Customer reviews of Deco&you

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 816 published reviews
5 704 86% 4 51 6% 3 19 2% 2 7 1% 1 35 4%

Summary of reviews

The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.

Reviews 2, 3, 4 and 5 stars

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C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 10/11/2021
I had a problem and they solved it immediately, very attentive. I will definitely keep them in mind for my next purchases.
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Response from Deco&you
Dear Verified Buyer,

We sincerely thank you for your very positive review. We are pleased to know that we were able to resolve your issue quickly and effectively. We look forward to the pleasure of serving you in your future purchases at Deco&you.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 30/10/2021
Great. Fast shipping and the product is excellent
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Response from Deco&you
Thank you very much for your comment and rating! We are glad to know that you are satisfied with the speed of the shipping and the quality of the product. Your support is very important to us. We hope to see you again at Deco&you!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 28/10/2021
The best part is the customer service, a 10!!!!!!
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Response from Deco&you
Dear Verified Buyer,

Thank you very much for your positive comment and for the 5/5 rating. We are glad to know that you had a satisfactory experience with our customer service. Your support and trust in Deco&you are very valuable to us. We hope to serve you again soon!

Sincerely,
The Deco&you team
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 24/10/2021
The attention has been exceptional, through the chat they showed me the product up close with photos and videos, and the advice was total
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Response from Deco&you
Thank you very much for your excellent review! We are glad to know that our customer service and personalized advice were to your liking. We are here to help you with whatever you need. We hope to see you soon at Deco&you!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 22/10/2021
Professionalism and unbeatable attention.
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Response from Deco&you
Dear Verified Buyer,

We sincerely appreciate your feedback and your 5-star rating. At Deco&you, we strive to provide professional service and exceptional attention to all our customers. Your satisfaction is our greatest reward.

Sincerely,
The Deco&you team.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 17/10/2021
Excellent personalized treatment. The person who attended me knows the product and was able to resolve my doubts and provide solutions.
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Response from Deco&you
Dear Verified Buyer,

We sincerely appreciate your very positive feedback about our service at Deco&you. We are glad to know that our team was able to assist you personally and resolve your questions. Your satisfaction is our priority, and we hope to serve you again soon.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 14/10/2021
The product is perfect and the shipping (to the Canary Islands, which is not easy...) was in record time. Very professional.
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Response from Deco&you
Thank you very much for your excellent review! We are glad to know that you are satisfied with your product and the shipping to the Canary Islands. We appreciate your trust and hope to see you again soon at Deco&you. Best regards!
C
Comprador Verificado
Rating: 4 out of 5
following a purchase from 14/10/2021
I liked the quality of the fabric and the telephone attention received. The shipping time could be improved
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Response from Deco&you
Dear Verified Buyer,

We sincerely appreciate your feedback and comments. We are glad to know that you are satisfied with the quality of the fabric and the telephone assistance. We take note of your suggestion regarding the shipping time and will work to improve in this area.

We hope to see you again at Deco&you.

Best regards,
The Deco&you team
C
Comprador Verificado
Rating: 2 out of 5
following a purchase from 13/10/2021
In the samples I requested, the quality does not seem good to me, it is not what I expected. Poor quality/price
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Response from Deco&you
Hello, Verified Buyer. We appreciate your feedback and regret that the samples did not meet your expectations. We value your opinion and would like to better understand your experience in order to improve. Please feel free to contact us directly for assistance. Best regards!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/10/2021
The wallpaper was as expected and arrived in about 5 days. Good rating.
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Response from Deco&you
Thank you very much for your rating and positive comment! We are glad to know that the wallpaper met your expectations and that the delivery was fast. If you need anything else, do not hesitate to contact us. We hope to see you again at Deco&you!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/10/2021
The experience has been magnificent. I must highlight their attention and professionalism and the perfect advice. Fast delivery and product quality. Even for a mistake by the supplier in printing the main design of one of the murals, they sent another one at no cost. Highly recommended.
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Response from Deco&you
Dear Verified Buyer,

We sincerely thank you for your excellent review and for taking the time to share your experience with us. We are glad to know that you are satisfied with our attention, professionalism, and the quality of our products. Your recognition of the quick resolution of issues is greatly appreciated, as our goal is always to provide exceptional service. We hope to serve you again in the future. Thank you very much for recommending us!

Sincerely,
The Deco&you team
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/10/2021
perfect, on time and in form...
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Response from Deco&you
Dear Verified Buyer,

We sincerely appreciate your excellent rating and your positive comment about Deco&you. We are glad to know that you received your order in the expected time and manner. We are always at your disposal for any future needs.

Sincerely,
The Deco&you team
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/10/2021
The work was impeccable. The order arrived in record time and wrapped with great care. The making was fabulous. I am impressed with how well everything went, being the first time I ordered curtains online!!! My living room looks different. Thank you very much.
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Response from Deco&you
Thank you very much for your wonderful review! We are glad to know that your shopping experience was so positive and that our curtains have transformed your living room. We appreciate your trust in Deco&you and hope to serve you again in the future. Best regards!
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 13/10/2021
Order delivered as requested and very quickly.
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Response from Deco&you
Thank you very much for your positive comment! We are glad to know that your order arrived quickly and as requested. We hope to serve you again in the future.
C
Comprador Verificado
Rating: 5 out of 5
following a purchase from 06/10/2021
A very positive experience. Total help, extensive and varied samples. Good organization and operation.
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Response from Deco&you
Dear Verified Buyer,

Thank you very much for your excellent review! We are glad to know that you had such a positive experience and that our team and samples met your expectations. Your satisfaction is our priority and your opinion motivates us to keep improving.

We hope to see you again at Deco&you.

Best regards,
The Deco&you team
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