Customer reviews of Deco&you

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 797 published reviews
5 686 86% 4 51 6% 3 19 2% 2 6 1% 1 35 4%

Summary of reviews

Deco&you consistently delivers quick, reliable shipping and good value, with multiple reviews praising fast delivery, timely arrival, and competitive prices for a range of papers. Customers highlight attentive, professional service and helpful guidance in choosing wallpapers, including swift responses and clear assistance with orders and design approvals. The store’s product quality and variety are repeatedly noted as strong points, with many customers confirming accurate orders, easy installation, and beautiful results. Overall, the experience is described as smooth and dependable, with enthusiastic intentions to buy again.

3 star reviews

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A
ANA R.
Rating: 3 out of 5
following a purchase from 28/04/2026
This last order took a little longer than expected and the rolls arrived open and one of them dirty.
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Response from Deco&you
Dear Ana,

We appreciate your feedback and apologize for the inconveniences you have experienced with your last order. We regret that the rolls arrived open and that one of them was dirty. Your satisfaction is very important to us and we will take your comments into account to improve our service. If you wish, we can help you resolve this situation.

Sincerely,
The Deco&you team
E
ESCIPIÓN G.
Rating: 3 out of 5
following a purchase from 02/04/2026
They are incredible professionals!!! Very quick in response. Especially Kike
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Response from Deco&you
Thank you very much for your comment and for highlighting the speed and professionalism of our team, especially Kike. We appreciate your feedback and will strive to improve to offer you an even better experience. We hope to see you soon at Deco&you!
L
Lotte O.
Rating: 3 out of 5
following a purchase from 04/02/2026
Shipping took long and track & trace was very vague. Quality of the fabrics is good but for the price of the samples I would have expected the samples to be a bit bigger. Prices of the fabrics are high.
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Response from Deco&you
Hi Lotte,

When you purchase samples, a discount coupon is generated based on the value of each sample. In other words, if you buy 2 samples (€6), a discount coupon is generated that you can apply when purchasing the full roll of fabric or paper.

If you choose high-end fabrics, the prices are standard for that category.
M
Mar L.
Rating: 3 out of 5
following a purchase from 30/09/2025
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Response from Deco&you
Dear Mar,

Thank you for sharing your opinion about Deco&you. We appreciate your feedback and we will continue to improve our service to better meet your expectations. Please feel free to share your suggestions.
V
veronica R.
Rating: 3 out of 5
following a purchase from 17/09/2025
The sample shipping takes a long time. Customer service is very good, but the waiting times for samples are long.
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Response from Deco&you
Hello Veronica!

Thank you for your comment and for valuing our customer service. We regret that the sample shipping time did not meet your expectations. We are working to improve this aspect and offer a more agile service. We appreciate your understanding and hope to provide you with a better experience in the future.

Sincerely,
The Deco&you team
V
veronica R.
Rating: 3 out of 5
following a purchase from 11/09/2025
They take a long time to send samples.
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Response from Deco&you
Dear Veronica,

We sincerely appreciate your comment and regret that the delivery of the samples took longer than expected. We strive to improve our shipping times and your opinion is very valuable to us. We hope to offer you a better experience in the future. Please feel free to contact us if you have any other concerns.
V
Virginia J.
Rating: 3 out of 5
following a purchase from 10/08/2025
The color of the real fabric was quite lighter than in the photo.
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Response from Deco&you
Dear Virginia,

Thank you for taking the time to leave us your opinion. We regret that the color of the fabric did not meet your expectations, as we strive to provide images that best represent our products. We appreciate your feedback, as it helps us to continuously improve. If you have any other concerns, please do not hesitate to contact us.
B
Beatriz A.
Rating: 3 out of 5
following a purchase from 30/07/2025
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Response from Deco&you
Dear Beatriz, we sincerely appreciate your opinion about our site Deco&you. Your comments are very valuable to us and will help us improve our services. Please feel free to contact us if you have any additional suggestions or questions.
J
Julia M.
Rating: 3 out of 5
following a purchase from 21/07/2025
Improve the speed of shipping. Long deadlines.
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Response from Deco&you
Dear Julia,

Thank you for your feedback and comments. We regret that the speed of delivery did not meet your expectations. We are constantly working to improve our delivery times. We appreciate your feedback and hope to provide you with a better experience in the future.
I
Ignacio I.
Rating: 3 out of 5
following a purchase from 22/06/2025
The delivery time of 25-30 days is very long, and some drawing samples come with the pattern cut off and not visible.
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Response from Deco&you
Dear Ignacio,

Thank you for your opinion and for taking the time to share your experience with Deco&you. We regret that the delivery time was not to your liking and that some samples did not meet your expectations. Your comments are valuable to us and will help us improve our service. We hope to offer you a better experience in the future.

