Customer reviews of Deco&you

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 816 published reviews

Summary of reviews

The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.

Reviews 1, 2, 4 and 5 stars

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M
Maria G.
Rating: 5 out of 5
following a purchase from 25/09/2026
Excellent service
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Sofía C.
Rating: 5 out of 5
following a purchase from 10/09/2026
The paper is beautiful and the service is excellent
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Sandra G.
Rating: 5 out of 5
following a purchase from 27/08/2026
Beautiful fabric and in perfect shipping condition
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Elisa L.
Rating: 5 out of 5
following a purchase from 28/08/2026
I really liked the samples I bought, I will place an order
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Ana María R.
Rating: 5 out of 5
following a purchase from 01/09/2026
Fantastic, the wallpaper looks beautiful
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Ana F.
Rating: 5 out of 5
following a purchase from 17/09/2026
The order arrived super fast and a small issue with one of the references was resolved as soon as it was reported.
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Maria Jose R.
Rating: 5 out of 5
following a purchase from 11/08/2026
Excellent customer service and purchasing process
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Idoia O.
Rating: 5 out of 5
following a purchase from 29/08/2026
I requested some wallpaper samples, they arrived well in a week and have been very useful to me.
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Juan José E.
Rating: 5 out of 5
following a purchase from 18/08/2026
GOOD MATERIAL AND ATTENTION
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Pepa V.
Rating: 5 out of 5
following a purchase from 17/08/2026
Phenomenal everything
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Inmaculada I.
Rating: 5 out of 5
following a purchase from 22/08/2026
I loved the role
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Guillernina R.
Rating: 5 out of 5
following a purchase from 21/08/2026
The superior quality. The shipping was very well protected and fast. Thank you
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Carmen R.
Rating: 5 out of 5
following a purchase from 02/09/2026
Unbeatable!! It arrived in less than 24 hours, I called them to ask a question and tell them that I was in a huge hurry for the order, they were super nice and in less than 24 hours I had it in the store, and we were able to install it that same day.
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Soraya A.
Rating: 5 out of 5
following a purchase from 04/08/2026
Highly recommended! The order arrived before the delivery date.
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José Luis G.
Rating: 2 out of 5
following a purchase from 17/07/2026
I requested some samples, I imagined they would arrive with a size similar to that of sample books and nothing, very small, little more than the color tone I could get from there
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Response from Deco&you
Dear José Luis,

We regret that the samples did not meet your expectations regarding size. Your opinion is very valuable to us and we would like to better understand your situation in order to assist you.

Please do not hesitate to contact our customer service so that we can find a suitable solution.

Sincerely,
The Deco&you team
A
Ana H.
Rating: 5 out of 5
following a purchase from 17/07/2026
Easy purchase, good price and fast shipping
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Response from Deco&you
Dear Ana,

We thank you for your very positive comment. We are glad to know that you found it easy to make your purchase and that you were satisfied with the price and shipping. Your satisfaction is our priority and your opinion motivates us to keep improving.

Sincerely,
The Deco&you team
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Beatriz R.
Rating: 5 out of 5
following a purchase from 06/08/2026
The order arrived immediately and I loved the sample. Thank you very much! I'm sure I will finally put up the requested wallpaper.
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Mario L.
Rating: 5 out of 5
following a purchase from 28/07/2026
Good experience and arrived quickly for the dates we are in. All ok
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Response from Deco&you
Dear Mario,

Thank you very much for sharing your positive experience. We are glad to know that your order arrived on time and that everything has been to your liking. Your satisfaction is very important to us.

Best regards,
The Deco&you team
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Rebeca S.
Rating: 5 out of 5
following a purchase from 20/07/2026
Incredible service. The papers couldn't be more beautiful
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Response from Deco&you
Dear Rebeca,

We sincerely thank you for your kind words. We are glad to know that you are satisfied with our service and that our papers have exceeded your expectations.

We remain at your disposal for any future needs.

Sincerely,
The Deco&you team
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Teresa O.
Rating: 5 out of 5
following a purchase from 25/07/2026
Simple purchase and correctly chosen and preserved product. Good shipping company. Arrived within the expected time.
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Response from Deco&you
Dear Teresa,

We sincerely appreciate your positive feedback. We are glad to know that your shopping experience was satisfactory and that the product arrived on time. Your trust in us is highly valued.

