Customer reviews of Deco&you

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 816 published reviews
5 704 86% 4 51 6% 3 19 2% 2 7 1% 1 35 4%

Summary of reviews

The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.

Reviews 1 and 5 stars

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A
Alejandra A.
Rating: 5 out of 5
following a purchase from 04/02/2025
Very good attention and speed in delivery.
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Response from Deco&you
Hello Alejandra!

Thank you very much for your comment and for the excellent rating. We are glad to know that you are satisfied with our service and the speed of delivery. We work hard to offer you the best possible service. We hope to see you again at Deco&you!

Best regards,
The Deco&you team.
S
Sonsoles X.
Rating: 5 out of 5
following a purchase from 31/01/2025
Quick and very kind!
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Response from Deco&you
Dear Sonsoles, we sincerely thank you for your comment. We are glad to know that you had a positive experience with us and that you appreciated our speed and kindness. We hope to serve you again at Deco&you.
M
Mechteld V.
Rating: 5 out of 5
following a purchase from 28/01/2025
They delivered quickly
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Response from Deco&you
Dear Mechteld, we sincerely thank you for your comment and are pleased to know that you received your order quickly. Your satisfaction is our priority and we constantly work to provide efficient service. We look forward to seeing you again at Deco&you!
B
Belen S.
Rating: 5 out of 5
following a purchase from 28/01/2025
They are quick, very kind, and solution-oriented. I have bought from them several times and they work very well.
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Response from Deco&you
Dear Belen,

We sincerely thank you for your kind comment and for trusting Deco&you on several occasions. We are glad to know that you have had a positive experience with our service and products. We are always at your disposal to assist you with whatever you need. We hope to serve you again soon!

Sincerely,
The Deco&you team
A
Alejandra G.
Rating: 5 out of 5
following a purchase from 28/01/2025
The attention and help provided by phone and the speed in the delivery of the order.
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Response from Deco&you
Hello Alejandra!

Thank you very much for your 5/5 rating. We are glad to know that you were satisfied with our phone service and the speed of your order delivery. Your opinion is very valuable to us and motivates us to keep improving.

We hope to see you soon at Deco&you!

Best regards,
The Deco&you team
G
Grupo C.
Rating: 5 out of 5
following a purchase from 28/01/2025
I requested a sample and it helped me decide
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Response from Deco&you
Thank you very much for your excellent review! We are glad to know that the sample helped you make a decision. We are here for any other questions you may have about our products at Deco&you.
E
Elisa G.
Rating: 5 out of 5
following a purchase from 27/01/2025
Fast and friendly. Thank you
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Response from Deco&you
Dear Elisa,

We sincerely thank you for your very positive comment. We are glad to know that you had a quick and friendly experience at Deco&you. We hope to see you again soon!
L
Loreto A.
Rating: 5 out of 5
following a purchase from 27/01/2025
Very satisfied... I really like the fabrics and the service has been good, I will buy again... Best regards! :))
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Response from Deco&you
Dear Loreto,

We sincerely thank you for your positive feedback and for trusting Deco&you. We are glad to know that you were satisfied with our fabrics and our service. We hope to serve you again very soon. Best regards!
M
Maider A.
Rating: 5 out of 5
following a purchase from 25/01/2025
Despite a mistake in the shipment, sending me one and not the two rolls I had ordered, the resolution and attention were very good
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Response from Deco&you
Dear Maider, we sincerely thank you for your comment and are glad to know that our customer service provided you with a satisfactory solution. We apologize for the inconvenience with your shipment and will work to prevent similar situations from occurring in the future. We hope to earn your trust again at Deco&you!
M
María D.
Rating: 5 out of 5
following a purchase from 22/01/2025
They sent my order in two parts. I was pleasantly surprised by the quick response to a question regarding the delivery, so I give them a 10. They also properly answered my question about the product and everything has been perfect
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Response from Deco&you
Dear María,

We sincerely thank you for your valuable feedback and for giving us such a high rating. We are glad to know that our customer service has exceeded your expectations and that you are satisfied with your order. Your satisfaction is our priority and we constantly work to provide the best possible service. We hope to serve you again soon at Deco&you.

Sincerely,
The Deco&you team
B
Beatriz R.
Rating: 5 out of 5
following a purchase from 20/01/2025
The design of the paper is the same as in the photograph. The speed of shipping, the packaging, and the delivery.
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Response from Deco&you
Hello Beatriz!

Thank you very much for your 5-star rating. We are glad to know that the paper design met your expectations and that you were satisfied with the speed of shipping and the packaging. We appreciate your support and hope to see you again at Deco&you.

Best regards!
S
Sonia C.
Rating: 5 out of 5
following a purchase from 20/01/2025
very fast delivery, very kind, thank you very much
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Response from Deco&you
Dear Sonia,

We sincerely thank you for your kind comment and for the 5/5 rating. We are glad to know that you are satisfied with the speed of delivery and the attention from the team. Your satisfaction is our priority. We hope to have the pleasure of serving you again soon!

Sincerely,
The Deco&you team
L
Lola R.
Rating: 5 out of 5
following a purchase from 20/01/2025
Efficiency in shipping and quality of the paper.
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Response from Deco&you
Dear Lola,

Thank you very much for your excellent review. We are glad to know that you are satisfied with the efficiency of the delivery and the quality of the paper. Your opinion is very important to us and motivates us to keep improving. We hope to earn your trust again in the future!

Sincerely,
The Deco&you team.
Y
Yoana P.
Rating: 5 out of 5
following a purchase from 16/01/2025
Speed and trust!!
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Response from Deco&you
Hello Yoana!

Thank you very much for your comment and your rating of 5/5. We are glad to know that you value the speed and trust in our service. We hope to see you again at Deco&you!

Regards,
The Deco&you team
P
Pedro A.
Rating: 5 out of 5
following a purchase from 09/01/2025
TREATMENT, AGILITY OF SOLUTIONS TO INCIDENTS AND SPEED OF SUPPLY
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Response from Deco&you
Dear Pedro,

We sincerely thank you for your excellent review and for highlighting the attention, agility in solutions, and speed of supply that we offer at Deco&You. We are pleased to know that we have met your expectations. We hope to serve you again in the future.

Sincerely,
The Deco&You team
B
Blanca M.
Rating: 1 out of 5
following a purchase from 31/12/2024
I am still waiting for the order
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Response from Deco&you
Hello Blanca,

We appreciate your comment and apologize for the wait for your order. We are working to resolve the situation as soon as possible and invite you to contact us directly for more information. Your satisfaction is important to us.

Sincerely,
The Deco&you team
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