Customer reviews of Deco&you

Trust Attestation
9,4 /10
Overall rating: 9,4 out of 10
Based on 816 published reviews
5 704 86% 4 51 6% 3 19 2% 2 7 1% 1 35 4%

Summary of reviews

The store consistently delivers fast and reliable service, with several reviews highlighting shipments arriving quickly or even the same day, well-protected packaging, and timely delivery. Customers praise the responsiveness and helpfulness of the team, noting excellent customer service, smooth purchasing processes, and clear communication that supports complex decoration projects. The product experience is described as high quality, beautiful papers, accurate assistance with selecting and calculating rolls, and useful samples that aid decision-making. Overall, the store is portrayed as organized, professional, and dependable, with customers expressing satisfaction and confidence in returning for future purchases.

5 star reviews

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A
Alejandra A.
Rating: 5 out of 5
following a purchase from 11/11/2024
The attention has been wonderful!
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Response from Deco&you
Dear Alejandra,

We sincerely thank you for your kind comment and are pleased to know that you had a wonderful experience with our service. Your satisfaction is our priority and we hope to serve you again at Deco&you.

Best regards.
I
Inés S.
Rating: 5 out of 5
following a purchase from 08/11/2024
The order arrived very well packaged and in perfect condition
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Response from Deco&you
Dear Inés, we sincerely thank you for your comment and rating. We are glad to know that your order arrived in perfect condition and well packaged. Your satisfaction is our priority, and we hope to see you again at Deco&you.
A
Almuden A.
Rating: 5 out of 5
following a purchase from 27/10/2024
The speed. To improve that the sample came folded and wrinkled
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Response from Deco&you
Dear Almuden,

We sincerely thank you for your 5/5 rating. We are glad to know that you appreciate the speed of our service. We regret that the sample arrived folded and wrinkled; we will take your comment into account to improve our shipments in the future. Your satisfaction is our priority.

Sincerely,
The Deco&you team.
L
Lola R.
Rating: 5 out of 5
following a purchase from 24/10/2024
Good advice through the chat on their page and the product was just as expected.
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Response from Deco&you
Dear Lola, we sincerely thank you for your comment and evaluation. We are glad to know that you found our advice through the chat useful and that the product met your expectations. We hope to see you again at Deco&you to continue offering you the best.
L
Lucía S.
Rating: 5 out of 5
following a purchase from 22/10/2024
Very good prices, fast shipping and super well packaged, I honestly have nothing bad to say. I would count on them again without hesitation.
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Response from Deco&you
Hello Lucía!

Thank you very much for your positive review. We are glad to know that you are satisfied with our prices, the shipping, and the packaging. Your trust is very important to us and we will be happy to assist you again in the future. See you soon!

Best regards,
The Deco&you team.
M
Marta G.
Rating: 5 out of 5
following a purchase from 16/10/2024
The fabric I ordered arrived very quickly and in perfect condition
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Response from Deco&you
Dear Marta,

We sincerely thank you for your positive feedback. We are glad to know that you received your fabric quickly and in perfect condition. Your satisfaction is our priority and we hope to serve you again in the future.
A
Ana G.
Rating: 5 out of 5
following a purchase from 02/10/2024
They are very professional, pleasant and patient. They advise because they reach things that the buyer does not always think about... we like it because it is beautiful, but there are other details. Fast in management, in three days we had the order at home. THANK YOU??
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Response from Deco&you
Dear Ana,

We sincerely thank you for your kind words and your excellent rating. We are pleased to know that our attention and speed in management have exceeded your expectations. We are always at your disposal to help you find the perfect details for your home. Thank you very much for trusting Deco&you!
D
Diezma S.
Rating: 5 out of 5
following a purchase from 26/09/2024
Speed
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Response from Deco&you
Hello Diezma!

Thank you very much for your 5/5 rating. We are glad to know that you appreciate the speed of our service. Your satisfaction is our priority. We hope to see you again at Deco&you!

Regards,
The Deco&you team
M
Mónica T.
Rating: 5 out of 5
following a purchase from 17/09/2024
Effective service, fast and at a good price
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Response from Deco&you
Dear Monica,

We sincerely thank you for your very positive comment. We are pleased to know that you liked our service and that you found in Deco&You an effective, fast, and affordable option. Your satisfaction is our priority, and we hope to serve you again soon.

Sincerely,
The Deco&You team
Y
Yolanda G.
Rating: 5 out of 5
following a purchase from 14/09/2024
Everything is great
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Response from Deco&you
Dear Yolanda,

We sincerely thank you for your positive comment and for giving us the highest rating. We are glad to know that you found everything great at Deco&you. Your satisfaction is our priority and we hope to continue exceeding your expectations in the future.

Sincerely,
The Deco&you team
D
Dubourdy S.
Rating: 5 out of 5
following a purchase from 09/09/2024
A very fast quality service and follow-up The paper seems to be of very good quality
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Response from Deco&you
Dear DUBOURDY,

We sincerely thank you for your valuable opinion and your rating of 5/5. We are pleased to know that you found our service to be of quality and speed, as well as the good quality of our paper. Your satisfaction is our priority and we hope to serve you again in the future.

Sincerely,
The Deco&you team
E
Elisa S.
Rating: 5 out of 5
following a purchase from 08/09/2024
Speed in the whole process. Very clear communication from the beginning and that generates trust. I will buy again whenever I need it.
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Response from Deco&you
Dear Elisa,

Thank you very much for your excellent review. We are glad to know that you appreciated the speed and clarity in our communication, as your trust is very important to us. We will be happy to assist you again in the future.

See you soon at Deco&you!
A
Ana O.
Rating: 5 out of 5
following a purchase from 12/08/2024
Excellent treatment in the store. Professionalism and kindness.
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Response from Deco&you
Dear Ana,

Thank you very much for your positive comment. We are glad to know that you had an excellent experience in our store and that our team was able to provide you with the professionalism and kindness that characterize us. We hope to see you again at Deco&you.

Best regards,
The Deco&you team
I
Ignacia G.
Rating: 5 out of 5
following a purchase from 10/08/2024
Good experience. Except for the shipping that they do not notify when it will arrive. They should notify for delivery
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Response from Deco&you
Dear Ignacia,

We sincerely appreciate your 5/5 rating and your comments. We are glad to know that you had a good experience with us. We take note of your suggestion regarding shipping notifications and will work to improve in this area. Your opinion is invaluable to us.

Sincerely,
The Deco&you team.
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