Customer reviews of Deco&you

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 816 published reviews
5 704 86% 4 51 6% 3 19 2% 2 7 1% 1 35 4%

Summary of reviews

The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.

Reviews 2, 3, 4 and 5 stars

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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/02/2023
Excellent website
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Response from Deco&you
Thank you very much for your comment! We are very glad to know that you had a positive experience on our website. Your satisfaction is our priority. We hope to see you again soon at Deco&you!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 09/02/2023
To have a wider range of curtains from the Designers Guild brand.
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Response from Deco&you
Dear Verified Buyer,

We sincerely thank you for your 5/5 rating and your suggestion to expand our range of curtains from the Designers Guild brand. Your opinion is very valuable to us and we will take it into account when selecting new products. We strive to provide the best experience for our customers and your feedback helps us improve.

Sincerely,
The Deco&you team
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 06/02/2023
Well, but the 10% they send me later is not valid for payment at the end.
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Response from Deco&you
Dear Verified Buyer,

We sincerely appreciate your feedback and are glad to know that you have had a positive experience overall with Deco&you. We apologize for any confusion regarding the 10% that is sent, and we will take your observation into account to improve our communication. If you have any questions or need further assistance, please do not hesitate to contact us. We are here to help you.

Sincerely,
The Deco&you team
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 30/01/2023
The order arrived when they said and everything was very well packaged, thank you.
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Response from Deco&you
Dear Verified Buyer, we sincerely thank you for your very positive feedback. We are glad to know that your order arrived on time and in perfect condition. We are here to serve you and look forward to seeing you again at Deco&you.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 29/01/2023
Personalized attention with detail. Very grateful.
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Response from Deco&you
Dear Verified Buyer, we sincerely thank you for your excellent rating and your kind comment. We are glad to know that the personalized attention and the detail in our service have been to your liking. We are at your disposal for any other needs you may have.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/01/2023
I like the fabric.
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Response from Deco&you
Thank you very much for your feedback! We are glad to know that you like the fabric of our products. We hope you enjoy your purchase at Deco&you and we are at your disposal for any inquiries.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 26/01/2023
Fast service and good quality paper.
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Response from Deco&you
Dear Verified Buyer,

We sincerely thank you for your positive feedback. We are glad to know that our service and the quality of our papers have met your expectations. Your satisfaction is our priority. We hope to earn your trust again on your next purchase at Deco&You.

Sincerely,
The Deco&You team
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 23/01/2023
Everything was very good, they were quick and the product was as I expected.
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Response from Deco&you
Thank you very much for your comment! We are glad to know that you are satisfied with the speed of the service and with the product. We appreciate your support and hope to see you again at Deco&you.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/01/2023
All good.
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Response from Deco&you
Thank you very much for your positive feedback! We are glad to know that your experience with Deco&you has been satisfactory. If you need anything else, do not hesitate to contact us. We hope to see you soon!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 12/01/2023
Totally recommendable although I haven't installed it yet.
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Response from Deco&you
Thank you very much for your review and for trusting Deco&you! We are glad to know that you find our product recommendable. If you have any questions or need help during the installation, do not hesitate to contact us. We hope you enjoy your purchase!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/12/2022
I finally managed to find the wallpaper Lizzo “Foglie di Vite” (very difficult to find in Italy, I turned to several stores and they couldn't help me). Product not available at the time of order, the support immediately contacted me to inform me and I chose to wait. Timely delivery according to the provided times. I haven't installed the wallpaper yet but it will surely be beautiful! Congratulations! I will gladly buy on other occasions Cinzia.
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Response from Deco&you
Dear Cinzia,

We sincerely thank you for your very positive comment. We are glad to know that you were able to find the "Foglie di Vite" bin and that our support team met your expectations. Please do not hesitate to contact us for any future purchase; we will be happy to assist you again.

Sincerely,
The Deco&you team
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/12/2022
A lot of variety and at a competitive price. Helpful, attentive, and quick. Very professional.
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Response from Deco&you
Dear Verified Buyer,

We sincerely thank you for your positive feedback about Deco&you. We are pleased to know that you found a wide variety of products at competitive prices and that you had a satisfactory experience with our team. Your satisfaction is our priority, and we are here to assist you with whatever you need. We look forward to serving you again soon.

Sincerely,
The Deco&you team
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 16/12/2022
Very good attention from the owners.
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Response from Deco&you
Dear Verified Buyer,

We sincerely thank you for your kind comment and for giving us a rating of 5/5. We are glad to know that you have received satisfactory attention from us. Your satisfaction is our priority, and we will continue to work to provide you with the best possible service. We hope to see you soon at Deco&you!

Sincerely,
The Deco&you team
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 15/12/2022
The order arrived on time and correctly.
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Response from Deco&you
Dear Verified Buyer,

We sincerely thank you for your feedback. We are pleased to know that your order arrived on time and in perfect condition. Your satisfaction is a priority for us. If you need further assistance or have any questions, please do not hesitate to contact us.

Sincerely,
The Deco&you team
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/12/2022
Great variety of wallpapers and effective and professional attention!
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Response from Deco&you
Thank you very much for your comment! We are glad to know that you enjoyed our variety of wallpapers and the attention we provide. Your satisfaction is our priority. We hope to see you again soon at Deco&you!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 08/12/2022
Serious, arrived earlier than expected and the phone support was very good.
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Response from Deco&you
Dear Verified Buyer,

We sincerely appreciate your 5/5 rating. We are glad to know that your experience with Deco&you was satisfactory and that our team met your expectations. We hope to see you again soon and continue providing you with excellent service.

Sincerely,
The Deco&you team.
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 03/12/2022
The order took too many days, the rest perfect ????
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Response from Deco&you
Dear Verified Buyer,

Thank you for your feedback! We are sorry that the delivery of your order took longer than expected. We appreciate your comments and are glad to know that the rest of your experience was perfect. We are working to improve our shipping times.

Best regards,
The Deco&you team.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 01/12/2022
Nice experience choosing a paper. Thanks to the Deco&You staff for advising me.
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Response from Deco&you
Dear Verified Buyer,

We sincerely thank you for your kind words and your 5/5 rating. We are pleased to know that you had a nice experience choosing a paper and that our staff was able to assist you effectively. We hope to see you again at Deco&You!

Sincerely,
The Deco&You team
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/11/2022
Great attention. Great variety of designs and good quality.
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Response from Deco&you
Dear Verified Buyer,

We sincerely thank you for your 5/5 rating. We are pleased to know that you enjoyed our service, as well as the variety of designs and the quality of our products. Your satisfaction is our priority, and we are here to assist you with anything you need.

Sincerely,
The Deco&you team
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/11/2022
Nothing, everything perfect, speed and guaranteed efficiency.
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Response from Deco&you
Dear Verified Buyer,

We sincerely thank you for your valuable feedback and for rating our service 5/5. We are pleased to know that you had a positive experience with the speed and efficiency of Deco&You. We hope to serve you again in the future.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/11/2022
A 10, I can't say anything else!
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Response from Deco&you
Thank you very much for your positive comment! We are glad to know that your experience at Deco&you has been excellent. Your satisfaction is our priority. We hope to see you again soon!
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