Customer reviews of Des Fleurs comme j’aime

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 939 published reviews

Summary of reviews

The online store excels in delivering beautiful bouquets that closely match the images presented on their website, ensuring customers receive exactly what they expect. Many recipients express their delight with the arrangements, noting that the flowers remain fresh and vibrant for several days post-delivery. The store is praised for its punctual and reliable delivery service, consistently meeting time requests and ensuring that flowers arrive safely at their destinations, even in challenging locations.

Reviews 1, 2, 3 and 5 stars

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VANESSA M.
Rating: 5 out of 5
following a purchase from 13/08/2019
Well sent Thank you
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Eric M.
Rating: 5 out of 5
following a purchase from 13/05/2019
Thank you for the speed and efficiency
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Les D.
Rating: 5 out of 5
following a purchase from 04/08/2019
This was a nice experience.
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Margaret L.
Rating: 5 out of 5
following a purchase from 31/07/2019
What an amazingly fast and efficient service. Order placed about 1.30 in the afternoon and delivered early evening. Beautiful potted garden plant arrangement in memorial of a dear brother. Thank you so much.
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Corinne G.
Rating: 5 out of 5
following a purchase from 20/07/2019
Excellent value for money. Very clear website. Friendly and conscientious staff. To be recommended...
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Catherine A.
Rating: 5 out of 5
following a purchase from 25/07/2019
Very professional service
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fabienne S.
Rating: 5 out of 5
following a purchase from 05/07/2019
Perfect
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Elena V.
Rating: 5 out of 5
following a purchase from 05/07/2019
Thank you for the excellent service
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Barbara J.
Rating: 3 out of 5
following a purchase from 28/06/2019
The website should make it clearer for your staff and florists to understand the difference between the senders / billing details and the details of the recipient of the flowers. I got multiple emails sent to me in Australia then my relative who owns the house had to be contacted and do a followup to check on the progress of the flowers. However, the flowers that eventually got to my sister were beautiful and as pictured on the website so thank you for that.
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Response from Des Fleurs comme j’aime
We are sorry, but you have sent your order to yourself as a recipient (your name and phone number as sender and recipient), our services and our employees who know the difference between sender and recipient, have sent you several emails that remained unanswered for a day and a half .... We were able to complete your order as soon as you replied. Thank you for your compliments on the bouquet.
We are sorry, but you have sent yourself as the recipient your order (your name and phone as sender and recipient), our services and our employees who make the difference between the sender and the recipient, have sent you several mail that remained unanswered for a day and a half .... We were able to fulfill your order as soon as you answered. Thank you for your compliments on the bouquet.
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Michael W.
Rating: 5 out of 5
following a purchase from 25/06/2019
excellent service
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PHILIPPE C.
Rating: 5 out of 5
following a purchase from 26/06/2019
Fast and impeccable service. Very nice sheaf. I recommend
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SUZANNE S.
Rating: 5 out of 5
following a purchase from 25/06/2019
Very fast and well served
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Jan C.
Rating: 5 out of 5
following a purchase from 14/06/2019
What a wonder service you provided, very professional and prompt. My friend in hospital was thrilled to have received the flower, she was in hospital France and all her family and friends were home in New Zealand. She sent a photo and the flowers were beautiful and true to the picture on the web sight. Thank you very much Des-fleurs-comme-j-aime Jan Cox
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Emmanuelle F.
Rating: 5 out of 5
following a purchase from 12/06/2019
Very beautiful
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Ameya H.
Rating: 5 out of 5
following a purchase from 10/06/2019
The flowers were lovely and delivered on time.
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Murillo J.
Rating: 5 out of 5
following a purchase from 01/06/2019
They got the date wrong, but in the end it became an opportunity
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LA B.
Rating: 5 out of 5
following a purchase from 16/05/2019
very good reception, perfect service
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Maria C.
Rating: 3 out of 5
following a purchase from 23/05/2019
A mistake was made about the delivery date, and the surprise was destroyed for the recipients. Also, I paid for a "large" bouquet, which in my mind would include at least two dozen roses, and from the photo I saw, it looked smaller than I would have imagined a "small" bouquet to be. Perhaps in the description of the different sizes of bouquets, reference should be made to the number of roses, so as to avoid disappointments like mine.
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Response from Des Fleurs comme j’aime
Hello,
We are sorry that you were not entirely satisfied, but there was no error in the date, in fact you initially asked for delivery on Friday 31/05 after midday, indicating that you should contact the recipient to find out if he or she wished to receive the flowers on Saturday morning, which is what our florist did by arranging with the recipient.