Sincerely,
The Deco&you team
M
Maria P.
Rating: 3 out of 5
following a purchase from 12/02/2025
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Response from Deco&you
Dear Maria, we sincerely thank you for sharing your opinion about Deco&you. We value your feedback and constantly strive to improve our users' experience. Please feel free to contact us if you have specific suggestions or concerns you would like to discuss.
I
Inmaculada C.
Rating: 3 out of 5
following a purchase from 08/01/2025
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Response from Deco&you
Dear Inmaculada,

Thank you for your review. We appreciate your comments and are sorry to learn that your experience did not meet your expectations. We are constantly striving to improve our services and will take your remarks into account. If you have specific suggestions, please feel free to share them.

Sincerely,
The Deco&you team
A
Ane A.
Rating: 3 out of 5
following a purchase from 13/05/2024
The wallpaper is very good but the shipping is not, they left it at a pickup point and did not notify me, and then the person attending at the pickup point was very rude, as they did not tell me at Decoandyou which transport company it was, they said that without that information they did not know which was my order. A bit surreal
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Response from Deco&you
Dear Ane,

We sincerely appreciate your feedback and regret the inconveniences you have experienced with the shipping of your order. We are glad that you are satisfied with the wallpaper, but we understand the frustration caused by the lack of information about the transport company. We will take your comments into account to improve our service and ensure that our customers receive the necessary information in the future.

Thank you for helping us improve.

Sincerely,
The Deco&you team
M
Mercè C.
Rating: 3 out of 5
following a purchase from 06/07/2023
The issue of returns is not made too easy and it's a shame..
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Response from Deco&you
Dear Mercè,

We sincerely appreciate your feedback and regret that you had difficulties with the return process. Your comment is very valuable to us and we are working to improve our customers' experience. Please feel free to contact our customer service for any questions or additional assistance.

Sincerely,
The Deco&you team
L
LAURA B.
Rating: 3 out of 5
following a purchase from 15/03/2023
Shipping was delayed for a long time. Although they communicated this to me after I made the purchase (very attentive service), I expected some kind of compensation for the delay. The paper is very beautiful and there is a lot of variety to choose from the best brands on the market.
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Response from Deco&you
Dear Laura, we appreciate your feedback and understand your frustration regarding the delay in delivery. We are glad to know that you are satisfied with the variety and quality of our products. We will take your suggestion about compensation into account and hope to improve your experience in the future.
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 18/09/2022
The wallpaper is very nice, the delivery of the product was delayed several days (more than 10 days) everything else is ok
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Response from Deco&you
Dear Verified Buyer,

Thank you for your comment and for valuing our wallpaper. We sincerely apologize for the delay in delivery and understand how important it is to you. We are working to improve our shipping times. We are glad to know that the rest of your experience has been positive. We appreciate your support and look forward to seeing you again at Deco&you.

Best regards,
The Deco&you team
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 25/07/2022
The sample does not come protected and therefore arrives quite wrinkled, and the piece of the drawing part of the paper they sent me is not the most suitable to give you an idea of how it would look.
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Response from Deco&you
Dear Verified Buyer, we sincerely thank you for your feedback on your experience with Deco&you. We regret that the sample did not arrive in optimal condition and we will take your comments into account to improve the presentation of our products. Your satisfaction is important to us and we are here to help you with whatever you need.
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 14/06/2022
The order tracking was not updated and there was no indication anywhere about the estimated time it would take for the order. In my case, I had to call twice to check if the order was placed and its expected arrival.
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Response from Deco&you
Dear Verified Buyer,

We appreciate your feedback and apologize for the inconveniences you have experienced with tracking your order. Your satisfaction is very important to us, and we take your comments into account to improve our service. We strive to provide clear information about delivery times and tracking updates. If you have more questions or need assistance, please do not hesitate to contact us.

Sincerely,
The Deco&you team
C
Comprador Verificado
Rating: 3 out of 5
following a purchase from 06/12/2021
The order took a long time to arrive, despite the fact that they charged for it.
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Response from Deco&you
Dear Verified Buyer, we thank you for your comment and sincerely apologize for the delay in the delivery of your order. We are working to improve our shipping times and ensure that your future experiences with Deco&you are more satisfactory. If you have any concerns, please do not hesitate to contact us.
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