The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.
I have bought several samples of wallpaper and everything is great, they arrived very quickly and well packaged, they have a huge variety of papers
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Response from Deco&you
Hello Estefanía!
Thank you very much for your review and for trusting Deco&you for your purchases. We are glad to know that the wallpaper samples arrived quickly and in perfect condition. We work to offer a wide variety and we love that you appreciated it. We hope to see you again soon!
Best regards,
The Deco&you team
A
Alicia C.
Rating: 5 out of 5
following a purchase from 24/06/2024
I am an interior designer and this online store works great. They have a huge variety and keep you updated on the progress of the order. In my case, I received the 6 rolls in 3 days
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Response from Deco&you
Dear Alicia, thank you very much for your valuable comment and for giving us the highest rating. We are glad to know that our variety of products and the order tracking have contributed to your satisfaction. We hope to continue meeting your needs in the future.
L
Luis D.
Rating: 5 out of 5
following a purchase from 29/05/2024
I have no complaints about anything
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Response from Deco&you
Hello LUIS!
Thank you very much for your review and for sharing your positive experience with us. We are glad to know that you are satisfied with our service. We hope to see you again at Deco&you!
Best regards.
M
Maria D.
Rating: 1 out of 5
following a purchase from 16/05/2024
Detail the products, as it generates confusion even for people dedicated and experienced in decoration. Since it is an online purchase, they did not accept the refund, although initially they committed to its return, but later it was not the case, a situation not suitable for a company, as it represents disparity of behavior among the staff.
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Response from Deco&you
Hello Maria,
Thank you for your comment and for sharing your experience with us. We sincerely regret that the description of our products did not meet your expectations and that you had issues with the refund process. Your opinion is very valuable and helps us improve our service. We are committed to reviewing these aspects to provide a better experience for our customers.
If you wish to discuss your situation further, please do not hesitate to contact our customer service.
Sincerely,
The Deco&you team.
R
Rosa M.
Rating: 4 out of 5
following a purchase from 06/05/2024
Lower the price a bit
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Response from Deco&you
Dear Rosa,
Thank you for your comment and for the rating of 4/5. Your opinion about our prices is highly valued and we will take it into account to continue improving. We strive to offer quality products and hope you will visit us again soon.
Sincerely,
The Deco&You team
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Mickael L.
Rating: 5 out of 5
following a purchase from 05/05/2024
Second order. High quality paper by design. Texture and colors give an original and unique touch. Very happy with the order, fast and well-coordinated shipping. Everything perfect
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Response from Deco&you
Hello MICKAEL!
Thank you very much for your kind words and for sharing your experience. We are glad to know that you are satisfied with the quality, design, and shipping of your order. We greatly value your trust in Deco&you and hope to continue offering you products that you love.
See you next time!
The Deco&you team
X
Xose B.
Rating: 4 out of 5
following a purchase from 03/05/2024
Good service and good communication
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Response from Deco&you
Hello Xose!
We thank you very much for your rating and your kind words about our service and communication. We are glad to know that you had a good experience with Deco&you. We always work to improve and offer the best to our customers. We hope to see you again soon!
Best regards,
The Deco&you team
R
Raul M.
Rating: 5 out of 5
following a purchase from 02/05/2024
They have a multitude of wallpapers, murals, and fabrics from a large number of brands and price ranges. If you can't decide, you can always request samples and they discount the cost of them when placing the final order. A 10.
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Response from Deco&you
Dear Raul,
We sincerely thank you for your wonderful comment and for your 5-star rating. We are glad to know that you have found a wide variety of wallpapers, murals, and fabrics at Deco&you that meet your needs. We also appreciate you mentioning our sample service; it is a pleasure to help our customers make the best decision. We hope to see you again soon in our store.
Sincerely,
The Deco&you team.
C
Carmen R.
Rating: 5 out of 5
following a purchase from 30/04/2024
They have helped me with all the questions I raised about my order and provided solutions
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Response from Deco&you
Dear Carmen, we sincerely thank you for your excellent review. We are glad to know that we have been able to assist you with all your inquiries and provide you with suitable solutions. We hope to assist you again in the future.
I
Isabel P.
Rating: 1 out of 5
following a purchase from 22/04/2024
I REQUESTED A SAMPLE OF WALLPAPER FROM BORAS TAPETER AND AFTER A MONTH OF WAITING, AND SENDING A FEW EMAILS, I HAD TO CALL 2 TIMES FOR THEM TO PAY ATTENTION TO ME. AFTER THAT, IN JUST ONE WEEK I RECEIVED IT BECAUSE THEY SENT IT URGENTLY.
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Response from Deco&you
Hello Isabel,
Thank you for sharing your experience with us. We sincerely apologize for the delay in sending your wallpaper sample and understand how frustrating it can be. Your feedback helps us improve our service and ensure that situations like this do not happen again. We are glad to know that you finally received your order. We are here to help you with whatever you need.
Sincerely,
The Deco&you team
C
Catalina S.
Rating: 5 out of 5
following a purchase from 14/04/2024
Perfect
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Response from Deco&you
Thank you very much, Catalina! We are glad to know that your experience at Deco&you was perfect. We appreciate your support and hope to see you again soon. Cheers!
S
Silvia S.
Rating: 5 out of 5
following a purchase from 10/04/2024
Very good attention, very good quality of papers and very fast shipping!!!
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Response from Deco&you
Dear Silvia,
We greatly appreciate your comment and are pleased to know that you are satisfied with the service, the quality of our papers, and the speed of the shipment. Your opinion is very valuable to us and motivates us to keep improving. We hope to serve you again soon!
S
Sandra A.
Rating: 5 out of 5
following a purchase from 09/04/2024
A lot of variety and speed in shipping :)
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Response from Deco&you
Dear Sandra,
We greatly appreciate your very positive review. We are glad to know that you found variety in our products and that you were satisfied with the speed of the shipping. We hope to see you again at Deco&you!
C
Cristina V.
Rating: 5 out of 5
following a purchase from 08/04/2024
Fantastic experience due to professionalism and speed in shipping. Highly recommended! They have also been generous with the measurement of the fabric sent!!
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Response from Deco&you
Dear Cristina,
We sincerely thank you for your feedback and comments. We are pleased to know that you enjoyed your experience with Deco&you and that the quality of our service has exceeded your expectations. We hope to serve you again soon!
H
Helena M.
Rating: 5 out of 5
following a purchase from 08/04/2024
The website is great, but the shipping agency did not leave a note of having been absent during delivery and indicated that they had already left it, which was not true. So if we are not attentive, they return it.
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Response from Deco&you
Hello Helena,
Thank you very much for your 5/5 rating! We apologize for the inconveniences you had with the shipping agency. We appreciate your feedback as it helps us improve our service. If you need further assistance, do not hesitate to contact us.
Best regards,
The Deco&you team.
M
Marilo R.
Rating: 5 out of 5
following a purchase from 07/04/2024
I requested some samples and the fabrics are wonderful, I am waiting to place an order with them.
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Response from Deco&you
Hello Marilo!
Thank you very much for your excellent review and for sharing your positive experience with our fabrics. We are glad to know that you loved the samples. We will be happy to assist you with your order when you are ready. We hope to see you soon at Deco&you!
Best regards,
The Deco&you team
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