Customer reviews of Deco&you

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 816 published reviews
5 704 86% 4 51 6% 3 19 2% 2 7 1% 1 35 4%

Summary of reviews

The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.

Reviews 1, 3, 4 and 5 stars

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E
Enviser B.
Rating: 5 out of 5
following a purchase from 22/10/2023
Very professional and quality products
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Response from Deco&you
Dear Enviser,

We sincerely thank you for your very positive comment. We are pleased to know that you have found a professional service and quality products at Deco&you. Your satisfaction is our priority, and we hope to continue offering you the best in the future.

Sincerely,
The Deco&you team.
A
Alicia V.
Rating: 5 out of 5
following a purchase from 16/10/2023
Very fast and very good quality.
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Response from Deco&you
Hello Alicia!

Thank you very much for your excellent review. We are glad to know that you are satisfied with the speed and quality of our products. Your opinion is very important to us.

We hope to see you again at Deco&you!

Best regards,
The Deco&you team
E
Enviser B.
Rating: 5 out of 5
following a purchase from 10/10/2023
Quality in their products and exquisite treatment
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Response from Deco&you
Thank you very much for your positive comment! We are glad to know that you value the quality of our products and the service we offer. Your satisfaction is our priority. We hope to see you again at Deco&you!
P
Paula C.
Rating: 5 out of 5
following a purchase from 08/10/2023
Continuous tracking and information about the order, as well as the speed of attention
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Response from Deco&you
Dear Paula,

We sincerely thank you for your 5-star rating and for your kind words about our service. We are glad to know that you appreciated the follow-up and the quick attention to your order. Your satisfaction is our priority and we constantly work to provide an exceptional experience.

Sincerely,
The Deco&you team
E
Eva M.
Rating: 5 out of 5
following a purchase from 01/10/2023
The treatment received has been excellent
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Response from Deco&you
Dear EVA,

We sincerely thank you for your very positive comment. We are glad to know that you received excellent service at Deco&you. Your satisfaction is our priority and we hope to serve you again in the future.

Sincerely,
The Deco&you team
I
Ines A.
Rating: 5 out of 5
following a purchase from 27/09/2023
Excellent treatment
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Response from Deco&you
Thank you very much, INES, for your excellent review! We are glad to know that you had a great experience at Deco&you. Your satisfaction is our priority. We hope to see you again soon!
A
Alejandra M.
Rating: 5 out of 5
following a purchase from 30/08/2023
I like everything. The papers are beautiful and the customer service is exceptional
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Response from Deco&you
Thank you very much, Alejandra! We are glad to know that you like our papers and that you have had a positive experience with our customer service. Your satisfaction is our priority. We hope to see you soon at Deco&you!
J
Judith V.
Rating: 5 out of 5
following a purchase from 30/08/2023
Everything arrived in perfect condition and the customer service helped me at all times.
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Response from Deco&you
Dear Judith, we sincerely thank you for your kind comment and for rating our service with a 5/5. We are glad to know that your order arrived in perfect condition and that our customer service team was able to assist you at all times. Your satisfaction is our priority and we hope to have your visit again at Deco&you.
R
Raquel I.
Rating: 5 out of 5
following a purchase from 29/08/2023
It would be very positive to change the transport agency. Seur right now is the worst of the worst.
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Response from Deco&you
Dear Raquel,

We sincerely thank you for your 5/5 rating and for sharing your opinion about the transport service. We are sorry to hear that you had a negative experience with Seur. Rest assured that we will take your suggestion into account to improve our services and ensure a better experience in the future.

Sincerely,
The Deco&you team.
S
Silvia G.
Rating: 5 out of 5
following a purchase from 28/08/2023
Excellent treatment and online attention. Speed of delivery and returns.
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Response from Deco&you
Dear Silvia, we sincerely thank you for your very positive comment about Deco&you. We are glad to know that you have found excellent service and attention online, as well as speed in our deliveries and returns. Your satisfaction is our priority and we hope to earn your trust again in the future.
M
María J.
Rating: 5 out of 5
following a purchase from 21/08/2023
Very beautiful fabrics and there is no difference with the catalog photo. To improve, lower the price????
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Response from Deco&you
Dear María, we sincerely thank you for your kind words and for taking the time to share your experience with us. We are pleased to know that the fabrics have met your expectations. Rest assured that we will consider your suggestion about prices to continue improving. We hope to have your visit again soon!
M
Maria D.
Rating: 5 out of 5
following a purchase from 21/08/2023
They couldn't have been more diligent and nicer!! A real pleasure to deal with them and the paper arrived earlier than expected!
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Response from Deco&you
Dear María,

We sincerely appreciate your kind comment and are glad to know that you had such a positive experience with us. We strive to provide diligent and quality service, and it is a pleasure to know that we have met your expectations. We hope to serve you again soon at Deco&you!

