Customer reviews of Deco&you

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 816 published reviews
5 704 86% 4 51 6% 3 19 2% 2 7 1% 1 35 4%

Summary of reviews

The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.

Reviews 1, 3 and 5 stars

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H
Henar F.
Rating: 5 out of 5
following a purchase from 03/05/2025
Very good quality and perfect shipping, plus they send you a preview of the customization. The only downside is that they could send the rolls cut between them and include the glue in the price, other than that everything is perfect.
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Response from Deco&you
Dear Henar, we sincerely appreciate your very positive feedback and your valuable comments. We are glad to know that you are satisfied with the quality and shipping of our products. We will take your suggestion about the cutting of the rolls and the inclusion of the glue in the price into account to continue improving our service. We hope to see you again at Deco&you!
C
Cristina L.
Rating: 1 out of 5
following a purchase from 01/05/2025
A scam with the return.
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Response from Deco&you
Hello Cristina,

We regret that your experience with the return was not satisfactory. We would like to resolve any inconvenience you may have had. Please contact us directly so that we can assist you better. We appreciate your understanding and hope to improve your experience with Deco&you.

Sincerely,
The Deco&you team.
A
Angeles A.
Rating: 5 out of 5
following a purchase from 22/04/2025
Very quick to send me the samples
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Response from Deco&you
Dear Angeles,

We sincerely thank you for your positive comment and
A
Angeles B.
Rating: 5 out of 5
following a purchase from 13/04/2025
Query resolved and quick to send the sample.
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Response from Deco&you
Dear Ángeles, we sincerely thank you for your valuable opinion. We are pleased to know that your inquiry was resolved
M
Maria R.
Rating: 1 out of 5
following a purchase from 12/04/2025
They made a mistake in the order numbering
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Response from Deco&you
Hello Maria,

We appreciate your comment and sincerely apologize for the confusion with the numbering of your order.
M
Miguel P.
Rating: 5 out of 5
following a purchase from 09/04/2025
The product is of very high quality, and they delivered it much earlier than expected. Customer service was also perfect.
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Response from Deco&you
Dear Miguel,

We sincerely thank you for your kind words and your rating of 5/5. We are pleased to know that you are satisfied with the quality of our produ
J
Javier D.
Rating: 1 out of 5
following a purchase from 08/04/2025
The order took a month and a half. Poor communication.
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Response from Deco&you
Hello Javier,

We sincerely appreciate your feedback. We regret that your experience was not as expected and we understand the importance of smooth communication. We constantly strive to improve and your opinion is very valuable to us. If you wish to discuss your situation further, please do not hesitate to contact us.

Sincerely,
The Deco&you team.
M
Merche M.
Rating: 5 out of 5
following a purchase from 01/04/2025
Beautiful paper at a good price and fast shipping
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Response from Deco&you
Hello Merche!

Thank you very much for your feedback and your positive comments. We are glad to know that you liked the paper and that you had a good experience with the shipment. We hope to see you again at Deco&you.

Best regards!
S
Sonia C.
Rating: 5 out of 5
following a purchase from 24/03/2025
very quick in shipping, thanks to the sample shipping, I ended up buying several rolls of high-quality paper. Very fast service.
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Response from Deco&you
Dear Sonia,

We sincerely thank you for your excellent review and your kind words. We are pleased to know that you are satisfied with the speed of the shipment and the quality of our products. We are at your disposal for any future needs you may have.

Sincerely,
The Deco&you team.
P
Patricia S.
Rating: 5 out of 5
following a purchase from 22/03/2025
Everything very quick and practical
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Response from Deco&you
Dear Patricia,

We sincerely thank you for your very positive comment. We are pleased to know that you found our service fast and practical. Your satisfaction is our priority, and we hope to continue assisting you in your future decoration projects.

Sincerely,
The Deco&you team
M
Mercedes P.
Rating: 5 out of 5
following a purchase from 16/03/2025
Impressive attention, kindness, involvement, and speed. 100% recommendable.
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Response from Deco&you
Dear Mercedes, we sincerely thank you for your excellent review and your kind words. We are pleased to know that you had such a positive experience with our team at Deco&you. We hope to serve you again in the future.
F
Francisco J.
Rating: 1 out of 5
following a purchase from 09/03/2025
I have not yet received the order
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Response from Deco&you
Hello Francisco,

Thank you for sharing your experience. We regret that you have not yet received your order. Please do not hesitate to contact us directly so that we can resolve this situation quickly. Your satisfaction is our priority.

Best regards,
The Deco&you team.
L
Loreto A.
Rating: 5 out of 5
following a purchase from 05/03/2025
I love the fabrics they have, both for quality and design and variety, the service is excellent... very satisfied! Greetings! :))
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Response from Deco&you
Dear Loreto,

We sincerely thank you for your wonderful review and for sharing your experience with us. We are glad to know that you are satisfied with the quality, design, and variety of our fabrics, as well as with our service. Your support is very valuable to us. Best regards and we hope to serve you again soon at Deco&You!
S
Sonia C.
Rating: 5 out of 5
following a purchase from 03/03/2025
SUPER FAST SHIPPING AND EXCEPTIONAL QUALITY.
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Response from Deco&you
Dear Sonia, we sincerely thank you for your magnificent comment and for giving us a 5-star rating. We are pleased to know that you are satisfied with the speed of shipping and the quality of our products. Your satisfaction is our priority, and we hope to serve you again soon at Deco&you.
A
Aranzazu S.
Rating: 5 out of 5
following a purchase from 03/03/2025
Professionalism, kindness
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Response from Deco&you
Hello Aranzazu!

Thank you very much for your kind comment and for giving us a rating of 5/5. We are glad to know that you value our professionalism and kindness. Your satisfaction is our priority and we hope to see you again at Deco&you.

Best regards,
The Deco&you team
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