Des Fleurs comme j'aime consistently delivers on-time, providing well-arranged bouquets that align with customer expectations and images on the site. Customers highlight reliable delivery, smooth ordering from abroad or remote locations, and courteous, professional service that includes timely communication and thoughtful touches like handwritten messages and delivery photos. The bouquets are described as beautiful, with lasting freshness and accurate adaptation to requested flower choices, creating delighted recipients and repeat purchases. Overall, the store is praised for its reliability, quality flowers, and responsive, customer-focused approach.
Flowers were never delivered. I had to ask the person who was suppose to receive them, if they had arrived and was disappointed to find that they hadn't been delivered. I contacted Des Fleurs who said that they florist had "forgotten" to deliver them as they had been so busy with mothers' day orders! Very disappointing but they arranged for them to be delivered the following day. However, this was not my mother in laws birthday and were a day late. Not sure if I'll use this service again...
Response from Des Fleurs comme j’aime
we are sorry, but indeed whatever the place, there are unfortunately little hiccups during flower festivals. We try to do our best to satisfy you. Best regards
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Sylvie D.
Rating: 1 out of 5
The flower cushion I ordered for a funeral was not delivered by the florist: I saw it because I was there, but the flowers were noted as delivered on the site... I therefore made a claim and was reimbursed. But if I had not been presented, I would have believed that the flowers had been delivered and would not have made a claim or been reimbursed!
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Response from Des Fleurs comme j’aime
Hello, we are sorry for the error of our florist (he omitted the delivery and validated the delivery by inattention). We would have had the verification at the time of the invoicing this one would have seen well that it had not treated the order by error, and if you had not been on the spot you would not have received the thanks of the Family what would have also allowed us to detect this problem. Sorry again about this dispute. The Customer Service
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Jane M.
Rating: 1 out of 5
I ordered in the ring for an afternoon delivery. Did not happen. Was delivered the next morning. That aside, the bouquet delivered was not the bouquet I ordered. Not the same flowers, not the same colors. I ordered the Mother’s Day bouquet—received a bouquet with a mix of flowers I would never ever send.
Response from Des Fleurs comme j’aime
You ordered on 5/7 at 9:33 am by validating the choice of delivery on Tuesday 6/07 morning, the delivery date which has been respected. This bouquet is composed of lysianthus and roses, please send us the photo of the bouquet so that our services can check its conformity, we have not received any complaint from you and remain at your entire disposal. Best regards
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Dawn G.
Rating: 5 out of 5
following a purchase from 01/07/2021
I placed my order from Fiji to be delivered to a dear friend in France and this shop was excellent! They were quick to get in touch with me to confirm my order and my friend received her flowers the next day! Great service and super efficient! I definitely recommend.
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Marny R.
Rating: 4 out of 5
following a purchase from 23/06/2021
My original request was all done to my satisfaction. The following receipt from you was all in French and I could not read it. The receiver of the flowers sent me a picture of the bouquet and it looked very nice.
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Sophie S.
Rating: 5 out of 5
following a purchase from 25/06/2021
everything ok, as we wanted, flowers delivery, ease of order
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Angélique M.
Rating: 5 out of 5
following a purchase from 24/06/2021
Beautiful flowers, delivered as expected
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Jonathan G.
Rating: 5 out of 5
following a purchase from 25/06/2021
Thank you. :)
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Guylain G.
Rating: 5 out of 5
following a purchase from 22/06/2021
NO WORRIES SCHEDULE RESPECTED NOTHING TO SAY
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Patrick D.
Rating: 5 out of 5
following a purchase from 17/06/2021
super practical and user-friendly
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Veronique R.
Rating: 5 out of 5
following a purchase from 16/06/2021
Excellent service and the flowers are beautiful (and long lasting). Thank you so much!
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Josy-Anne L.
Rating: 5 out of 5
following a purchase from 16/06/2021
The bouquet with fresh flowers Super Thank you
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Valerie L.
Rating: 5 out of 5
following a purchase from 09/06/2021
The flowers received are exactly as shown in the photo. CLEAR
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Mathtieu D.
Rating: 5 out of 5
following a purchase from 16/06/2021
The flowers arrived on time, perfect delivery. I would recommend this florist. He asked the right questions, which you may not think of in certain circumstances. Thank you
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Brigitte G.
Rating: 4 out of 5
following a purchase from 13/06/2021
The sheaf ordered was delivered on the date indicated and seemed to be in conformity with the order (photo). The website is not very efficient and does not respond to requests to change the password. The after-sales service by telephone is however very reactive and efficient.
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Colleen K.
