Customer reviews of Deco&you

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 816 published reviews
5 704 86% 4 51 6% 3 19 2% 2 7 1% 1 35 4%

Summary of reviews

The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.

Reviews 1, 3, 4 and 5 stars

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R
Raúl M.
Rating: 1 out of 5
following a purchase from 23/12/2024
We bought two rolls of wallpaper and it turns out that each roll has a different tint, making them unusable. The company does not take responsibility for the mistake, so we feel completely deceived and scammed. I do not recommend buying from this store because it is not reliable at all.
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Response from Deco&you
Hello Raúl! We sincerely regret that you had this experience. Your opinion is very valuable to us and we are committed to improving. We invite you to contact our customer service to resolve this situation. Thank you for your understanding.
P
Pere B.
Rating: 5 out of 5
following a purchase from 20/12/2024
Reliability, speed, good service. Excellent product.
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Response from Deco&you
Dear Pere, we sincerely thank you for your very positive feedback. We are pleased to know that you have had a satisfactory experience with the reliability, speed, and quality of our products. We hope to serve you again in the future.
L
Lola E.
Rating: 5 out of 5
following a purchase from 18/12/2024
Great option to request samples! The papers have a very good quality-price ratio!
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Response from Deco&you
Dear Lola,

Thank you very much for your 5/5 rating and for sharing your experience at Deco&you. We are glad to know that you enjoyed the option to request samples and that you found our papers to have a good quality-price ratio. Your satisfaction is our priority. We hope to see you again soon in our store!

Sincerely,
The Deco&you team.
A
Angel P.
Rating: 5 out of 5
following a purchase from 13/12/2024
Very good
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Response from Deco&you
Dear angel,

We sincerely thank you for your comment. We are glad to know that you had such a positive experience with Deco&you. If you have any questions or need assistance in the future, please do not hesitate to contact us. We hope to see you again soon!

Sincerely,
The Deco&you team
M
Marta V.
Rating: 5 out of 5
following a purchase from 12/12/2024
Very happy with the service but there is one point of the wallpaper where two trees do not match
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Response from Deco&you
Dear Marta, we sincerely thank you for your 5/5 rating and your comments about our service. We take your observation about the wallpaper and the alignment of the trees into account to improve the quality of our products. Please do not hesitate to contact us if you need further assistance.
B
Belen M.
Rating: 5 out of 5
following a purchase from 12/12/2024
Excellent advice and attention. Super fast shipping and the price is very reasonable. I haven't opened the package yet but I am very happy with the entire selection and purchase process. Great brands!!!
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Response from Deco&you
Dear Belen,

We sincerely thank you for your excellent review and for sharing your experience with us. We are glad to know that the advice and attention you received were to your liking, as well as the speed of shipping and the competitiveness of our prices. We hope you enjoy your purchase once you open the package. Please do not hesitate to contact us if you need further assistance.

Thank you for choosing Deco&you!

Sincerely,
The Deco&you team
I
Inma G.
Rating: 5 out of 5
following a purchase from 02/12/2024
The advice and speed in shipping
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Response from Deco&you
Dear Inma,

We sincerely thank you for your 5-star rating. We are pleased to know that you found our advice and the speed of delivery to your liking. We will be happy to continue supporting you in your future purchases at Deco&you.

Sincerely,
The Deco&you team
S
Soraya V.
Rating: 5 out of 5
following a purchase from 01/12/2024
The quality of the paper and the speed and good management of the shipping.
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Response from Deco&you
Dear Soraya, we sincerely thank you for your 5/5 rating. We are pleased to know that you are satisfied with the quality of the paper and the speed of the shipping process. Your opinion is very valuable to us and motivates us to keep improving.
M
Marta S.
Rating: 5 out of 5
following a purchase from 01/12/2024
I have ordered several papers and murals. Customer service and advice were very helpful. Excellent selection of products. I love it.
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Response from Deco&you
Hello Marta!

Thank you very much for your feedback and for sharing your experience. We are glad to know that our customer service and product selection have been helpful to you. We hope to see you again soon at Deco&you!