Sincerely,
The Deco&you team
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Claudia H.
Rating: 5 out of 5
following a purchase from 05/06/2026
Deco&You is an excellently organized and very serious company. +++++ Successfully carrying out a decoration project with tailoring partners who are not on-site and with whom collaboration is done digitally and by phone requires precise data and specific communication; by the way: also from the client!+++++ +++++ At Deco&You, they have competent and notably motivated professionals in all departments. +++++ The 'Tailor' at Deco&You and their team have carried out a complex and laborious project for me with specialized technical knowledge and a lot of patience. The result has even exceeded my high expectations. The quality of the execution is exemplary and, thanks to the creative collaboration of the 'Tailor', the design of the elegant fabrics is maximized.+++++ +++++ Finally, I would especially like to highlight the customer advisor, Mrs. Meibel. She has earned my trust with her professionalism and kindness. She is friendly, always up to date, communicates very well, and is authentic.+++++ Conclusion: Deco&You is a highly recommended company.
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Response from Deco&you
Dear Claudia,

We sincerely thank you for your wonderful comment and for taking the time to share your experience with us. We are glad to know that our team, especially Mrs. Meibel, has been able to meet your expectations and make your decoration project a success.

We hope to continue supporting you in future projects and we will always be here to help you.

Sincerely,
The Deco&You team
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Teresa L.
Rating: 5 out of 5
following a purchase from 29/07/2026
Ten service and product
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Response from Deco&you
Dear Teresa,

We sincerely appreciate your kind words. We are glad to know that both our service and our products have been to your liking. We hope to have the pleasure of serving you again very soon.

Sincerely,
The Deco&you team
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Ana M.
Rating: 5 out of 5
following a purchase from 29/06/2026
Perfect, super fast
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Response from Deco&you
Dear Ana,

We sincerely thank you for your very positive comment. We are glad to know that you had a satisfactory and quick experience with us. We hope to see you again at Deco&you to continue offering products that you love.

Best regards,
The Deco&you team
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Alicia A.
Rating: 5 out of 5
following a purchase from 09/07/2026
Customer service team. 100% professionals
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Response from Deco&you
Dear Alicia,

We greatly appreciate your very positive feedback. We are glad to know that you had a satisfactory experience with our customer service team, as we strive to provide the best possible service.

We hope to assist you again in the future.

Sincerely,
Deco&you Team
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Nuria G.
Rating: 5 out of 5
following a purchase from 10/07/2026
Great as always
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Response from Deco&you
Hello Nuria,

We sincerely appreciate your positive feedback. We are glad to know that you are satisfied with our products and services, and we always strive to offer the best.

Sincerely,
The Deco&you team
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Francina M.
Rating: 5 out of 5
following a purchase from 08/07/2026
Fantastic
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Response from Deco&you
Dear Francina,

We sincerely thank you for your very positive comment. We are glad to know that you are satisfied with your experience and that our products have met your expectations.

Sincerely,
The Deco&you team
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Susana C.
Rating: 1 out of 5
following a purchase from 04/07/2026
I haven't received my order. I have made more than 5 contact attempts. I am on maternity leave with a newborn, they say they made multiple attempts and that is not true. They said they would resend the order. I contacted them again and they said to contact CTT.
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Response from Deco&you
Hello, Susana, good morning.

First of all, we want to thank you for your feedback.

We regret the incident that occurred with your order, but we are always in contact with you via email about all the procedures we are carrying out with the supplier and the carrier to resolve the situation, in addition to trying to contact you by phone to improve communication and thus facilitate the resolution of the incident.

Best regards.
S
Sonia P.
Rating: 1 out of 5
following a purchase from 07/06/2026
Terrible. They took more than 45 days to send me the wallpaper sample I requested and still only sent me 3. They haven't refunded my money yet.
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Response from Deco&you
Hello Sonia,

We sincerely regret the experience you have had with us. We want to inform you that your refund has already been processed.

