★★★★★
based on 742 reviews published
Latest customer reviews
They are incredible professionals!!! Very quick in response. Especially Kike
Perfect
The purchasing process went very well. Everything arrived on time and in good condition, and the customer service was excellent.
Everything went wonderfully. They sent me a preliminary design for my approval and it arrived on time and in good shape. Price better than the rest of the websites I viewed and exquisite treatment. I recommend it 100%
It has been very easy and quick. Even though I write from the Canary Islands and they generally treat us as outside of Spain, it has been smooth and without setbacks.
Very fast shipping
The delivery time for the samples is too long and it never arrives complete. Despite this, there is a lot of variety and it is easy to use the website and place an order.
Very bad service and worse education in customer service
We regret that your experience has not been satisfactory, but we would like to clarify the situation to avoid misunderstandings.
As we mentioned in detail through our customer service chat, the item you purchased is a made-to-order product. This type of product is made exclusively for each customer, which is why our commercial policy specified on our website and confirmed through the screenshots we sent you indicates that returns are not accepted.
I ordered two identical samples to have a larger piece and get an idea. I received only one sample the size of a sheet of paper. With such small samples, it is impossible to get an idea. I have requested samples on other occasions from other websites and they were larger. Best regards
Thank you for your comment. We are sorry that the samples did not meet your expectations. We appreciate your feedback and are working to improve our customers' experience. If you have any other questions or need assistance, please do not hesitate to contact us.
The paper is precious and the service is unbeatable.
All good with the purchasing process, order changes and Delivery, product was delivered as requested
Thank you for your positive feedback! We're thrilled to hear that you had a smooth purchasing experience and that your product was delivered as requested. Your satisfaction is our priority, and we look forward to serving you again in the future!
Everything is perfect. Very happy with the article and the shipping was very fast.
I ordered 2 rolls of wallpaper with the same reference and they sent me 2 different batches where each roll was made with a different material. To return the products, they made me bear the shipping costs. Very bad experience
From your order, you bought a product from our Outlet and another normal one, assuming that when buying from Outlet the dye may change, plus it is a product that does not accept exchanges or returns.
And as a commercial gesture, we have accepted your return to provide the best sales experience, after-sales service, and customer care.
Very fast. Always good service.
We sincerely thank you for your very positive comment. We are glad to know that you have had a satisfactory experience with our service and that you found speed in our deliveries. Your satisfaction is our priority.
We hope to serve you again soon at Deco&you!
There was a small mistake with the number of rolls for the mural and they kindly solved everything right away. I am very happy with the purchase and how it turned out.
Thank you very much for your feedback and for sharing your experience. We are glad to know that we were able to quickly resolve the mistake with the mural rolls and that you are satisfied with your purchase. We are always here to help you. We hope to see you again at Deco&you!
Everything went very well, the samples were delivered quickly
It has always been a very pleasant experience in general as the customer service is exceptional, the advice is always right, and above all, the quality of the unique products
We sincerely thank you for your wonderful review and for taking the time to share your experience at Deco&You. We are pleased to know that you enjoyed our customer service and the quality of our products. Your satisfaction is our greatest reward. We look forward to continuing to provide you with exceptional service in the future.
Everything is very good
Thank you very much for your comment and your rating of 5/5. We are glad to know that your experience at Deco&you has been positive. If you have more suggestions or comments, feel free to share them. We hope to see you again soon!
All good
The paper is of good quality and beautiful. And the company manages everything wonderfully, quick responses and situations providing customer-focused solutions. I would buy again without hesitation. Thank you.
We sincerely thank you for your valuable opinion. We are glad to know that you are satisfied with the quality of our products and customer service. We hope to have the pleasure of serving you again in the future. Thank you very much!
Fast shipping.
Thank you very much for your comment and for the excellent rating. We are glad to know that you are satisfied with the speed of the shipment. We hope to see you again at Deco&you!
Shipping took long and track & trace was very vague. Quality of the fabrics is good but for the price of the samples I would have expected the samples to be a bit bigger. Prices of the fabrics are high.