Rating: 5 out of 5
following a purchase from 11/06/2021
The flowers arrived on time and were beautiful!
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Karine L.
Rating: 2 out of 5
The flowers were delivered half a day late but above all did not correspond at all to the bouquet chosen on the internet and the family of the deceased saw a bouquet arrive with red roses while the initial one was in pastel pinks and whites. First and last time I will order on this site, the only positive point is that they respond to emails, it is not a ghost company.
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Response from Des Fleurs comme j’aime
We are sorry, but as we confirmed to you, your composition was delivered on the requested date, albeit 35 minutes late because it was delivered at 1:35 pm (instead of before 1:00 pm, as requested in the morning) and given to the person in charge of the funeral home. As for the roses you mentioned, you made the claim after several days without being able to provide a photo that would have allowed us to process your claim. However, we have made a friendly gesture in your favour by reimbursing you the delivery costs.
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Kevin R.
Rating: 5 out of 5
following a purchase from 08/06/2021
Excellent service. Beutiful Flowers
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Janine B.
Rating: 5 out of 5
following a purchase from 10/06/2021
Tres bien
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Clémentine S.
Rating: 5 out of 5
following a purchase from 08/06/2021
A very nice team, attentive and responsive. The flowers were beautiful. I would definitely recommend.
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Cse E.
Rating: 4 out of 5
following a purchase from 07/06/2021
Commande super easy.
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José U.
Rating: 5 out of 5
following a purchase from 07/06/2021
Merci😊😊
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Corinne L.
Rating: 5 out of 5
following a purchase from 04/06/2021
The bouquet corresponds to the choice made, pretty flowers delivery made according to the dispo of the recipient, it was top
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Tommasina K.
Rating: 5 out of 5
following a purchase from 02/06/2021
Excellent service
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Nicolas S.
Rating: 5 out of 5
following a purchase from 29/05/2021
The person for whom the flowers were intended was delighted! The bouquet corresponded to the one ordered. I was very pleased with the quality of the bouquet and the service. It was a pleasure to receive it.
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Philippe Serge P.
Rating: 5 out of 5
following a purchase from 25/05/2021
Thank you very much for the great service.
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Nichan And Kathleen A.
Rating: 5 out of 5
following a purchase from 31/05/2021
Beautiful flower arrangements, that look even better than pictured. Delivery was on time too. The website was easy to navigate for international delivery. I will definitely use this company again!
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Anne F.
Rating: 5 out of 5
following a purchase from 28/05/2021
The bouquet of flowers is super beautiful, my mom was delighted by the explosion of shimmering colors of the bouquet tutti frutti . The flowers were delivered on time and early, which was a great surprise for my mother on Mother's Day. I was very pleased with the quality of the flowers and the service. I was very pleased with the quality of the flowers and the quality of the service. Flowers that I love: only happiness!
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René H.
Rating: 5 out of 5
following a purchase from 29/05/2021
Good 5 stars ⭐️
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Laurent B.
Rating: 4 out of 5
following a purchase from 29/05/2021
Good quality
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Verger D.
Rating: 5 out of 5
following a purchase from 29/05/2021
Excellent service and quality.
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Elodie V.
Rating: 5 out of 5
following a purchase from 19/05/2021
Very professional
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Emmanuelle G.
Rating: 5 out of 5
following a purchase from 26/05/2021
Very nice performance. A beautiful bouquet.
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Sabrina P.
Rating: 5 out of 5
following a purchase from 29/05/2021
I placed my order late on Saturday night and had my doubts that the flowers would be delivered the next day as promised on the website (flowers for my grandmother's 95th birthday, coinciding with Mother's Day!). What joy on my part and my grandmother's part when the beautiful bouquet was delivered on Sunday afternoon. Just in time for her birthday AND Mother's Day! Thank you, thank you, thank you! Wonderful service and great bouquet!
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Marie-Louise D.
Rating: 5 out of 5
following a purchase from 18/05/2021
Hello, I am very satisfied with my order! As well as the delivery confirmation with photo! ( cemetery). Large choice of plants and flowers. I recommend it!
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André Bernard C.
Rating: 2 out of 5
following a purchase from 25/05/2021
We were satisfied. Greetings Chesnoy
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Dominique D.
Rating: 5 out of 5
following a purchase from 23/05/2021
Delivered on time and with the chosen quality
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Joëlle M.
Rating: 5 out of 5
following a purchase from 17/05/2021
Nice flowers delivered on time
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Jacqueline B.
Rating: 5 out of 5
following a purchase from 21/05/2021
super
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Maria A.
Rating: 5 out of 5
following a purchase from 20/05/2021
Beautiful flowers delivered very promptly.
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