Customer reviews of Deco&you

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 816 published reviews
5 704 86% 4 51 6% 3 19 2% 2 7 1% 1 35 4%

Summary of reviews

The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.

Reviews 3, 4 and 5 stars

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R
Raquel P.
Rating: 5 out of 5
following a purchase from 18/09/2025
THEY ARE A VERY CLOSE COMPANY. THEY TAKE GOOD CARE OF YOU AT ALL TIMES, HELPING YOU WITH ALL THE QUESTIONS YOU HAVE ABOUT THE PRODUCTS THEY SELL. THANK YOU VERY MUCH!
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Response from Deco&you
Dear Raquel,

We sincerely thank you for your kind words. We are glad to know that you have received close treatment and that our team has been able to help you with your questions. Your satisfaction is our priority and your recognition motivates us to continue providing the best service. We hope to serve you again very soon at Deco&You!
V
Veronica R.
Rating: 3 out of 5
following a purchase from 17/09/2025
The sample shipping takes a long time. Customer service is very good, but the waiting times for samples are long.
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Response from Deco&you
Hello Veronica!

Thank you for your comment and for valuing our customer service. We regret that the sample shipping time did not meet your expectations. We are working to improve this aspect and offer a more agile service. We appreciate your understanding and hope to provide you with a better experience in the future.

Sincerely,
The Deco&you team
Y
Yolanda R.
Rating: 5 out of 5
following a purchase from 17/09/2025
Customer service is unbeatable. I had a problem and they solved it efficiently and quickly.
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Response from Deco&you
Dear Yolanda, we sincerely thank you for your very positive comment. We are glad to know that our customer service team was able to resolve your problem efficiently and quickly. Your satisfaction is our priority and we hope to continue offering excellent service in the future.
O
Olivia T.
Rating: 5 out of 5
following a purchase from 16/09/2025
Excellent attention from Javier
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Response from Deco&you
Thank you, Olivia! We are glad to know that Javier's attention has been excellent. We appreciate your comment and hope to see you again at Deco&you.
E
Eva G.
Rating: 5 out of 5
following a purchase from 13/09/2025
Everything was perfect, the wall mural is beautiful. I liked that they confirmed with me once again before printing.
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Response from Deco&you
Hello Eva!

Thank you very much for your positive comment. We are glad to know that you are happy with the wall mural and that you appreciate our attention to detail. Your satisfaction is our priority. We hope to see you again at Deco&you!
E
Elena V.
Rating: 5 out of 5
following a purchase from 13/09/2025
Good prices compared to the same product in various stores, good service and quick shipping.
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Response from Deco&you
Dear Elena, we sincerely thank you for your 5/5 rating. We are pleased to know that you found competitive prices and that our service and shipping speed met your expectations. We hope to serve you again in the future.
V
Veronica R.
Rating: 3 out of 5
following a purchase from 11/09/2025
They take a long time to send samples.
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Response from Deco&you
Dear Veronica,

We sincerely appreciate your comment and regret that the delivery of the samples took longer than expected. We strive to improve our shipping times and your opinion is very valuable to us. We hope to offer you a better experience in the future. Please feel free to contact us if you have any other concerns.
G
Guillermo G.
Rating: 5 out of 5
following a purchase from 03/09/2025
Everything is correct, measurements, delivery date
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Response from Deco&you
Dear Guillermo,

We sincerely thank you for your 5-star rating and are pleased to know that you are satisfied with the measurements and delivery date. Your opinion is very valuable to us and we hope to continue providing you with excellent service in the future.
J
Joaquim L.
Rating: 4 out of 5
following a purchase from 02/09/2025
The help in registering at the store and placing my order very quickly. Improve the registration process for new customers outside of Spain.
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Response from Deco&you
Dear Joaquim, we sincerely thank you for your rating and comments. We are glad to know that you were able to register and place your order quickly. We will take your suggestion into account to improve the registration process for new customers outside of Spain, as we have had some incidents. We hope to see you again soon at Deco&you!
P
Patricia R.
Rating: 5 out of 5
following a purchase from 31/08/2025
Excellent customer service. Fast shipping and in perfect condition. I will definitely repeat
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Response from Deco&you
Dear Patricia,

We sincerely appreciate your very positive comment. We are glad to know that you had an excellent experience with our customer service and the shipping of your order. We hope to have your visit again at Deco&you.
Z
Zoltán Z.
Rating: 5 out of 5
following a purchase from 30/08/2025
Although there was a technical problem at the homepage and so I could not register from Hungary, but the Customer Service was friendly and they solved the problem. The item was really fine and has arrived just in time. Thank you.
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Response from Deco&you
Dear Zoltán,

Thank you for sharing your experience with us. We regret the technical inconvenience you encountered while registering, but we are glad to know that our customer service was able to help you. We also appreciate your comments about the item and that it arrived on time. We hope to see you again at Deco&you!
E
El Coto Hotel Restaurante C.
Rating: 5 out of 5
following a purchase from 28/08/2025
Everything perfect
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Response from Deco&you
Dear El Coto Hotel Restaurant,

We sincerely appreciate your very positive feedback. We are glad to know that your experience with Deco&you has been perfect. Your satisfaction is our priority and motivates us to continue offering high-quality products and services. We hope to serve you again in the future.
A
Anna S.
Rating: 5 out of 5
following a purchase from 18/08/2025
Thank you very much! It arrived quickly
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Response from Deco&you
Dear Anna, we sincerely thank you for your comment and for the excellent rating. We are glad to know that your order arrived quickly. We hope to serve you again soon at Deco&you!
P
Pepa O.
Rating: 5 out of 5
following a purchase from 17/08/2025
very professional
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Response from Deco&you
Thank you for your positive comment, Pepa. We are glad to know that you had a good experience with us at Deco&you. Our goal is to provide professional and quality service to all our customers.
J
Javier L.
Rating: 5 out of 5
following a purchase from 14/08/2025
Easy to order on the website
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Response from Deco&you
Dear Javier,

We sincerely thank you for your very positive comment. We are glad to know that you found it easy to order on our website. Your satisfaction is our priority and we continue to work to provide you with the best possible experience.

We hope to see you again soon at Deco&you!
M
Maria S.
Rating: 5 out of 5
following a purchase from 13/08/2025
The price has been competitive compared to other points of sale and the management has been quick and effective.
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Response from Deco&you
Dear Maria,

We sincerely thank you for your comment and are pleased to know that you have found our prices competitive and that the management of your order has been quick and effective. Your satisfaction is our priority and we hope to serve you again at Deco&you.
M
M. A.
Rating: 4 out of 5
following a purchase from 11/08/2025
The attention received.
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Response from Deco&you
Dear M.,

Thank you for your feedback and comment. We are glad to know that the service you received was to your liking. Your satisfaction is our priority. We hope to see you again at Deco&you!
V
Virginia J.
Rating: 3 out of 5
following a purchase from 10/08/2025
The color of the real fabric was quite lighter than in the photo.
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Response from Deco&you
Dear Virginia,

Thank you for taking the time to leave us your opinion. We regret that the color of the fabric did not meet your expectations, as we strive to provide images that best represent our products. We appreciate your feedback, as it helps us to continuously improve. If you have any other concerns, please do not hesitate to contact us.
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