Customer reviews of Des Fleurs comme j’aime

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 939 published reviews
5 746 79% 4 89 9% 3 47 5% 2 26 3% 1 31 3%

Summary of reviews

The online store excels in delivering beautiful bouquets that closely match the images presented on their website, ensuring customers receive exactly what they expect. Many recipients express their delight with the arrangements, noting that the flowers remain fresh and vibrant for several days post-delivery. The store is praised for its punctual and reliable delivery service, consistently meeting time requests and ensuring that flowers arrive safely at their destinations, even in challenging locations.

Reviews 1, 3 and 4 stars

Reset filters
J
Jeannine S.
Rating: 4 out of 5
following a purchase from 21/07/2022
very happy, except for the text on the ribbon which was not quite what I had written
Translated reviews
P
PASCALE T.
Rating: 1 out of 5
following a purchase from 01/07/2022
Hello I didn't get any pictures of the presentation so I can't give my opinion
Translated reviews
Response from Des Fleurs comme j’aime
Hello, We are sorry that our florist did not send you the picture

with our apologies

the customer service
G
Gerard B.
Rating: 4 out of 5
following a purchase from 30/06/2022
The recipient was delighted with the bouquet.
E
Elisabeth G.
Rating: 4 out of 5
following a purchase from 08/06/2022
Convenient since I could have the desired day and time delivered from abroad (Morocco) Varied choice at all prices.
Translated reviews
R
Robert B.
Rating: 3 out of 5
following a purchase from 04/06/2022
Disappointed a little by this experience. Ordered the day before for a delivery before noon, but delivered after, and especially the fact of not having the possibility to reach the florist, because it is necessary to call the central on Grasse......... closed on Sunday. Unacceptable.
Translated reviews
Response from Des Fleurs comme j’aime
We are sorry, but our conditions provide for morning delivery between 9:00 am and 1:00 pm. With our apologies for your dissatisfaction
N
Nioara A.
Rating: 4 out of 5
following a purchase from 28/05/2022
Great service, prompt delivery and flowers looked like on the picture!
X
Xavier L.
Rating: 4 out of 5
following a purchase from 23/05/2022
Very nice bouquet
Translated reviews
I
Ivana V.
Rating: 4 out of 5
following a purchase from 11/05/2022
I ordered 2 bouquets from you. Completely satisfied. Thank you
Translated reviews
G
GILBERT F.
Rating: 4 out of 5
following a purchase from 28/04/2022
Everything arrived on time. However, I would have liked to have seen the size of the sheaf ordered. Because I was surprised by the small size of the composition, which I thought more voluminous.
Translated reviews
A
Alain S.
Rating: 3 out of 5
following a purchase from 31/03/2022
No option to choose the type of flower. The person we spoke to on the phone was just friendly
Translated reviews
Response from Des Fleurs comme j’aime
hello, we are very surprised by your opinion concerning the friendliness of our staff, however you will not find any site that offers you to choose the flowers, sorry.
T
Terry W.
Rating: 4 out of 5
following a purchase from 29/03/2022
Flowers were delivered on time and beautiful. Thank you
H
HICHAM M.
Rating: 1 out of 5
following a purchase from 09/03/2022
Very bad experience
Response from Des Fleurs comme j’aime
hello we are sorry but no florist could deliver the requested commnune, the impossible no one is held, we regret that. Your order has been refunded.
Y
YVES B.
Rating: 4 out of 5
following a purchase from 14/03/2022
Satisfied. Nice composition. But the sheaf seemed shorter than the 60 cm announced by tel.
Translated reviews
K
Kate P.
Rating: 3 out of 5
following a purchase from 09/02/2022
A nice bouquet but it did not arrive as requested in the morning.
I
Isabelle M.
Rating: 3 out of 5
following a purchase from 04/02/2022
Too bad I didn't receive a picture of the composition as I had requested when I ordered
Translated reviews
Response from Des Fleurs comme j’aime
We are sorry that our florist forgot to send it to you with our apologies
J
jocelyne J.
Rating: 4 out of 5
following a purchase from 23/01/2022
On-time delivery
Translated reviews
L
Louise T.
Rating: 4 out of 5
following a purchase from 20/01/2022
The ordering process was very easy and the flowers were beautiful. Thank you.
G
Guy D.
Rating: 1 out of 5
following a purchase from 22/12/2021
Very disappointed, I had a Christmas star plant delivered, this plant was small and after 2 days the leaves started to fall off, whereas this plant usually lasts a long time, I am really disgusted because it was for my mother as a gift.
Translated reviews
Response from Des Fleurs comme j’aime
Hello, we are surprised by your message because you did not send us a complaint, we are nevertheless opening a file and will contact you to settle this dispute, cordially
A
Agatha Q.
Rating: 4 out of 5
following a purchase from 07/12/2021
The recipient said they were lovely
M
Monique T.
Rating: 1 out of 5
following a purchase from 23/11/2021
The first cushion ordered "for our mother" was not up to the price paid. The florist seems to have had a problem with the stock of flowers. Are very disappointed. Will not use you again
Translated reviews
Response from Des Fleurs comme j’aime
we are sorry if you were disappointed by the 2nd part, you should have sent us a claim with photo so that we can open a claim file, We remain at your entire disposal
H
Hélène R.
Rating: 1 out of 5
following a purchase from 22/11/2021
Regret to have no confirmation of delivery, no photo or return.
Translated reviews
Response from Des Fleurs comme j’aime
We are sorry that our florist forgot to send you the delivery confirmation and the photo that was requested, with our apologies
P
Pascale L.
Rating: 3 out of 5
following a purchase from 21/11/2021
Bouquet white pink ordered....finally white pink but bcp of nuance of pink thus bouquet not bicolore what was the effect sought Announced 7d/7 but finally not possible Monday because no florist available in the corner of delivery ... I put 3/5 because good service of wine which refunded me the expenses of delivery in compensation
Translated reviews
Response from Des Fleurs comme j’aime
We are sorry but indeed no florist could ensure the delivery on this sector on Monday

