Customer reviews of Deco&you

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 816 published reviews
5 704 86% 4 51 6% 3 19 2% 2 7 1% 1 35 4%

Summary of reviews

The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.

Reviews 1, 2 and 5 stars

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M
Maria A.
Rating: 1 out of 5
following a purchase from 21/06/2025
It has taken more than 3 weeks and I have only received a sample of a fabric and not the complete order. I hope they respond and resolve it. For now, I feel like I've been scammed.
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Response from Deco&you
Hello Maria,

We sincerely apologize for the delay in the delivery of your order. Your satisfaction is very important to us and we are here to help you. Please contact us directly to resolve this situation as soon as possible. We appreciate your patience and understanding.

Sincerely,
The Deco&you team
A
Antonio S.
Rating: 5 out of 5
following a purchase from 17/06/2025
It arrived well and quickly. Very happy.
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Response from Deco&you
Dear Antonio,

We are glad to know that your order arrived well and quickly. We appreciate your feedback and hope you enjoy our products. Thank you for trusting Deco&you!
C
Campanelli S.
Rating: 5 out of 5
following a purchase from 12/06/2025
Excellent attention
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Response from Deco&you
Dear Campanelli,

We greatly appreciate your very positive comment and for giving us a 5-star rating. We are glad to know that you received excellent attention. At Deco&you, we strive to provide the best service to our customers. We hope to see you again soon.

Sincerely,
The Deco&you team
P
Purificación R.
Rating: 5 out of 5
following a purchase from 07/06/2025
Very efficient, attentive, and quick
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Response from Deco&you
Hello Purification!

Thank you very much for your excellent 5-star review. We are glad to know that you found our service effective, attentive, and fast. Your satisfaction is our priority and comments like yours motivate us to keep improving.

We hope to see you again at Deco&you!

Best regards,
The Deco&you team
I
Isabel I.
Rating: 5 out of 5
following a purchase from 04/06/2025
Excellent customer service and fast shipping
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Response from Deco&you
Dear Isabel,

We greatly appreciate your comment and are pleased to know that you had an excellent experience with our customer service and shipping. Your satisfaction is our priority and we hope to serve you again in the future.

Sincerely,
The Deco&you team.
L
Loreto A.
Rating: 5 out of 5
following a purchase from 02/06/2025
Very good quality of products, and the customer service is very friendly ... Greetings! :))
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Response from Deco&you
Hello Loreto!

Thank you very much for your kind comment and for the rating of 5/5. We are glad to know that you are satisfied with the quality of our products and customer service. Your support is very important to us. Best regards!
S
Silvia R.
Rating: 5 out of 5
following a purchase from 26/05/2025
Good for being able to change the delivery point.
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Response from Deco&you
Hello Silvia!

Thank you very much for your comment and for giving us a 5-star rating. We are glad to know that you appreciate the option to change the delivery point. Your satisfaction is very important to us. If you need more help, do not hesitate to contact us.

Best regards!
The Deco&you team
R
Raquel L.
Rating: 5 out of 5
following a purchase from 22/05/2025
The shipping of the paper has been quick and is like the sample I requested.
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Response from Deco&you
Dear Raquel,

We sincerely thank you for your comment. We are glad to know that you received your order quickly and that the paper corresponds to the sample you requested. Your satisfaction is our priority. We hope to serve you again soon at Deco&you!

Sincerely,
The Deco&you team
M
Maria G.
Rating: 5 out of 5
following a purchase from 20/05/2025
Speed
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Response from Deco&you
Dear Maria,

We sincerely thank you for your positive comment and your rating of 5/5. We are pleased to know that you have highlighted the speed of our service at Deco&you. Your satisfaction is our priority, and we hope to continue exceeding your expectations in the future.
I
Inmaculada S.
Rating: 5 out of 5
following a purchase from 19/05/2025
The speed of delivery and customer service
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Response from Deco&you
Dear Inmaculada,

We sincerely thank you for your 5-star rating. We are pleased to know that you were satisfied with the speed of delivery and customer service. Your opinion is very important to us and motivates us to keep improving.

Sincerely,
The Deco&you team.
N
Neus B.
Rating: 5 out of 5
following a purchase from 19/05/2025
Very good attention from Mei. Noticeable delay from one of the fabric brands in delivery.
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Response from Deco&you
Hello Neus!

Thank you very much for your 5/5 rating and for your kind words about Mei's service. We apologize for the delay in the delivery of the fabric and we are working to improve in that aspect. Your feedback is very valuable to us.

We hope to see you soon at Deco&you!

Best regards,
The Deco&you team
A
Alejandra M.
Rating: 5 out of 5
following a purchase from 19/05/2025
Always on time and they address my questions about the type of paper. Their variety of brands makes the shopping experience complete.
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Response from Deco&you
Dear Alejandra,

We sincerely appreciate your valuable feedback and are pleased to know that you had a satisfactory experience on our Deco&you site. Our goal is to provide you with exceptional service and a wide variety of products to make your purchase complete. We hope to see you again soon!
J
Jose A.
Rating: 5 out of 5
following a purchase from 17/05/2025
Perfect service
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Response from Deco&you
Dear Jose,

Thank you very much for your positive comment. We are glad to know that you found our service perfect. Your satisfaction is our priority and we hope to serve you again at Deco&you.

Best regards,
The Deco&you team.
M
Maaria B.
Rating: 5 out of 5
following a purchase from 12/05/2025
Good communication and speed in shipping
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Response from Deco&you
Dear Maaria,

We sincerely thank you for your very positive comment. We are glad to know that you have found good communication and speed in the shipping with Deco&you. Your satisfaction is our priority and we hope to serve you again soon.

Sincerely,
The Deco&you team
R
Roberto M.
Rating: 5 out of 5
following a purchase from 12/05/2025
Excellent service and fast.
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Response from Deco&you
Dear Roberto,

We sincerely thank you for your excellent review and for sharing your positive experience with us. We are pleased to know that you found our service fast and of quality. Your satisfaction is our priority, and we hope to serve you again in the future.

Best regards,
The Deco&you team
H
Henar F.
Rating: 5 out of 5
following a purchase from 03/05/2025
Very good quality and perfect shipping, plus they send you a preview of the customization. The only downside is that they could send the rolls cut between them and include the glue in the price, other than that everything is perfect.
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Response from Deco&you
Dear Henar, we sincerely appreciate your very positive feedback and your valuable comments. We are glad to know that you are satisfied with the quality and shipping of our products. We will take your suggestion about the cutting of the rolls and the inclusion of the glue in the price into account to continue improving our service. We hope to see you again at Deco&you!
C
Cristina L.
Rating: 1 out of 5
following a purchase from 01/05/2025
A scam with the return.
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Response from Deco&you
Hello Cristina,

We regret that your experience with the return was not satisfactory. We would like to resolve any inconvenience you may have had. Please contact us directly so that we can assist you better. We appreciate your understanding and hope to improve your experience with Deco&you.

Sincerely,
The Deco&you team.
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