Customer reviews of Deco&you

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 816 published reviews
5 704 86% 4 51 6% 3 19 2% 2 7 1% 1 35 4%

Summary of reviews

The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.

Reviews 1, 2 and 5 stars

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Inmaculada M.
Rating: 5 out of 5
following a purchase from 23/09/2025
Effective and with offers
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Response from Deco&you
Thank you very much, Inmaculada, for your excellent review! We are glad to know that you highlight the effectiveness of our service and our offers. Your satisfaction is the best reward for us. We hope to see you again at Deco&you!
R
Raquel P.
Rating: 5 out of 5
following a purchase from 18/09/2025
THEY ARE A VERY CLOSE COMPANY. THEY TAKE GOOD CARE OF YOU AT ALL TIMES, HELPING YOU WITH ALL THE QUESTIONS YOU HAVE ABOUT THE PRODUCTS THEY SELL. THANK YOU VERY MUCH!
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Response from Deco&you
Dear Raquel,

We sincerely thank you for your kind words. We are glad to know that you have received close treatment and that our team has been able to help you with your questions. Your satisfaction is our priority and your recognition motivates us to continue providing the best service. We hope to serve you again very soon at Deco&You!
Y
Yolanda R.
Rating: 5 out of 5
following a purchase from 17/09/2025
Customer service is unbeatable. I had a problem and they solved it efficiently and quickly.
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Response from Deco&you
Dear Yolanda, we sincerely thank you for your very positive comment. We are glad to know that our customer service team was able to resolve your problem efficiently and quickly. Your satisfaction is our priority and we hope to continue offering excellent service in the future.
O
Olivia T.
Rating: 5 out of 5
following a purchase from 16/09/2025
Excellent attention from Javier
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Response from Deco&you
Thank you, Olivia! We are glad to know that Javier's attention has been excellent. We appreciate your comment and hope to see you again at Deco&you.
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Eva G.
Rating: 5 out of 5
following a purchase from 13/09/2025
Everything was perfect, the wall mural is beautiful. I liked that they confirmed with me once again before printing.
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Response from Deco&you
Hello Eva!

Thank you very much for your positive comment. We are glad to know that you are happy with the wall mural and that you appreciate our attention to detail. Your satisfaction is our priority. We hope to see you again at Deco&you!
E
Elena V.
Rating: 5 out of 5
following a purchase from 13/09/2025
Good prices compared to the same product in various stores, good service and quick shipping.
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Response from Deco&you
Dear Elena, we sincerely thank you for your 5/5 rating. We are pleased to know that you found competitive prices and that our service and shipping speed met your expectations. We hope to serve you again in the future.
G
Guillermo G.
Rating: 5 out of 5
following a purchase from 03/09/2025
Everything is correct, measurements, delivery date
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Response from Deco&you
Dear Guillermo,

We sincerely thank you for your 5-star rating and are pleased to know that you are satisfied with the measurements and delivery date. Your opinion is very valuable to us and we hope to continue providing you with excellent service in the future.
P
Patricia R.
Rating: 5 out of 5
following a purchase from 31/08/2025
Excellent customer service. Fast shipping and in perfect condition. I will definitely repeat
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Response from Deco&you
Dear Patricia,

We sincerely appreciate your very positive comment. We are glad to know that you had an excellent experience with our customer service and the shipping of your order. We hope to have your visit again at Deco&you.
Z
Zoltán Z.
Rating: 5 out of 5
following a purchase from 30/08/2025
Although there was a technical problem at the homepage and so I could not register from Hungary, but the Customer Service was friendly and they solved the problem. The item was really fine and has arrived just in time. Thank you.
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Response from Deco&you
Dear Zoltán,

Thank you for sharing your experience with us. We regret the technical inconvenience you encountered while registering, but we are glad to know that our customer service was able to help you. We also appreciate your comments about the item and that it arrived on time. We hope to see you again at Deco&you!
E
El Coto Hotel Restaurante C.
Rating: 5 out of 5
following a purchase from 28/08/2025
Everything perfect
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Response from Deco&you
Dear El Coto Hotel Restaurant,

We sincerely appreciate your very positive feedback. We are glad to know that your experience with Deco&you has been perfect. Your satisfaction is our priority and motivates us to continue offering high-quality products and services. We hope to serve you again in the future.
A
Ana C.
Rating: 1 out of 5
following a purchase from 23/08/2025
My first experience with this supplier is being bad. I placed the order on August 13 and 10 days later I have not received it. I don't know if it's their fault or the carrier's, but I am the one who is affected.
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Response from Deco&you
Hello Ana,

We are very sorry that your first experience was not ideal. We completely understand your concern about the delivery time.

We want to clarify that, as indicated on the sample page, shipping times are usually 15 to 30 days, depending on the supplier and the logistics service of each one. We know that these times can be long and we are working to improve them whenever possible.

Still, we would be happy to review your specific case and give you all the updated information about the status of your order. You can contact us directly and we will manage it with you so that you receive your sample as soon as possible.

Thank you for your patience and for giving us the opportunity to improve.
R
Rosa G.
Rating: 2 out of 5
following a purchase from 23/08/2025
I requested a sample and received it very quickly but then when I went to place the order, it turns out that the paper was discontinued and I found out because I called the store beforehand, otherwise I would have placed the order and then been surprised. I lost the three euros for the sample for nothing. They should check stock before sending samples.
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Response from Deco&you
Rosa, we regret the confusion and completely understand your frustration.
In this case, it was a specific misunderstanding, as the paper was discontinued just after the sample was sent.

We want to remind you that the amount of the sample can be deducted from your next order, so you have not lost it. We are sorry that this information did not reach you clearly at the time.

We appreciate you notifying us by phone and we take note of your comment to improve our processes and better check stock before sending any samples.

Thank you for your understanding and for helping us continue to improve.
A
Anna S.
Rating: 5 out of 5
following a purchase from 18/08/2025
Thank you very much! It arrived quickly
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Response from Deco&you
Dear Anna, we sincerely thank you for your comment and for the excellent rating. We are glad to know that your order arrived quickly. We hope to serve you again soon at Deco&you!
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Pepa O.
Rating: 5 out of 5
following a purchase from 17/08/2025
very professional
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Response from Deco&you
Thank you for your positive comment, Pepa. We are glad to know that you had a good experience with us at Deco&you. Our goal is to provide professional and quality service to all our customers.
J
Javier L.
Rating: 5 out of 5
following a purchase from 14/08/2025
Easy to order on the website
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Response from Deco&you
Dear Javier,

We sincerely thank you for your very positive comment. We are glad to know that you found it easy to order on our website. Your satisfaction is our priority and we continue to work to provide you with the best possible experience.

We hope to see you again soon at Deco&you!
M
Maria S.
Rating: 5 out of 5
following a purchase from 13/08/2025
The price has been competitive compared to other points of sale and the management has been quick and effective.
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Response from Deco&you
Dear Maria,

We sincerely thank you for your comment and are pleased to know that you have found our prices competitive and that the management of your order has been quick and effective. Your satisfaction is our priority and we hope to serve you again at Deco&you.
M
Maria C.
Rating: 5 out of 5
following a purchase from 09/08/2025
Speed, kindness, professionalism.
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Response from Deco&you
Dear Maria,

We sincerely appreciate your excellent review. We are pleased to know that you valued the speed, kindness, and professionalism of our team. Your satisfaction is our priority, and we hope to serve you again at Deco&you.
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