Sincerely,
The Deco & you team
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Brulles R.
Rating: 5 out of 5
following a purchase from 15/06/2026
We received the order on the indicated dates, and the person who placed the order was very good. I will buy again.
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Response from Deco&you
Dear Brulles,

We are pleased to know that you received your order on the indicated dates and that your shopping experience was satisfactory. We sincerely appreciate your trust and will be happy to assist you again in the future.

Sincerely,
The Deco&you team
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Marina Acosta Interiorismo M.
Rating: 5 out of 5
following a purchase from 30/06/2026
exceptional as always
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Response from Deco&you
Dear Marina Acosta Interior Design,

We sincerely thank you for your wonderful review. We are glad to know that you had an exceptional experience with us, as always.

We remain at your disposal for any future needs.

Sincerely,
The Deco&you team
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Elena T.
Rating: 5 out of 5
following a purchase from 12/06/2026
Super happy with my purchase at Deco&you, the delivery was super fast and the price was very good for the papers I chose, and the customer service was excellent. I made a call and they solved all my doubts. I will definitely buy here again.
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Response from Deco&you
Hello Elena,

We sincerely thank you for sharing your positive experience with us. We are glad to know that the delivery was quick and that our team was able to resolve all your questions; your satisfaction is our priority.

We hope to see you again soon at Deco&you.

Sincerely,
The Deco&you team
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Noelia S.
Rating: 5 out of 5
following a purchase from 23/06/2026
Everything perfect
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Response from Deco&you
Dear Noelia,

We sincerely appreciate your comment and are glad to know that everything has been perfect for you. Your satisfaction is our greatest reward and motivates us to keep improving.

Sincerely,
The Deco&you team
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Cristina D.
Rating: 5 out of 5
following a purchase from 26/06/2026
Wonderful, everything very fast and of great quality.
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Response from Deco&you
Hello Cristina,

Thank you very much for sharing your positive experience! We are glad to know that you were satisfied with the speed of the service and the quality of our products. Your opinion is very important to us and motivates us to keep striving.

Sincerely,
The Deco&you team
M
Margarida M.
Rating: 5 out of 5
following a purchase from 24/06/2026
As vezes não enviam as amostras certas mas fazem bons preços e envios rápidos.
Response from Deco&you
Dear Margarida:

We are very happy to hear that you appreciate our prices and fast shipping. We will continue to strive to offer you the best possible service.

Best regards,
The Deco&you Team
M
Maria P.
Rating: 5 out of 5
following a purchase from 25/06/2026
Super happy. Good price, precious papers and very fast shipping.
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Response from Deco&you
Hello Maria,

We sincerely thank you for sharing your very positive experience. We are glad to know that you are happy with our products and the shipping service. Your satisfaction is very important to us.

Sincerely,
The Deco&you team
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Sonia A.
Rating: 5 out of 5
following a purchase from 15/06/2026
In the Valencia store, I was attended to wonderfully.
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Response from Deco&you
Dear Sonia,

We sincerely thank you for your very positive comment. We are glad to know that you received excellent service at our store in Valencia and we hope to see you again very soon to continue offering you the best experience.

Sincerely,
The Deco&you team
M
Maria V.
Rating: 5 out of 5
following a purchase from 11/06/2026
Everything has arrived wonderfully, a pleasure
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Response from Deco&you
Hello Maria,

We sincerely thank you for your kind words. We are glad to know that your order has arrived in perfect condition and that you had a good experience with us. We hope to serve you again in the future.

Sincerely,
The Deco&you team
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Irati O.
Rating: 1 out of 5
following a purchase from 11/06/2026
I requested a paper, another one arrived and I wrote an email claiming it and to this day no one has responded to me.
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Response from Deco&you
Hello Irati,

We regret that you received an incorrect product and that we have not been able to respond to your email in time. We greatly appreciate your patience.

Sincerely,
The Deco&you team.
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Gemma Lloan L.
Rating: 5 out of 5
following a purchase from 04/06/2026
very good prices and service
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Response from Deco&you
Hello Gemma LLoan,

We sincerely thank you for taking the time to share your experience. We are glad to know that you are satisfied with our prices and service, this motivates us to keep improving every day.

Best regards,
The Deco&you team