Customer reviews of Deco&you

9,4 /10

Based on 816 published reviews

5 704 86% 4 51 6% 3 19 2% 2 7 1% 1 35 4%

Summary of reviews

The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.

2 star reviews

Reset filters

José Luis G.

Published on 28/08/2026 à 10h39 following a purchase from 17/07/2026

I requested some samples, I imagined they would arrive with a size similar to that of sample books and nothing, very small, little more than the color tone I could get from there

Translated reviews

Response from Deco&you Published on 01/09/2026

Dear José Luis,

We regret that the samples did not meet your expectations regarding size. Your opinion is very valuable to us and we would like to better understand your situation in order to assist you.

Please do not hesitate to contact our customer service so that we can find a suitable solution.

Sincerely,
The Deco&you team

Rosa G.

Published on 23/08/2025 à 11h04 following a purchase from 23/08/2025

I requested a sample and received it very quickly but then when I went to place the order, it turns out that the paper was discontinued and I found out because I called the store beforehand, otherwise I would have placed the order and then been surprised. I lost the three euros for the sample for nothing. They should check stock before sending samples.

Translated reviews

Response from Deco&you Published on 13/11/2025

Rosa, we regret the confusion and completely understand your frustration.
In this case, it was a specific misunderstanding, as the paper was discontinued just after the sample was sent.

We want to remind you that the amount of the sample can be deducted from your next order, so you have not lost it. We are sorry that this information did not reach you clearly at the time.

We appreciate you notifying us by phone and we take note of your comment to improve our processes and better check stock before sending any samples.

Thank you for your understanding and for helping us continue to improve.

Maite N.

Published on 21/07/2025 à 12h10 following a purchase from 21/07/2025

Hello! I bought a sample of paper on April 6 and it took more than 3 months to deliver!!! On July 9 they notified me of its delivery. I doubt anyone could be happy with this service.

Translated reviews