Customer reviews of Deco&you

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 816 published reviews
5 704 86% 4 51 6% 3 19 2% 2 7 1% 1 35 4%

Summary of reviews

The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.

Reviews 1, 4 and 5 stars

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El Coto Hotel Restaurante C.
Rating: 5 out of 5
following a purchase from 28/08/2025
Everything perfect
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Response from Deco&you
Dear El Coto Hotel Restaurant,

We sincerely appreciate your very positive feedback. We are glad to know that your experience with Deco&you has been perfect. Your satisfaction is our priority and motivates us to continue offering high-quality products and services. We hope to serve you again in the future.
A
Ana C.
Rating: 1 out of 5
following a purchase from 23/08/2025
My first experience with this supplier is being bad. I placed the order on August 13 and 10 days later I have not received it. I don't know if it's their fault or the carrier's, but I am the one who is affected.
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Response from Deco&you
Hello Ana,

We are very sorry that your first experience was not ideal. We completely understand your concern about the delivery time.

We want to clarify that, as indicated on the sample page, shipping times are usually 15 to 30 days, depending on the supplier and the logistics service of each one. We know that these times can be long and we are working to improve them whenever possible.

Still, we would be happy to review your specific case and give you all the updated information about the status of your order. You can contact us directly and we will manage it with you so that you receive your sample as soon as possible.

Thank you for your patience and for giving us the opportunity to improve.
A
Anna S.
Rating: 5 out of 5
following a purchase from 18/08/2025
Thank you very much! It arrived quickly
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Response from Deco&you
Dear Anna, we sincerely thank you for your comment and for the excellent rating. We are glad to know that your order arrived quickly. We hope to serve you again soon at Deco&you!
P
Pepa O.
Rating: 5 out of 5
following a purchase from 17/08/2025
very professional
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Response from Deco&you
Thank you for your positive comment, Pepa. We are glad to know that you had a good experience with us at Deco&you. Our goal is to provide professional and quality service to all our customers.
J
Javier L.
Rating: 5 out of 5
following a purchase from 14/08/2025
Easy to order on the website
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Response from Deco&you
Dear Javier,

We sincerely thank you for your very positive comment. We are glad to know that you found it easy to order on our website. Your satisfaction is our priority and we continue to work to provide you with the best possible experience.

We hope to see you again soon at Deco&you!
M
Maria S.
Rating: 5 out of 5
following a purchase from 13/08/2025
The price has been competitive compared to other points of sale and the management has been quick and effective.
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Response from Deco&you
Dear Maria,

We sincerely thank you for your comment and are pleased to know that you have found our prices competitive and that the management of your order has been quick and effective. Your satisfaction is our priority and we hope to serve you again at Deco&you.
M
M. A.
Rating: 4 out of 5
following a purchase from 11/08/2025
The attention received.
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Response from Deco&you
Dear M.,

Thank you for your feedback and comment. We are glad to know that the service you received was to your liking. Your satisfaction is our priority. We hope to see you again at Deco&you!
M
Maria C.
Rating: 5 out of 5
following a purchase from 09/08/2025
Speed, kindness, professionalism.
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Response from Deco&you
Dear Maria,

We sincerely appreciate your excellent review. We are pleased to know that you valued the speed, kindness, and professionalism of our team. Your satisfaction is our priority, and we hope to serve you again at Deco&you.
L
Leonides C.
Rating: 5 out of 5
following a purchase from 05/08/2025
Excellent treatment and very good professionals. Superior quality in the items.
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Response from Deco&you
Hello LEONIDES!

Thank you very much for your excellent comment and for valuing our work at Deco&you. We are glad to know that you were satisfied with the service and the quality of our articles. Your support is very important to us.

We hope to see you again soon!
M
Marta M.
Rating: 4 out of 5
following a purchase from 04/08/2025
The paper is beautiful and of very good quality, it arrived perfect...........I only don't give it 5 stars because it didn't meet deadlines, it was delayed a little more than initially stated.
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Response from Deco&you
Thank you very much for your feedback! We are very glad to know that you loved the paper and that it arrived in perfect condition.

