Customer reviews of Des Fleurs comme j’aime

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 939 published reviews
5 746 79% 4 89 9% 3 47 5% 2 26 3% 1 31 3%

Summary of reviews

The online store excels in delivering beautiful bouquets that closely match the images presented on their website, ensuring customers receive exactly what they expect. Many recipients express their delight with the arrangements, noting that the flowers remain fresh and vibrant for several days post-delivery. The store is praised for its punctual and reliable delivery service, consistently meeting time requests and ensuring that flowers arrive safely at their destinations, even in challenging locations.

Reviews 1, 2, 3 and 5 stars

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LAFARGEHOLCIM CIMENTS M.
Rating: 5 out of 5
following a purchase from 09/03/2020
The service met our expectations. The flower arrangement was appreciated.
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roger R.
Rating: 5 out of 5
following a purchase from 16/03/2020
Excellent service.
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Gilles R.
Rating: 5 out of 5
following a purchase from 10/03/2020
Flowers very well received, on time. Very nice composition according to the recipient
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Sangiorgi S.
Rating: 5 out of 5
following a purchase from 04/03/2020
Everything perfect, thank you
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Charlotte S.
Rating: 3 out of 5
following a purchase from 02/03/2020
I had no confirmation of delivery ... difficult to question the family of the deceased ... too bad...
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Response from Des Fleurs comme j’aime
Hello, as you can check on the site your order has been delivered. If you wished, you could always ask for a picture of the delivery when ordering, Sincerely, the customer service
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Chantal R.
Rating: 5 out of 5
following a purchase from 28/02/2020
bouquet in accordance with my order
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SUZANNE S.
Rating: 5 out of 5
following a purchase from 22/02/2020
Very nice composition for a wedding thank you
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Lilian Y.
Rating: 2 out of 5
following a purchase from 15/02/2020
I was disappointed by the difference of the actual product and the picture - I can understand it could be due supply of seasonal flowers, however, almost every single choice of flower is different. And most importantly, the final combination looks much worse than the photo. The two stars is for the prompt confirmation and calling receive before delivery.
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Response from Des Fleurs comme j’aime
Hello, you had ordered the miracle bouquet of flowers, we are sorry if it did not meet your expectations. Please do not hesitate to send us a complaint with a photo of the bouquet delivered so that we can see what happened with our florist.


326/5000
Hello, you ordered the miracle flower bouquet, we are sorry if it did not meet your expectations. Do not hesitate if there is an important difference to send us a complaint with a photo of the bouquet delivered so that we can see what happened with our florist. Best regards
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Thierry D.
Rating: 2 out of 5
following a purchase from 20/02/2020
The BOUQUET ORDERED WAS MUCH MORE HARMONIOUS THAN WHAT WAS DELIVERED AND THAT IS VERY REGRETTABLE. I DID NOT APPRECIATE THE BAD TASTE OF THE PERSON WHO COMPOSED IT
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Kate A.
Rating: 5 out of 5
following a purchase from 10/02/2020
I was happy with your service. Thanks
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Jules R.
Rating: 5 out of 5
following a purchase from 14/02/2020
Your services, quality of flowers and timely delivery was just on top. You are the best
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Sally G.
Rating: 5 out of 5
following a purchase from 12/02/2020
The flowers were lovely and fresh
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Elaine H.
Rating: 5 out of 5
following a purchase from 03/02/2020
Fabulous flowers. They were stunning.
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Leanne L.
Rating: 5 out of 5
following a purchase from 16/01/2020
The most amazing customer service ever! The succulents ordered for a birthday present from Australia to Paris,where not only delivered on time, Des-fleurs-comme-j-aime followed this up with a courtesy call.
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Sylvie H.
Rating: 3 out of 5
following a purchase from 15/01/2020
Didn't get delivered at the requested time...well worth the choice...instead of 8-9am.we got delivered around 2:45pm!!!
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Response from Des Fleurs comme j’aime
Hello, you had asked for a delivery schedule, we are sorry but apart from weddings and mourning ceremonies, we do not guarantee, as specified on our site, (as all our colleagues also do) delivery schedules. With all our excuses that you did not take note of this element at the time of your order. Sincerely, the customer service
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ZIMMERMANN Y.
Rating: 5 out of 5
following a purchase from 02/01/2020
I am very satisfied
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Olivier M.
Rating: 5 out of 5
following a purchase from 01/01/2020
Excellent service!
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Joanne L.
Rating: 5 out of 5
following a purchase from 17/12/2019
Very good service
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Cathy R.
Rating: 5 out of 5
following a purchase from 17/12/2019
Sublime !! RAS
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Giuseppe G.
Rating: 5 out of 5
following a purchase from 13/12/2019
Profesional and flexible
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Marie Josée D.
Rating: 5 out of 5
following a purchase from 07/12/2019
Very good
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Don W.
Rating: 5 out of 5
following a purchase from 12/11/2019
Order was done easily from the USA, shipped to address very quickly, and quality of arrangement was perfect. Thank you. Don
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Belz A.
Rating: 5 out of 5
following a purchase from 29/10/2019
Delivery made on time
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Isabelle G.
Rating: 5 out of 5
following a purchase from 31/10/2019
I'm just disappointed that I didn't get a confirmation of the delivery. I don't know if my flower has been placed on my dad's grave.
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Response from Des Fleurs comme j’aime
dear customer,
As you can check on your account, the status of your order is "delivered", we remain at your entire disposal.
customer service
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Marie Rose-Lys V.
Rating: 5 out of 5
following a purchase from 29/10/2019
Very good service. Conditions assured. Nothing Very good service. Efficient. Conditions assured. Recommend.
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Christiane L.
Rating: 2 out of 5
following a purchase from 29/10/2019
I was not informed of the delivery. Too bad, I have to assume that the flowers were left at the cemetery. A text message to tell me that the delivery had been made would have reassured me. That's why I only gave it 2 stars
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Response from Des Fleurs comme j’aime
Hello,

