★★★★★
based on 757 reviews published
Latest customer reviews
Precious and good quality!
Second order from this store. Exceptional customer service (Thank you Mei). The merchandise arrived in a timely manner.
I have received a whole order of defective, stained rolls of paper
As we have already contacted you by email, we are managing your claim to provide you with a solution and to have your order in perfect condition.
We kindly ask you to give us some time as everything has its processes.
Best regards.
Deco & You.
Very well. Everything according to plan
COMPLIANT WITH THE ESTABLISHED DEADLINES
Very good quality and easy to install. The paper was not thin and did not wrinkle or tear at any time. Very happy
We sincerely thank you for your valuable opinion and are delighted to know that you are satisfied with the quality and ease of installation of our paper. Your satisfaction is our priority and we hope to serve you again in the future.
Very satisfied with the quality of the product and the final result. It took longer than I would have liked to receive the product.
Fabrics of very good quality. The only downside: I ordered 4 meters in length (thinking I could work with my fabric without having to make joins) and I received my purchase in 2 pieces. Regarding the delivery: effort to be made, as it was not anticipated by the carrier who threw the package over my fence and at my tenants.
We sincerely thank you for your positive review and your appreciation of the quality of our fabrics. We are sorry to hear that your order was received in two pieces, as well as for the inconveniences encountered during delivery. We take your comments very seriously and will work with our delivery partner to improve this process. Your satisfaction is our priority and we remain at your disposal for any other comments or needs.
Gran variedad para elegir además. , Muy profesionales siempre disponibles para ayudar con el pedido , yo estaba muy perdida y les bombardee con preguntas q siempre me respondieron y solucionaron
Thank you for your positive feedback! We're thrilled to hear that you appreciated our wide variety of options and our team's professionalism. We're always here to assist with any questions you may have. Your satisfaction is our priority, and we look forward to serving you again at Deco&You!
Design and send spectaculars
Great!
Very good attention, collaborators The order arrived very soon
There was a delay with some samples and the attention received on this matter was correct. On the other hand, I bought a couple of rolls of wallpaper and the delivery went very well
Thank you very much for sharing your experience with us. We apologize for the delay in the samples, but we are glad to know that our attention was to your liking. We are also delighted that the delivery of the rolls of wallpaper was satisfactory. We appreciate your trust in Deco&you and hope to serve you again in the future.
Very happy with the purchased product and the delivery ahead of schedule!
Beautiful wallpaper, perhaps a little more expensive. They advise you in a very attentive and professional manner. I would recommend it.
They are incredible professionals!!! Very quick in response. Especially Kike
Perfect
The purchasing process went very well. Everything arrived on time and in good condition, and the customer service was excellent.
Everything went wonderfully. They sent me a preliminary design for my approval and it arrived on time and in good shape. Price better than the rest of the websites I viewed and exquisite treatment. I recommend it 100%
It has been very easy and quick. Even though I write from the Canary Islands and they generally treat us as outside of Spain, it has been smooth and without setbacks.
Very fast shipping
The delivery time for the samples is too long and it never arrives complete. Despite this, there is a lot of variety and it is easy to use the website and place an order.
Very bad service and worse education in customer service
We regret that your experience has not been satisfactory, but we would like to clarify the situation to avoid misunderstandings.
As we mentioned in detail through our customer service chat, the item you purchased is a made-to-order product. This type of product is made exclusively for each customer, which is why our commercial policy specified on our website and confirmed through the screenshots we sent you indicates that returns are not accepted.
I ordered two identical samples to have a larger piece and get an idea. I received only one sample the size of a sheet of paper. With such small samples, it is impossible to get an idea. I have requested samples on other occasions from other websites and they were larger. Best regards
Thank you for your comment. We are sorry that the samples did not meet your expectations. We appreciate your feedback and are working to improve our customers' experience. If you have any other questions or need assistance, please do not hesitate to contact us.
The paper is precious and the service is unbeatable.
All good with the purchasing process, order changes and Delivery, product was delivered as requested
Thank you for your positive feedback! We're thrilled to hear that you had a smooth purchasing experience and that your product was delivered as requested. Your satisfaction is our priority, and we look forward to serving you again in the future!
Everything is perfect. Very happy with the article and the shipping was very fast.
I ordered 2 rolls of wallpaper with the same reference and they sent me 2 different batches where each roll was made with a different material. To return the products, they made me bear the shipping costs. Very bad experience
From your order, you bought a product from our Outlet and another normal one, assuming that when buying from Outlet the dye may change, plus it is a product that does not accept exchanges or returns.
And as a commercial gesture, we have accepted your return to provide the best sales experience, after-sales service, and customer care.
Very fast. Always good service.
We sincerely thank you for your very positive comment. We are glad to know that you have had a satisfactory experience with our service and that you found speed in our deliveries. Your satisfaction is our priority.
We hope to serve you again soon at Deco&you!
There was a small mistake with the number of rolls for the mural and they kindly solved everything right away. I am very happy with the purchase and how it turned out.
Thank you very much for your feedback and for sharing your experience. We are glad to know that we were able to quickly resolve the mistake with the mural rolls and that you are satisfied with your purchase. We are always here to help you. We hope to see you again at Deco&you!
Everything went very well, the samples were delivered quickly
It has always been a very pleasant experience in general as the customer service is exceptional, the advice is always right, and above all, the quality of the unique products
We sincerely thank you for your wonderful review and for taking the time to share your experience at Deco&You. We are pleased to know that you enjoyed our customer service and the quality of our products. Your satisfaction is our greatest reward. We look forward to continuing to provide you with exceptional service in the future.
Everything is very good
Thank you very much for your comment and your rating of 5/5. We are glad to know that your experience at Deco&you has been positive. If you have more suggestions or comments, feel free to share them. We hope to see you again soon!
All good
The paper is of good quality and beautiful. And the company manages everything wonderfully, quick responses and situations providing customer-focused solutions. I would buy again without hesitation. Thank you.
We sincerely thank you for your valuable opinion. We are glad to know that you are satisfied with the quality of our products and customer service. We hope to have the pleasure of serving you again in the future. Thank you very much!
Fast shipping.
Thank you very much for your comment and for the excellent rating. We are glad to know that you are satisfied with the speed of the shipment. We hope to see you again at Deco&you!
Shipping took long and track & trace was very vague. Quality of the fabrics is good but for the price of the samples I would have expected the samples to be a bit bigger. Prices of the fabrics are high.
When you purchase samples, a discount coupon is generated based on the value of each sample. In other words, if you buy 2 samples (€6), a discount coupon is generated that you can apply when purchasing the full roll of fabric or paper.
If you choose high-end fabrics, the prices are standard for that category.
Good All Good
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your experience at Deco&you. Your support means a lot to us, and we look forward to serving you again in the future.
Very good
Thank you very much for your excellent review! We are glad to know that you had a good experience at Deco&you. Your satisfaction is our priority, and we hope to continue serving you in the future.
Very good material