Customer reviews of Deco&you

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 816 published reviews
5 704 86% 4 51 6% 3 19 2% 2 7 1% 1 35 4%

Summary of reviews

The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.

Reviews 2, 4 and 5 stars

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R
Raquel P.
Rating: 5 out of 5
following a purchase from 23/07/2024
I needed paper urgently for a project and they attended and helped me from the first moment to have the paper as soon as possible. They have very good communication throughout the purchasing process, they call you by phone, email, WhatsApp and they are also very pleasant. Thank you very much!
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Response from Deco&you
Hello Raquel!

Thank you very much for your positive comment and for giving us a 5-star rating. We are glad to know that we could help you with your project and that our communication was to your liking. Your satisfaction is our priority. We hope to see you again at Deco&you!

Best regards,
The Deco&you team
E
Esther G.
Rating: 5 out of 5
following a purchase from 15/07/2024
The service was very fast and they have always attended me very kindly for any inquiry.
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Response from Deco&you
Dear Esther,

We sincerely thank you for your very positive comment. We are glad to know that you received quick and friendly service at Deco&you. Your satisfaction is our priority, and we are here to assist you with any inquiries you may have. We hope to serve you again soon!

Sincerely,
The Deco&you team
E
Estefanía J.
Rating: 5 out of 5
following a purchase from 09/07/2024
Beautiful papers, quality and fast shipping, highly recommended
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Response from Deco&you
Hello Estefanía!

Thank you very much for your comment and for giving us a rating of 5/5. We are glad to know that you liked our papers and that the shipping was fast. We appreciate your recommendation and hope to see you again at Deco&you.

Best regards!
R
Raquel G.
Rating: 5 out of 5
following a purchase from 08/07/2024
Everything perfect, highly recommended.
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Response from Deco&you
Dear Raquel,

We sincerely thank you for your excellent review and for sharing your experience at Deco&you. We are glad to know that everything has been perfect and that you recommend us. We are always at your disposal for any future needs.

Sincerely,
The Deco&you team
T
Tonelli T.
Rating: 5 out of 5
following a purchase from 08/07/2024
Fantastic customer service
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Response from Deco&you
Thank you very much, Tonelli! We are glad to know that you are satisfied with our customer service. Your opinion is very valuable to us and motivates us to continue providing excellent service. We hope to see you soon at Deco&you!
H
Hernando G.
Rating: 5 out of 5
following a purchase from 02/07/2024
Professional service and unique product
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Response from Deco&you
Dear Hernando,

We sincerely thank you for your very positive comment. We are pleased to know that you found our service professional and our products unique. Your satisfaction is our priority, and we hope to serve you again in the future.

Sincerely,
The Deco&you team
M
Maria A.
Rating: 5 out of 5
following a purchase from 02/07/2024
They called me to warn me that they did not have stock to see if I could wait and in the end it arrived earlier. Everything very well.
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Response from Deco&you
Dear Maria,

We sincerely appreciate your feedback and are pleased to know that your experience with Deco&you has been positive. We strive to keep our customers informed and it is gratifying to know that your order arrived earlier than expected. If you need anything else in the future, please do not hesitate to contact us.

Best regards!
E
Estefanía J.
Rating: 5 out of 5
following a purchase from 26/06/2024
I have bought several samples of wallpaper and everything is great, they arrived very quickly and well packaged, they have a huge variety of papers
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Response from Deco&you
Hello Estefanía!

Thank you very much for your review and for trusting Deco&you for your purchases. We are glad to know that the wallpaper samples arrived quickly and in perfect condition. We work to offer a wide variety and we love that you appreciated it. We hope to see you again soon!

Best regards,
The Deco&you team
A
Alicia C.
Rating: 5 out of 5
following a purchase from 24/06/2024
I am an interior designer and this online store works great. They have a huge variety and keep you updated on the progress of the order. In my case, I received the 6 rolls in 3 days
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Response from Deco&you
Dear Alicia, thank you very much for your valuable comment and for giving us the highest rating. We are glad to know that our variety of products and the order tracking have contributed to your satisfaction. We hope to continue meeting your needs in the future.
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Luis D.
Rating: 5 out of 5
following a purchase from 29/05/2024
I have no complaints about anything
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Response from Deco&you
Hello LUIS!

Thank you very much for your review and for sharing your positive experience with us. We are glad to know that you are satisfied with our service. We hope to see you again at Deco&you!

Best regards.
R
Rosa M.
Rating: 4 out of 5
following a purchase from 06/05/2024
Lower the price a bit
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Response from Deco&you
Dear Rosa,

Thank you for your comment and for the rating of 4/5. Your opinion about our prices is highly valued and we will take it into account to continue improving. We strive to offer quality products and hope you will visit us again soon.

Sincerely,
The Deco&You team
M
Mickael L.
Rating: 5 out of 5
following a purchase from 05/05/2024
Second order. High quality paper by design. Texture and colors give an original and unique touch. Very happy with the order, fast and well-coordinated shipping. Everything perfect
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Response from Deco&you
Hello MICKAEL!

Thank you very much for your kind words and for sharing your experience. We are glad to know that you are satisfied with the quality, design, and shipping of your order. We greatly value your trust in Deco&you and hope to continue offering you products that you love.

See you next time!

The Deco&you team
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Xose B.
Rating: 4 out of 5
following a purchase from 03/05/2024
Good service and good communication
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Response from Deco&you
Hello Xose!

We thank you very much for your rating and your kind words about our service and communication. We are glad to know that you had a good experience with Deco&you. We always work to improve and offer the best to our customers. We hope to see you again soon!

Best regards,
The Deco&you team
R
Raul M.
Rating: 5 out of 5
following a purchase from 02/05/2024
They have a multitude of wallpapers, murals, and fabrics from a large number of brands and price ranges. If you can't decide, you can always request samples and they discount the cost of them when placing the final order. A 10.
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Response from Deco&you
Dear Raul,

We sincerely thank you for your wonderful comment and for your 5-star rating. We are glad to know that you have found a wide variety of wallpapers, murals, and fabrics at Deco&you that meet your needs. We also appreciate you mentioning our sample service; it is a pleasure to help our customers make the best decision. We hope to see you again soon in our store.

Sincerely,
The Deco&you team.
C
Carmen R.
Rating: 5 out of 5
following a purchase from 30/04/2024
They have helped me with all the questions I raised about my order and provided solutions
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Response from Deco&you
Dear Carmen, we sincerely thank you for your excellent review. We are glad to know that we have been able to assist you with all your inquiries and provide you with suitable solutions. We hope to assist you again in the future.
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