We apologize for the small delay in delivery and that it affected your experience. Sometimes unforeseen events can arise in logistics, but we continue to work to adjust deadlines as much as possible so that orders always arrive within the estimated time.

We truly appreciate your understanding and trust. We hope to serve you again soon!
A
Ana H.
Rating: 4 out of 5
following a purchase from 04/08/2025
Great paper and at a super good price. Very fast delivery.
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Response from Deco&you
Thank you very much, Ana! We are glad to know that you are satisfied with the quality of the paper and the speed of delivery. Your opinion is very valuable to us. We hope to see you again at Deco&you!
V
Victoria R.
Rating: 1 out of 5
following a purchase from 23/07/2025
Their website does not clearly show the information about products that cannot be returned, nor is the selected color option clearly visible just before the payment moment.
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Response from Deco&you
Thank you for sharing your experience. We regret that the information was not visible enough at the time of purchase.

We want you to know that we have taken note of your comments and have already made the necessary improvements so that both the return conditions and the selected color option appear clearly and visibly throughout the purchasing process.

We greatly appreciate you pointing out these issues, as they help us continue to improve and offer a more transparent and comfortable experience for all our customers.

Thank you for your trust!
M
Marta B.
Rating: 5 out of 5
following a purchase from 22/07/2025
very good
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Response from Deco&you
Dear Marta,

We sincerely thank you for your 5/5 rating and for your comment "very good". We are glad to know that you had a positive experience at Deco&you. If you need more help or have any questions, please do not hesitate to contact us.

We hope to see you again soon!
S
Sonia L.
Rating: 5 out of 5
following a purchase from 17/07/2025
Quality, good treatment, and speed.. you can't ask for more. Delighted with the product and the service.
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Response from Deco&you
Dear Sonia,

We sincerely thank you for your kind words. We are pleased to know that you are delighted with the quality of our products and the service received. Your satisfaction is our priority and your comment motivates us to continue providing the best. We hope to serve you again soon!
B
Beatriz R.
Rating: 5 out of 5
following a purchase from 17/07/2025
Great, I paid 75 more and they brought it to me almost the next day.
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Response from Deco&you
Dear Beatriz, we thank you very much for your positive comment. We are glad to know that your experience with Deco&you was satisfactory and that you received your order so quickly. We hope to see you again soon!
A
Ana A.
Rating: 5 out of 5
following a purchase from 16/07/2025
Fast and efficient shipping.
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Response from Deco&you
Dear Ana,

We sincerely thank you for your very positive feedback. We are glad to know that you are satisfied with the speed and efficiency of our delivery. Your support is very valuable to us. We hope to serve you again in the future!
T
Teresa E.
Rating: 5 out of 5
following a purchase from 16/07/2025
Very precise.
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Response from Deco&you
Dear Teresa,

We sincerely thank you for your very positive comment. We are glad to know that you consider our site "Deco&you" to be very accurate. Your opinion is valuable to us and motivates us to keep improving.
E
Elisa G.
Rating: 5 out of 5
following a purchase from 13/07/2025
Very kind and fast shipping. Thank you very much.
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Response from Deco&you
Dear Elisa,

We sincerely thank you for your kind words and for taking the time to leave a review. We are glad to know that you are satisfied with our service and the speed of the delivery. We are here to serve you and we hope to have your visit again at Deco&you.
R
Raquel P.
Rating: 5 out of 5
following a purchase from 10/07/2025
The phone support was fantastic. The order arrived earlier than expected and everything was perfect.
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Response from Deco&you
Thank you very much for your feedback! We are glad to know that your experience was so positive, that the phone support was fantastic, and that the order arrived even earlier than expected.

Comments like this motivate us to continue working to always offer the best possible service.
Thank you again for your trust and we hope to serve you again soon!
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