Customer reviews of Deco&you

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 816 published reviews
5 704 86% 4 51 6% 3 19 2% 2 7 1% 1 35 4%

Summary of reviews

The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.

Reviews 1, 4 and 5 stars

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P
Patricia S.
Rating: 5 out of 5
following a purchase from 22/03/2025
Everything very quick and practical
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Response from Deco&you
Dear Patricia,

We sincerely thank you for your very positive comment. We are pleased to know that you found our service fast and practical. Your satisfaction is our priority, and we hope to continue assisting you in your future decoration projects.

Sincerely,
The Deco&you team
T
Toni D.
Rating: 4 out of 5
following a purchase from 17/03/2025
NO COMMENT
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Response from Deco&you
Dear Toni,

Thank you for your comment and for the rating of 4/5. Although your message is brief, we value your opinion and are here to help you with whatever you need. If you have any suggestions or questions, please do not hesitate to let us know.

Sincerely,
The Deco&you team
M
Mercedes P.
Rating: 5 out of 5
following a purchase from 16/03/2025
Impressive attention, kindness, involvement, and speed. 100% recommendable.
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Response from Deco&you
Dear Mercedes, we sincerely thank you for your excellent review and your kind words. We are pleased to know that you had such a positive experience with our team at Deco&you. We hope to serve you again in the future.
F
Francisco J.
Rating: 1 out of 5
following a purchase from 09/03/2025
I have not yet received the order
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Response from Deco&you
Hello Francisco,

Thank you for sharing your experience. We regret that you have not yet received your order. Please do not hesitate to contact us directly so that we can resolve this situation quickly. Your satisfaction is our priority.

Best regards,
The Deco&you team.
M
M P.
Rating: 4 out of 5
following a purchase from 05/03/2025
The quality of the ordered paper is spectacular (but that is due to the brand), and the price with discount compared to other stores and online shops. The downside is the timing, they take about a month. They made a mistake in the shipping from the UK and sent only 2 rolls instead of 3, and I had to wait another week.
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Response from Deco&you
Dear Mr. Formal address required,

We sincerely appreciate your comment and your rating of 4/5. We are glad to know that you are satisfied with the quality of the paper and our competitive prices. We apologize for the inconveniences caused by the shipping error and the delay in delivery. Your experience is important to us and we will take your observations into account to improve our service. We hope to serve you better in the future.

Sincerely,
The Deco&you team.
L
Loreto A.
Rating: 5 out of 5
following a purchase from 05/03/2025
I love the fabrics they have, both for quality and design and variety, the service is excellent... very satisfied! Greetings! :))
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Response from Deco&you
Dear Loreto,

We sincerely thank you for your wonderful review and for sharing your experience with us. We are glad to know that you are satisfied with the quality, design, and variety of our fabrics, as well as with our service. Your support is very valuable to us. Best regards and we hope to serve you again soon at Deco&You!
L
Lineanz S.
Rating: 4 out of 5
following a purchase from 05/03/2025
Good customer service. The product arrived well packaged and on the indicated dates.
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Response from Deco&you
Dear LINEANZ, we sincerely thank you for your rating and positive comments about our customer service. We are glad to know that your product arrived in perfect condition and within the established deadlines. Your satisfaction is our priority, and we hope to serve you again in the future.
S
Sonia C.
Rating: 5 out of 5
following a purchase from 03/03/2025
SUPER FAST SHIPPING AND EXCEPTIONAL QUALITY.
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Response from Deco&you
Dear Sonia, we sincerely thank you for your magnificent comment and for giving us a 5-star rating. We are pleased to know that you are satisfied with the speed of shipping and the quality of our products. Your satisfaction is our priority, and we hope to serve you again soon at Deco&you.
A
Aranzazu S.
Rating: 5 out of 5
following a purchase from 03/03/2025
Professionalism, kindness
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Response from Deco&you
Hello Aranzazu!

Thank you very much for your kind comment and for giving us a rating of 5/5. We are glad to know that you value our professionalism and kindness. Your satisfaction is our priority and we hope to see you again at Deco&you.

Best regards,
The Deco&you team
M
M A.
Rating: 4 out of 5
following a purchase from 26/02/2025
Customer service has been satisfactory.
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Response from Deco&you
Hello M!

We sincerely appreciate your comment and are glad to know that customer service has been satisfactory. Your opinion is very important to us and motivates us to keep improving.

Thank you for choosing Deco&you!

Best regards,
The Deco&you team
A
Alejandra G.
Rating: 4 out of 5
following a purchase from 11/02/2025
Excellent telephone attention, as well as in the follow-up of the order, until its delivery at home. Speed in shipping. Without a doubt, highly recommendable and, if we need it, we will buy again.
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Response from Deco&you
Dear Alejandra,

We sincerely appreciate your very positive review. We are glad to know that you are satisfied with our telephone assistance and the follow-up on your order. Your recommendation is very valuable to us and we will be happy to assist you again in the future. See you soon!

Sincerely,
The Deco&you team
A
Alejandra A.
Rating: 5 out of 5
following a purchase from 04/02/2025
Very good attention and speed in delivery.
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Response from Deco&you
Hello Alejandra!

Thank you very much for your comment and for the excellent rating. We are glad to know that you are satisfied with our service and the speed of delivery. We work hard to offer you the best possible service. We hope to see you again at Deco&you!

Best regards,
The Deco&you team.
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