The online store excels in delivering beautiful bouquets that closely match the images presented on their website, ensuring customers receive exactly what they expect. Many recipients express their delight with the arrangements, noting that the flowers remain fresh and vibrant for several days post-delivery. The store is praised for its punctual and reliable delivery service, consistently meeting time requests and ensuring that flowers arrive safely at their destinations, even in challenging locations.
unfortunately the wreath arrived late, and the deceased had already left... so I was very very disappointed, it was a wreath that I ordered from Belgium to be delivered in Brittany
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Response from Des Fleurs comme j’aime
We are very surprised by your "Notice" in fact you had asked for a delivery in the morning without indicating the time of the ceremony (in reality at 10:00 am), we cannot be held responsible for your omission. Moreover we have done the necessary with our florist to contact the family so that they can pick up the flowers left at the funeral home according to your instructions in the morning, that is to say around 11:30 am
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Agatha Q.
Rating: 4 out of 5
following a purchase from 20/11/2022
Lots of choices but struggled to pay.
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Shady T.
Rating: 3 out of 5
following a purchase from 09/10/2022
The order in general is satisfactory..but the tracking systrm is lousy..i know 4.hrs hrs after the Order were delivered
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MARIE SYLVIE R.
Rating: 4 out of 5
following a purchase from 14/09/2022
Very responsive. Problem with delivery solved immediately.
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Marie-Claire P.
Rating: 4 out of 5
following a purchase from 18/09/2022
Bouquet corresponding to my order, delivered on time
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olivier M.
Rating: 4 out of 5
following a purchase from 08/09/2022
Correct service, I am satisfied. An SMS notifying the buyer that the flowers have been delivered would be nice.
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An’ie D.
Rating: 4 out of 5
following a purchase from 08/08/2022
Hello Beautiful bouquet but I thought the generous bouquet would have been bigger a little disappointed on that front
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Laurence D.
Rating: 4 out of 5
following a purchase from 30/07/2022
Very beautiful composition! Unless I am mistaken, there should be roses and lilies. I did not see a rose. It was for a death. The family said it was a nice bouquet. With kind regards.
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Alain U.
Rating: 4 out of 5
following a purchase from 28/07/2022
The process was done easily, as it should be...
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Jeannine S.
Rating: 4 out of 5
following a purchase from 21/07/2022
very happy, except for the text on the ribbon which was not quite what I had written
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Nathalie P.
Rating: 2 out of 5
following a purchase from 18/07/2022
The choice of colors for a wreath not respected as well as the day of delivery. Why ask the customer since the florist does not respect anything. Too bad
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Response from Des Fleurs comme j’aime
hello, we are sorry for your dissatisfaction but we are surprised because you did not complain to our services about the colors of the flowers, for what concenre the date of delivery your order was delivered on Monday evening at the request of the PF instead of Tuesday morning that you had asked. We remain at your disposal
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PASCALE T.
Rating: 1 out of 5
following a purchase from 01/07/2022
Hello I didn't get any pictures of the presentation so I can't give my opinion
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Response from Des Fleurs comme j’aime
Hello, We are sorry that our florist did not send you the picture
with our apologies
the customer service
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Gerard B.
Rating: 4 out of 5
following a purchase from 30/06/2022
The recipient was delighted with the bouquet.
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Elisabeth G.
Rating: 4 out of 5
following a purchase from 08/06/2022
Convenient since I could have the desired day and time delivered from abroad (Morocco) Varied choice at all prices.
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Paul L.
Rating: 2 out of 5
following a purchase from 03/06/2022
I was disappointed because I ordered a large bouquet, but the one that was delivered by the florist was much smaller. It did not correspond to what is advertised on your website.
Response from Des Fleurs comme j’aime
We are sorry for your dissatisfaction, send us a complaint by email with the photo of the bouquet delivered, we will open a complaint file and get back to you quickly, cordially
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Robert B.
Rating: 3 out of 5
following a purchase from 04/06/2022
Disappointed a little by this experience. Ordered the day before for a delivery before noon, but delivered after, and especially the fact of not having the possibility to reach the florist, because it is necessary to call the central on Grasse......... closed on Sunday. Unacceptable.
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Response from Des Fleurs comme j’aime
We are sorry, but our conditions provide for morning delivery between 9:00 am and 1:00 pm. With our apologies for your dissatisfaction
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Nioara A.
Rating: 4 out of 5
following a purchase from 28/05/2022
Great service, prompt delivery and flowers looked like on the picture!
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Xavier L.
Rating: 4 out of 5
following a purchase from 23/05/2022
Very nice bouquet
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Ivana V.
Rating: 4 out of 5
following a purchase from 11/05/2022
I ordered 2 bouquets from you. Completely satisfied. Thank you
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GILBERT F.
Rating: 4 out of 5
following a purchase from 28/04/2022
Everything arrived on time. However, I would have liked to have seen the size of the sheaf ordered. Because I was surprised by the small size of the composition, which I thought more voluminous.