When you purchase samples, a discount coupon is generated based on the value of each sample. In other words, if you buy 2 samples (€6), a discount coupon is generated that you can apply when purchasing the full roll of fabric or paper.
If you choose high-end fabrics, the prices are standard for that category.
Good All Good
Thank you very much for your positive feedback! We are delighted to hear that you are satisfied with your experience at Deco&you. Your support means a lot to us, and we look forward to serving you again in the future.
Very good
Thank you very much for your excellent review! We are glad to know that you had a good experience at Deco&you. Your satisfaction is our priority, and we hope to continue serving you in the future.
Very good material
While I was delighted with the first mural I bought, I can't say the same about the last order. The calculator indicated that it was necessary to purchase 3 rolls of BETULA Villa Nova when (unlike other websites that indicated only 2 rolls). The reality is that 2 would have been more than enough and you do not accept the return of this third roll. Conclusion: this is the second and last time I buy on this website.
Thank you for sharing your opinion. We regret that your experience with the last order was not satisfactory and we understand your frustration with the recommended number of rolls. Your feedback is valuable and helps us improve our services. We hope you will give us another chance in the future.
The order has arrived perfectly and very quickly
Everything is perfect! I will repeat!
Very elegant paper, fast shipping
Thank you very much for your kind comment and for giving us a 5-star rating. We are glad to know that you liked our paper and that the shipping was fast. Your satisfaction is our priority. We hope to see you again at Deco&you.
Excellent attention and service
Very good service.
Thank you very much for your comment and your rating of 5/5. We are glad to know that you are satisfied with our service. If you need anything else, do not hesitate to contact us.
Everything perfect and at a very good price.
We sincerely thank you for your excellent review. We are glad to know that you found everything perfect and at a good price at Deco&you. Your satisfaction is our priority and we hope to see you again soon.
Correct and very fast delivery. Very good product quality and good price
We sincerely thank you for your kind comment and for your 5-star rating. We are pleased to know that you were satisfied with the speed of the shipping and the quality of our products. We work hard to provide the best service and the best prices to our customers. We hope to serve you again in the future.
Very good service: they helped me with my questions dedicating a lot of time and with great kindness and effectively solving a problem I had with the order. Moreover, the delivery was very fast. If I need to buy wallpaper on another occasion, I will definitely count on them.
Thank you very much for your positive comment! We are glad to know that we were able to help you with your questions and resolve the issue with your order effectively. We appreciate your trust in us for future wallpaper purchases. We hope to see you again soon at Deco&you!
Everything perfect.
We sincerely thank you for your comment and for the rating of 5/5. We are pleased to know that you had a perfect experience at Deco&you. If you have any suggestions or need assistance, please do not hesitate to let us know.
DELAY OF MORE THAN A MONTH IN THE DELIVERY TIME. NO RESPONSE TO EMAILS
We sincerely regret the experience you have had with Deco&you. We are committed to providing quality service and understand how frustrating a delay in delivery can be. Your opinion is very valuable to us and we are working to improve our communication. Please contact us directly to resolve your situation immediately.
We appreciate your understanding and hope to make it right.
Timely and reasonably priced delivery to Ireland. No hidden fees. The wallpapers are great, as expected
We sincerely thank you for your very positive review and for sharing your experience with Deco&you. We are pleased to know that the delivery to Ireland was on time and that our rates were transparent. We are also glad that the wallpapers met your expectations. We hope to earn your trust in future purchases.
Very good service, 100% recommendable
We sincerely thank you for your very positive comment about Deco&you. We are pleased to know that you are satisfied with our service and that you recommend us 100%. Your support is essential for us and motivates us to continue offering the best.
We hope to see you again soon!
The whole process with Deco&You is very simple. If you have any questions, you can talk to them and they make it easy for you. We have been working with them for years and everything is perfect.
Phenomenal delivery, the thing is I expected the paper to have a bit more texture but I understand that I didn't pay attention well.
We sincerely appreciate your 5/5 rating and your comments about the delivery. We regret that the paper did not meet your expectations regarding texture. We appreciate your understanding and hope you enjoy your purchase. Please feel free to contact us if you have any other questions.