Sincerely,
The Deco&you team
N
Núria M.
Rating: 5 out of 5
following a purchase from 20/08/2023
Very good service, resolving doubts and always providing solutions. Quality paper and easy to apply with a little patience. Highly recommend!
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Response from Deco&you
Dear Nria,

We sincerely thank you for your kind words and for taking the time to share your experience at Deco&you. We are glad to know that our service has been able to resolve your doubts and that you were satisfied with the quality of the paper. We appreciate your recommendation and are here to help you at any time.

Best regards!
The Deco&you team
R
Revestimientos L.
Rating: 5 out of 5
following a purchase from 10/08/2023
Effectiveness
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Response from Deco&you
Dear REVESTIMIENTOS, we sincerely thank you for your 5/5 rating and for highlighting the effectiveness of our site "Deco&you". We are pleased to know that you had a satisfactory experience and we hope to continue offering products and services that meet your expectations. We remain at your disposal for any future inquiries!
S
Sonia A.
Rating: 5 out of 5
following a purchase from 10/07/2023
Good service, excellent quality
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Response from Deco&you
Dear Sonia! Thank you very much for your wonderful comment and excellent rating. We are glad to know that you appreciated our service and the quality of our products at Deco&you. We hope to continue meeting your expectations in the future.
M
Mercè C.
Rating: 3 out of 5
following a purchase from 06/07/2023
The issue of returns is not made too easy and it's a shame..
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Response from Deco&you
Dear Mercè,

We sincerely appreciate your feedback and regret that you had difficulties with the return process. Your comment is very valuable to us and we are working to improve our customers' experience. Please feel free to contact our customer service for any questions or additional assistance.

Sincerely,
The Deco&you team
R
Román A.
Rating: 5 out of 5
following a purchase from 04/07/2023
Excellent customer service from Meibel. As soon as I placed the order, she called me to discuss an issue with the manufacturing batches of the rolls of paper. And during the shipping and delivery period, she was attentive to our order so that the deadlines would not be compromised.
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Response from Deco&you
Hello Roman!

Thank you very much for your comment and for the rating of 5/5. We are glad to know that Meibel's attention was to your liking and that she kept you informed about your order. Our team is always committed to customer satisfaction and it is gratifying to receive your recognition. If you need anything else, do not hesitate to contact us.

Best regards from the entire Deco&you team!
L
Laura C.
Rating: 5 out of 5
following a purchase from 26/06/2023
Excellent service.
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Response from Deco&you
Hello Laura!

Thank you very much for your 5/5 rating and for your kind words about our service. We are glad to know that you had a good experience with Deco&you. We hope to see you again soon!

Regards,
The Deco&you team
R
Ricardo M.
Rating: 5 out of 5
following a purchase from 22/06/2023
very good
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Response from Deco&you
Dear Ricardo,

We sincerely thank you for your positive comment and for giving us a rating of 5/5. We are glad to know that you had a good experience with Deco&you. If you have any suggestions or need assistance, please do not hesitate to contact us.

Sincerely,
The Deco&you team
F
Francisco D.
Rating: 4 out of 5
following a purchase from 20/06/2023
Good
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Response from Deco&you
Dear Francisco,

We sincerely thank you for your comment and for the rating of 4/5. We are glad to know that your experience at Deco&you has been positive. If you have any additional suggestions or comments that could help us improve, please feel free to share them. We are here to serve you.

Sincerely,
The Deco&you team
M
Maria J.
Rating: 5 out of 5
following a purchase from 20/06/2023
They have delivered on time, there has been no problem. Excellent
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Response from Deco&you
Dear Maria,

We sincerely thank you for sharing your positive experience with Deco&you. We are pleased to know that we have met your expectations and that there have been no inconveniences. Your satisfaction is our priority and your words motivate us to continue providing excellent service.

Sincerely,
The Deco&you team
L
Loredana V.
Rating: 5 out of 5
following a purchase from 13/06/2023
I like the customer service. I was very disappointed with the samples sent.
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Response from Deco&you
Dear Loreda,

We deeply appreciate your feedback and comments about our customer service. We regret that the samples sent did not meet your expectations. Your opinion is very important to us and we will take it into account to improve our offering. Please do not hesitate to contact us for any other questions or concerns.

Sincerely,
The Deco&you team
P
Pura M.
Rating: 5 out of 5
following a purchase from 06/06/2023
Their staff is very friendly and the delivery of the wallpaper was quick.
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Response from Deco&you
Dear Pura,

We sincerely thank you for your kind comment and for giving us a rating of 5/5. We are glad to know that you found our staff friendly and that the delivery of the wallpaper was quick. Your satisfaction is our priority, and we hope to serve you again in the future.

Sincerely,
The Deco&you team
A
Ana I.
Rating: 5 out of 5
following a purchase from 30/05/2023
Very good personal attention.
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Response from Deco&you
Hello Ana!

Thank you very much for your comment and your 5-star rating. We are glad to know that you have received good personal attention. Your satisfaction is our priority.

We hope to see you again at Deco&you!

Best regards,
The Deco&you team
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