Best regards,
The Deco&you team
M
Marta S.
Rating: 5 out of 5
following a purchase from 23/11/2024
Excellent service and great selection of papers.
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Response from Deco&you
Dear Marta, we sincerely thank you for your nice comment and your 5/5 rating. We are glad to know that you enjoyed our service and the variety of papers we offer. We hope to continue serving you in the future.
S
Sandra P.
Rating: 5 out of 5
following a purchase from 23/11/2024
Phenomenal!!!
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Response from Deco&you
Dear Sandra,

We sincerely thank you for your incredible comment. We are glad to know that your experience at Deco&you has been phenomenal. Your satisfaction is our greatest reward and motivation. We hope to see you again soon!

Sincerely,
The Deco&you team.
L
Laura N.
Rating: 5 out of 5
following a purchase from 21/11/2024
The fabric is beautiful.
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Response from Deco&you
Dear Laura,

Thank you very much for your comment and for the 5-star rating. We are glad to know that you liked the fabric. Your satisfaction is our priority. We hope to see you again at Deco&you!

Best regards,
The Deco&you team
I
Irene B.
Rating: 5 out of 5
following a purchase from 20/11/2024
Excellent service and speed in delivery.
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Response from Deco&you
Hello Irene!

Thank you very much for your comment and for giving us the highest rating. We are glad to know that you are satisfied with our service and the speed of delivery. Your opinion is very important to us. We hope to see you again at Deco&you!

Best regards.
I
Inés S.
Rating: 5 out of 5
following a purchase from 17/11/2024
This is the second order I have placed. It arrived very well packaged, the quality of the fabric is spectacular and a 10 for customer service, because being in a municipality affected by the Dana, they called me before shipping to ensure it would arrive in perfect condition.
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Response from Deco&you
Dear Inés,

We sincerely thank you for your review and for trusting Deco&you again. We are glad to know that your order arrived in perfect condition and that our customer service team was able to provide you with the necessary assistance. Your satisfaction is our priority and we remain at your disposal for any future requests.

Sincerely,
The Deco&you team
P
Pilar B.
Rating: 5 out of 5
following a purchase from 14/11/2024
The design and quality of the paper are excellent. The order arrived intact and earlier than expected.
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Response from Deco&you
Dear Pilar,

We sincerely thank you for your magnificent comment and for giving us a rating of 5/5. We are pleased to know that you are satisfied with the design and quality of the paper, as well as with the speed of delivery. Your satisfaction is our priority, and we hope to serve you again in the future.

Sincerely,
The Deco&you team.
M
Mickael L.
Rating: 5 out of 5
following a purchase from 13/11/2024
A wonder, both the products and the customer service and the speed of shipping. Thank you very much
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Response from Deco&you
Dear Mickael,

We sincerely thank you for your kind words and for taking the time to share your experience. We are glad to know that both our products and our customer service have met your expectations. We hope to see you again at Deco&you!
A
Alejandra A.
Rating: 5 out of 5
following a purchase from 11/11/2024
The attention has been wonderful!
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Response from Deco&you
Dear Alejandra,

We sincerely thank you for your kind comment and are pleased to know that you had a wonderful experience with our service. Your satisfaction is our priority and we hope to serve you again at Deco&you.

Best regards.
I
Inés S.
Rating: 5 out of 5
following a purchase from 08/11/2024
The order arrived very well packaged and in perfect condition
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Response from Deco&you
Dear Inés, we sincerely thank you for your comment and rating. We are glad to know that your order arrived in perfect condition and well packaged. Your satisfaction is our priority, and we hope to see you again at Deco&you.
A
Almuden A.
Rating: 5 out of 5
following a purchase from 27/10/2024
The speed. To improve that the sample came folded and wrinkled
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Response from Deco&you
Dear Almuden,

We sincerely thank you for your 5/5 rating. We are glad to know that you appreciate the speed of our service. We regret that the sample arrived folded and wrinkled; we will take your comment into account to improve our shipments in the future. Your satisfaction is our priority.

Sincerely,
The Deco&you team.
L
Lola R.
Rating: 5 out of 5
following a purchase from 24/10/2024
Good advice through the chat on their page and the product was just as expected.
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Response from Deco&you
Dear Lola, we sincerely thank you for your comment and evaluation. We are glad to know that you found our advice through the chat useful and that the product met your expectations. We hope to see you again at Deco&you to continue offering you the best.
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