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Alain S.
Rating: 3 out of 5
following a purchase from 31/03/2022
No option to choose the type of flower. The person we spoke to on the phone was just friendly
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Response from Des Fleurs comme j’aime
hello, we are very surprised by your opinion concerning the friendliness of our staff, however you will not find any site that offers you to choose the flowers, sorry.
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Terry W.
Rating: 4 out of 5
following a purchase from 29/03/2022
Flowers were delivered on time and beautiful. Thank you
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HICHAM M.
Rating: 1 out of 5
following a purchase from 09/03/2022
Very bad experience
Response from Des Fleurs comme j’aime
hello we are sorry but no florist could deliver the requested commnune, the impossible no one is held, we regret that. Your order has been refunded.
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YVES B.
Rating: 4 out of 5
following a purchase from 14/03/2022
Satisfied. Nice composition. But the sheaf seemed shorter than the 60 cm announced by tel.
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ALAIN C.
Rating: 2 out of 5
following a purchase from 13/02/2022
The flowers ordered were a bouquet of red flowers. The bouquet delivered did not match the presentation photo. I will not order again
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Response from Des Fleurs comme j’aime
Hello, thank you for sending us your complaint with the photo of the bouquet so that we can open a complaint file. However, the bouquet cannot resemble the photo because you have chosen the "florist's bouquet" as indicated, you trust the florist to make a bouquet in shades of red.
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Kate P.
Rating: 3 out of 5
following a purchase from 09/02/2022
A nice bouquet but it did not arrive as requested in the morning.
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Isabelle M.
Rating: 3 out of 5
following a purchase from 04/02/2022
Too bad I didn't receive a picture of the composition as I had requested when I ordered
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Response from Des Fleurs comme j’aime
We are sorry that our florist forgot to send it to you with our apologies
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jocelyne J.
Rating: 4 out of 5
following a purchase from 23/01/2022
On-time delivery
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Louise T.
Rating: 4 out of 5
following a purchase from 20/01/2022
The ordering process was very easy and the flowers were beautiful. Thank you.
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Dominique M.
Rating: 2 out of 5
following a purchase from 04/01/2022
Unfortunately, the bouquet does not match the photo.
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Response from Des Fleurs comme j’aime
Hello, We are sorry if our florist made a mistake, please send us the photo to open a complaint file, with our apologies, the customer service
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Guy D.
Rating: 1 out of 5
following a purchase from 22/12/2021
Very disappointed, I had a Christmas star plant delivered, this plant was small and after 2 days the leaves started to fall off, whereas this plant usually lasts a long time, I am really disgusted because it was for my mother as a gift.
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Response from Des Fleurs comme j’aime
Hello, we are surprised by your message because you did not send us a complaint, we are nevertheless opening a file and will contact you to settle this dispute, cordially
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Agatha Q.
Rating: 4 out of 5
following a purchase from 07/12/2021
The recipient said they were lovely
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Monique T.
Rating: 1 out of 5
following a purchase from 23/11/2021
The first cushion ordered "for our mother" was not up to the price paid. The florist seems to have had a problem with the stock of flowers. Are very disappointed. Will not use you again
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Response from Des Fleurs comme j’aime
we are sorry if you were disappointed by the 2nd part, you should have sent us a claim with photo so that we can open a claim file, We remain at your entire disposal
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Hélène R.
Rating: 1 out of 5
following a purchase from 22/11/2021
Regret to have no confirmation of delivery, no photo or return.
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Response from Des Fleurs comme j’aime
We are sorry that our florist forgot to send you the delivery confirmation and the photo that was requested, with our apologies
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Pascale L.
Rating: 3 out of 5
following a purchase from 21/11/2021
Bouquet white pink ordered....finally white pink but bcp of nuance of pink thus bouquet not bicolore what was the effect sought Announced 7d/7 but finally not possible Monday because no florist available in the corner of delivery ... I put 3/5 because good service of wine which refunded me the expenses of delivery in compensation
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Response from Des Fleurs comme j’aime
We are sorry but indeed no florist could ensure the delivery on this sector on Monday
with all our apologies
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Michel C.
Rating: 3 out of 5
following a purchase from 17/11/2021
Little info on delivery
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Aveline W.
Rating: 4 out of 5
following a purchase from 13/11/2021
Very serious and this struggles to get the flower or plant ordered, worthy of professionalism thank you
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Anne Marie B.
Rating: 4 out of 5
following a purchase from 09/11/2021
The date and time were respected.
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JOSETTE D.
Rating: 3 out of 5
following a purchase from 04/11/2021
Disappointed not to have had photos of the flowers delivered as announced
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Response from Des Fleurs comme j’aime
Hello, we had asked our florist to send you the photo, we are sorry he did not.
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Jonathan C.
Rating: 3 out of 5
following a purchase from 05/11/2021
The package was received in time but unfortunately it was not the one I ordered
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