As far as the number of flowers in a bouquet is concerned, as all the online flower sales sites state, it is impossible to give a number of flowers in relation to the size of the bouquet, firstly because the price of flowers varies every day depending on the market, and secondly, with the same number of flowers, depending on the craftsman who assembles the bouquet, the final visual may be totally different in terms of volume depending on the way he works.
We hope to see you soon on our site. Sincerely
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evelyne N.
Rating: 5 out of 5
following a purchase from 25/05/2019
MY MOTHER WAS DELIGHTED THANK YOU VERY MUCH
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Charline L.
Rating: 3 out of 5
following a purchase from 25/05/2019
For more than 40€ I thought I'd see a bouquet not 5 flowers fighting a duel
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Response from Des Fleurs comme j’aime
Dear customer, we are sorry that you were not satisfied with the service of our florist but none of them delivered 5 flowers for the value of 32.00 euros of the bouquet you ordered for Mother's Day. You could have contacted us with a complaint and a photo of the bouquet if you felt it did not match our offer. We remain at your entire disposal
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damien P.
Rating: 5 out of 5
following a purchase from 25/05/2019
Excellent follow-up by phone. Beautiful bouquet of flowers as shown in the photo.
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Kelly V.
Rating: 5 out of 5
following a purchase from 23/05/2019
A very happy Mom who received a beautiful bouquet for Mother's Day!
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GERARD G.
Rating: 5 out of 5
following a purchase from 21/05/2019
The man I spoke to on the phone several times was perfect. Helpful, patient, sympathetic and with good advice. Very reliable.
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Carina D.
Rating: 5 out of 5
following a purchase from 17/05/2019
??
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Elise B.
Rating: 5 out of 5
following a purchase from 15/05/2019
Efficient service, beautiful flowers.
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Marc T.
Rating: 5 out of 5
following a purchase from 13/05/2019
Apparently, the flowers have arrived at the site for the ceremony in question. Good!
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Linda W.
Rating: 5 out of 5
following a purchase from 08/05/2019
Very pleased with the bouquet I sent from Holland to South France. Local fleurist did a great job.
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Jessica O.
Rating: 5 out of 5
following a purchase from 03/05/2019
The person was delighted. It's great that the delivery is made to places that are a bit remote.
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Dominique C.
Rating: 5 out of 5
following a purchase from 24/04/2019
Very good service, smooth delivery
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Mike F.
Rating: 2 out of 5
following a purchase from 22/04/2019
Flowers were not delivered on time. Flowers were not at all like the picture....!!!!
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Response from Des Fleurs comme j’aime
The bouquet was presented at the date envisaged is the 24/04 in the morning, in the absence of the recipient unreachable on the telephone which was indicated to us, a notice of passage was left and you were informed by email. The bouquet was delivered in the afternoon. Unfortunately, we cannot deliver if the recipient is absent and does not answer the phone.
The bouquet was presented on the scheduled date is 24/04 in the morning, in the absence of the unreachable recipient on the phone that was shown to us, a notice was passed and you were infomed by mail. The bouquet was released in the afternoon. Unfortunately, we can not deliver if the recipient is absent and does not answer the phone. cordially
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Jacques C.
Rating: 5 out of 5
following a purchase from 22/04/2019
Kindness and professionalism
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Negin H.
Rating: 5 out of 5
following a purchase from 20/04/2019
I was very happy with the service and the flowers are very beautiful
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colette B.
Rating: 5 out of 5
following a purchase from 15/04/2019
Good for the quality services
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Clemence P.
Rating: 5 out of 5
following a purchase from 17/04/2019
Serious and fast service very friendly telephone staff
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Catherine B.
Rating: 5 out of 5
following a purchase from 14/04/2019
Correct delivery date. Nothing to report.
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LE C.
Rating: 5 out of 5
following a purchase from 26/03/2019
Very good telephone contact. Great availability of my interlocutor. Delivery on time. Nothing to complain about. Please continue!
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Roya V.
Rating: 5 out of 5
following a purchase from 27/03/2019
I called from Paris and didn't know where the delivery would be, but the order was sent on time, with the help of a consultant on the phone for some delivery details. The basket I received was very pleasing.
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Anastasia Z.
Rating: 5 out of 5
following a purchase from 17/03/2019
perfect
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Fabrice I.
Rating: 5 out of 5
following a purchase from 14/02/2019
Despite the distance and the delay between the order and the delivery, the timing was perfect. Thank you for your professionalism.
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Séphora D.
Rating: 5 out of 5
following a purchase from 21/02/2019
perfect
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