with all our apologies
M
Michel C.
Rating: 3 out of 5
following a purchase from 17/11/2021
Little info on delivery
Translated reviews
A
Aveline W.
Rating: 4 out of 5
following a purchase from 13/11/2021
Very serious and this struggles to get the flower or plant ordered, worthy of professionalism thank you
Translated reviews
A
Anne Marie B.
Rating: 4 out of 5
following a purchase from 09/11/2021
The date and time were respected.
Translated reviews
J
JOSETTE D.
Rating: 3 out of 5
following a purchase from 04/11/2021
Disappointed not to have had photos of the flowers delivered as announced
Translated reviews
Response from Des Fleurs comme j’aime
Hello, we had asked our florist to send you the photo, we are sorry he did not.
J
Jonathan C.
Rating: 3 out of 5
following a purchase from 05/11/2021
The package was received in time but unfortunately it was not the one I ordered
Translated reviews
B
Brigitte B.
Rating: 3 out of 5
following a purchase from 03/11/2021
Mourning cushion delivered differs a little from the one ordered, bcp less colorful (green flowers instead of orange carnations)
Translated reviews
L
Laure L.
Rating: 1 out of 5
following a purchase from 19/10/2021
Very disappointed, the florist made a mistake in the delivery date, so the surprise was missed Bravo I do not recommend this site
Translated reviews
Response from Des Fleurs comme j’aime
Hello, our florist did indeed deliver on the Sunday before the requested date, we are sorry, but we have re-delivered the bouquet on the correct date, with apologies again.
H
Huguette C.
Rating: 3 out of 5
following a purchase from 28/10/2021
It is difficult to know if the plant deposited corresponds to the one on the site. In return, a photo on the grave would be welcome. Sincerely.
Translated reviews
Response from Des Fleurs comme j’aime
Hello, your order has been delivered, you could ask for a photo of the delivery, our florist would have sent it to you.
A
Anne D.
Rating: 4 out of 5
following a purchase from 25/10/2021
Correct.
Translated reviews
L
LIONEL G.
Rating: 4 out of 5
following a purchase from 19/10/2021
Perfect service, thank you! A small error on the ribbon on which the line return was not taken into account. Perhaps we should be more educational in helping to make the ribbon.
Translated reviews
G
GIL F.
Rating: 4 out of 5
following a purchase from 27/09/2021
Beautiful bouquet delivered as expected.
Translated reviews
V
Véronique et Cathy B.
Rating: 4 out of 5
following a purchase from 19/09/2021
Very nice bouquet. Delivered on time.
Translated reviews
R
raymonde C.
Rating: 3 out of 5
I sent this bouquet to my mom but I didn't see it. A picture with the invoice would be nice because we usually send flowers to others.
Translated reviews
Response from Des Fleurs comme j’aime
Hello, sorry, next time make the request with your order, we will be happy to send it to you cordially
M
Magali G.
Rating: 4 out of 5
following a purchase from 01/09/2021
When I sent myself a picture of the bouquet that was going to be delivered, I noticed that the flowers were not all identical to the picture that is there when you choose on the internet. It was beautiful but there were no lilies, which is what made me choose this one
Translated reviews
C
Clotilde F.
Rating: 3 out of 5
following a purchase from 31/08/2021
The bouquet was what I expected but it was delivered in the afternoon and not in the morning as promised.
Translated reviews
J
Jeneene M.
Rating: 4 out of 5
following a purchase from 28/08/2021
Very happy with the ordering process & prompt delivery!
R
Raul B.
Rating: 4 out of 5
following a purchase from 22/08/2021
Good Service. A bit confusing about delivery time but it worked and the flowers were excellent
V
Véronique G.
Rating: 1 out of 5
Bouquet not in accordance with the photos
Translated reviews
Response from Des Fleurs comme j’aime
Hello, we are sorry if you have encountered a problem with the delivery of our florist, thank you to send us the photo of the bouquet to open a complaint, very cordially the customer service
We use cookies for audience measurement and improving user experience.