Customer reviews of Des Fleurs comme j’aime

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 939 published reviews
5 746 79% 4 89 9% 3 47 5% 2 26 3% 1 31 3%

Summary of reviews

The online store excels in delivering beautiful bouquets that closely match the images presented on their website, ensuring customers receive exactly what they expect. Many recipients express their delight with the arrangements, noting that the flowers remain fresh and vibrant for several days post-delivery. The store is praised for its punctual and reliable delivery service, consistently meeting time requests and ensuring that flowers arrive safely at their destinations, even in challenging locations.

Reviews 1 and 4 stars

Reset filters
S
Sylvie D.
Rating: 4 out of 5
following a purchase from 20/12/2020
Delivery on time. Very large bouquet. The colour was not quite what I ordered. The person who received it was very pleased.
Translated reviews
M
muriel M.
Rating: 1 out of 5
I never found out if my package was delivered for this cremation. Which I don't find very serious.
Translated reviews
Response from Des Fleurs comme j’aime
Hello

Your order, as stated in its status on the site, has been delivered. You just have to connect to your account to check it.
We remain at your entire disposal, cordially
A
Arlette S.
Rating: 4 out of 5
following a purchase from 08/12/2020
I would have liked a delivery notice. The recipient didn't thank me late enough.
Translated reviews
L
Laurence D.
Rating: 4 out of 5
following a purchase from 09/12/2020
The website is very easy to use and the telephone help service works very well.
Translated reviews
S
Sabine L.
Rating: 4 out of 5
following a purchase from 30/11/2020
Unless I'm mistaken, from the picture of the bouquet it looked small to me ...
Translated reviews
C
Catherine D.
Rating: 4 out of 5
following a purchase from 01/12/2020
Suggestion: A photo, sent by email or Mms, before delivery, would be welcome. It is always important to visualize what has really been done, especially in the case of a bereavement. Thank you.
Translated reviews
V
VIVIANE Z.
Rating: 4 out of 5
following a purchase from 29/11/2020
Very nice bouquet and ribbon I did not get my confirmation photo of the bouquet
Translated reviews
R
Rodney E.
Rating: 1 out of 5
following a purchase from 09/11/2020
The flowers were not well presented and it lack some colors. It was not worth the price paid for.
Translated reviews
J
jean N.
Rating: 4 out of 5
following a purchase from 04/11/2020
I would like to thank you for the excellent service and the excellent quality of your products. It would be nice to receive a photo.
Translated reviews
M
Marie Reine P.
Rating: 4 out of 5
following a purchase from 23/10/2020
Delivery arrived just in time for the funeral and beautiful composition
Translated reviews
C
Catherine P.
Rating: 4 out of 5
following a purchase from 22/09/2020
Lack of clarity in relation to the recipient. For 1 funeral the route should be reviewed and clarified
Translated reviews
E
Elisabeth D.
Rating: 1 out of 5
total disappointment i was not notified of the delivery and i have a big doubt about the delivery to the church in ramatuelle
Translated reviews
Response from Des Fleurs comme j’aime
Dear customer, your flowers have been delivered on time, your order has been validated and delivered on the site. We only contact you in case of delivery problems. It is a pity to make these statements while we have a confirmation email and sent you the day after the delivery, certainly, the photo of your order. Sincerely
L
laurence C.
Rating: 4 out of 5
following a purchase from 31/08/2020
perfectly
Translated reviews
M
Murielle L.
Rating: 4 out of 5
following a purchase from 16/08/2020
My order was delivered on the day I placed it. It was a very good and professional bouquet and my friend was happy with the gift.
Translated reviews
A
Alice C.
Rating: 4 out of 5
following a purchase from 27/07/2020
Well
Translated reviews
C
Catherine D.
Rating: 4 out of 5
following a purchase from 21/07/2020
Very good
Translated reviews
F
FRANCOISE T.
Rating: 4 out of 5
following a purchase from 07/07/2020
Everything was perfect, the only downside was that I found the delivery charges a little expensive; apart from that, there is nothing to complain about.
Translated reviews
G
Gilbert S.
Rating: 1 out of 5
following a purchase from 01/07/2020
Very disappointed with this delivery. The bouquet does not match the image of the order at all. It looks like a cheap gift that we wanted to give.
Translated reviews
Response from Des Fleurs comme j’aime
Dear customer, you ordered a composition in a basket, indeed our florist did not respect the colors of the flowers of the composition presented, we treated immediately your complaint and we refunded you 50% of your order.
P
Penny M.
Rating: 4 out of 5
following a purchase from 25/06/2020
Slight confusion over the delivery date but it all worked out in the end and the recipient was happy. Thank you.
