie-France P.

Published on 07/10/2023 à 18h58 following a purchase from 24/09/2023

The product is exactly what I expected. Cooking with it is wonderful.

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Marie Pierre B.

Published on 07/10/2023 à 16h15 following a purchase from 24/09/2023

Products conform to my expectations, the only minor drawback is a little explanation of how to remove the handle.

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Barbara M.

Published on 07/10/2023 à 11h50 following a purchase from 21/09/2023

Very good

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Olivier G.

Published on 05/10/2023 à 18h51 following a purchase from 23/09/2023

The products are of high quality and beautifully finished.

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Baptiste H.

Published on 05/10/2023 à 15h09 following a purchase from 22/09/2023

Very good value Made in France

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Caroline E.

Published on 04/10/2023 à 13h08 following a purchase from 21/09/2023

Perfect as always

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Yousef A.

Published on 04/10/2023 à 11h07 following a purchase from 18/09/2023

Thank you DE BUYER for your outstanding service and incredible products. I particularly appreciate the fact that they detected an error in my address and promptly contacted me to correct it. A truly professional and caring company

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Magali M.

Published on 03/10/2023 à 15h48 following a purchase from 19/09/2023

Deadline met. Material conforms to order.

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Giuseppe D.

Published on 03/10/2023 à 09h51 following a purchase from 21/09/2023

Very nice equipment, impeccable workmanship. Very expensive product whose price remains to be justified .

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Catherine F.

Published on 02/10/2023 à 18h07 following a purchase from 18/09/2023

Perfect!

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Chloe F.

Published on 02/10/2023 à 16h58 following a purchase from 16/09/2023

Very good quality. Well-prepared parcel.

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Flavien G.

Published on 02/10/2023 à 14h02 following a purchase from 17/09/2023

Nothing to say. The site is well done. Delivery on time. Parcel well protected with scotch tape and branded sheets. The quality is there. Thank you

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Farid M.

Published on 02/10/2023 à 13h56 following a purchase from 18/09/2023

Hello, Following my order I received 2 faulty products (very efficient phone call).

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Thibaud M.

Published on 01/10/2023 à 21h17 following a purchase from 15/09/2023

Undeniable quality and timeless French aesthetics No more renewing your saucepans every 2 years. I'm off to enjoy years of cooking with my DeBuyer saucepan!

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Florian N.

Published on 01/10/2023 à 18h24 following a purchase from 03/09/2023

Quality products and professional packaging.

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Gwenola R.

Published on 01/10/2023 à 11h39 following a purchase from 14/09/2023

Really exceptional products, when you know how to use B mineral stoves.

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Jacqueline R.

Published on 30/09/2023 à 10h46 following a purchase from 17/09/2023

Very pretty fly, but I find the packaging disproportionate to the ladle. Too much cardboard.

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Hervé R.

Published on 29/09/2023 à 14h21 following a purchase from 11/09/2023

items as described and very good quality.

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Philippe H.

Published on 29/09/2023 à 12h26 following a purchase from 14/09/2023

Top quality.top service and delivery

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Alain M.

Published on 29/09/2023 à 09h38 following a purchase from 13/09/2023

simple and clear,

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