A visit to your account would have allowed you to check the "delivered" status of your order. See you soon on our site.
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Kathleen F.
Rating: 5 out of 5
following a purchase from 26/10/2019
Thank you very much.
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Mary F.
Rating: 5 out of 5
following a purchase from 25/10/2019
Superb! Gorgeous - I'm in New Zealand and sending a beautiful gift of flowers to my best friend in Le Bez was so easy and reliable! The flowers were so pretty - she was thrilled.
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Vladimir E.
Rating: 5 out of 5
following a purchase from 20/10/2019
Thank you very much for fresh flowers delivered just in time! Will recommend your service.
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MURIEL A.
Rating: 5 out of 5
following a purchase from 08/10/2019
very good performance
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Lisette G.
Rating: 3 out of 5
following a purchase from 28/09/2019
Flowers a little too open
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jean philippe C.
Rating: 5 out of 5
following a purchase from 26/09/2019
Very good great service
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Christine B.
Rating: 5 out of 5
following a purchase from 24/09/2019
Very beautiful sheaf very satisfied
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ROBERT L.
Rating: 5 out of 5
following a purchase from 24/09/2019
Very, very good, the bouquet delivered is exactly as chosen; thank you and congratulations to you. Robert
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bertrand P.
Rating: 3 out of 5
following a purchase from 19/09/2019
I would have appreciated receiving a photograph of the flowers that were delivered (I indicated that I would not be present at this funeral).
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Response from Des Fleurs comme j’aime
Dear Customer, you should not have hesitated to ask for one, our florist would have been happy to send it to you
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Maguette F.
Rating: 5 out of 5
following a purchase from 12/09/2019
Excellent service
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Anthony P.
Rating: 5 out of 5
following a purchase from 02/09/2019
Tres bien merci.
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Kate A.
Rating: 5 out of 5
following a purchase from 30/08/2019
I am so happy with your great service, and very helpfull.
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emília F.
Rating: 1 out of 5
following a purchase from 23/08/2019
I was not satisfied with the service
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Response from Des Fleurs comme j’aime
Dear Customer, your disappointment comes from the fact that you wanted a delivery in the morning, but you have selected delivery on Saturday afternoon on your order, and then Saturday afternoon you announce in complaint that you wanted a delivery in the morning for 8:00 am, for an order placed the day before at 19h15 ....
Our florist made the delivery according to your order, and moreover we credited you with 12.50€ of delivery fees as a commercial title, our florist having delivered at the end of the afternoon.
We don't think we deserve this note.... hoping to see you soon on our site, sincerely
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Bensoussan L.
Rating: 5 out of 5
following a purchase from 13/08/2019
It was as per the perfect presentation picture...
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