Translated reviews
M
marie pascale C.
Rating: 4 out of 5
following a purchase from 18/06/2020
As requested and delivered on time
Translated reviews
H
HUMBERDOT F.
Rating: 1 out of 5
following a purchase from 06/06/2020
Hi, we wanted to make a delivery but the person was not on site, we warned a little late because we did not know .... so impossible to cancel. We would have thought of a notice of passage anyway or the flowers at the door a neighbor could have taken them .... but nothing at all really pity .... so disappointed 41e lost
Translated reviews
Response from Des Fleurs comme j’aime
Dear Customer, our terms of sale state that you must ensure that the recipient is present, which was not the case. Nevertheless, our florist had the son of the family on the day of delivery and agreed with him to make a new bouquet and deliver it on 24/06, when his parents returned. You cannot therefore say that you have lost 41.00€, our florist having done the work twice to satisfy you, although he was not obliged to do so. We therefore regret your note. Sincerely, the customer service.
C
Christiane D.
Rating: 4 out of 5
following a purchase from 05/06/2020
The bouquet ordered was very much appreciated by the recipient. So I am satisfied
Translated reviews
A
Annick G.
Rating: 4 out of 5
following a purchase from 01/06/2020
Fast and efficient service; beautiful bouquet delivered.
Translated reviews
M
Muriel C.
Rating: 4 out of 5
following a purchase from 25/05/2020
Delivery conforms, I recommend
Translated reviews
R
Raymonde L.
Rating: 4 out of 5
following a purchase from 29/04/2020
The delivery was equal to the order.
Translated reviews
M
Marion R.
Rating: 4 out of 5
following a purchase from 25/04/2020
Very good
Translated reviews
F
Flore H.
Rating: 4 out of 5
following a purchase from 21/04/2020
The flowers were delivered as expected and were beautiful according to my Family
Translated reviews
S
Soraya D.
Rating: 4 out of 5
following a purchase from 02/02/2020
Top
Translated reviews
S
Sylvie C.
Rating: 4 out of 5
following a purchase from 29/11/2019
I haven't heard back from the family yet. Difficult to evaluate. Good phone contact
Translated reviews
L
Lydia M.
Rating: 4 out of 5
following a purchase from 14/11/2019
Flowers received at a given time and place
Translated reviews
S
Suzanne L.
Rating: 4 out of 5
following a purchase from 31/10/2019
good but delivery a little early for 80 year olds
Translated reviews
E
emília F.
Rating: 1 out of 5
following a purchase from 23/08/2019
I was not satisfied with the service
Translated reviews
Response from Des Fleurs comme j’aime
Dear Customer, your disappointment comes from the fact that you wanted a delivery in the morning, but you have selected delivery on Saturday afternoon on your order, and then Saturday afternoon you announce in complaint that you wanted a delivery in the morning for 8:00 am, for an order placed the day before at 19h15 ....
Our florist made the delivery according to your order, and moreover we credited you with 12.50€ of delivery fees as a commercial title, our florist having delivered at the end of the afternoon.
We don't think we deserve this note.... hoping to see you soon on our site, sincerely
G
Gisele L.
Rating: 4 out of 5
following a purchase from 17/07/2019
The order was perfect, the bouquet was not what I ordered, I was a little disappointed because some roses were missing
Translated reviews
Response from Des Fleurs comme j’aime
We are sorry that you were disappointed, but there was no lack of roses in your bouquet, in fact you chose the "cute" version which is smaller than the "classic" version which corresponds to the photo as indicated on the site. Sincerely
S
Stéphanie L.
Rating: 4 out of 5
following a purchase from 24/05/2019
Conforms to the order
Translated reviews
D
Didier L.
Rating: 4 out of 5
following a purchase from 21/05/2019
classic flower sales site.
Translated reviews
C
CORINNE J.
Rating: 4 out of 5
following a purchase from 25/05/2019
Efficient. Friendly. Punctual.
Translated reviews
S
Suzanne B.
Rating: 4 out of 5
following a purchase from 19/05/2019
Jolie Fleurs, thank you
Translated reviews
C
Cyrille D.
Rating: 4 out of 5
following a purchase from 08/05/2019
Respectable deadlines and serious knowledge
Translated reviews
D
Danielle V.
Rating: 4 out of 5
following a purchase from 18/04/2019
****
Translated reviews
F
Françoise C.
Rating: 4 out of 5
following a purchase from 30/03/2019
It would be interesting to know the number of flowers in the bouquet we order.
Translated reviews
Response from Des Fleurs comme j’aime
We would like to be able to operate like this, but like all florists, we are unable to do so because the price of flowers varies every day according to the prices, supply and demand, and so the price of flowers is constantly changing.
We use cookies for audience measurement and improving user experience.