The online store excels in delivering beautiful bouquets that closely match the images presented on their website, ensuring customers receive exactly what they expect. Many recipients express their delight with the arrangements, noting that the flowers remain fresh and vibrant for several days post-delivery. The store is praised for its punctual and reliable delivery service, consistently meeting time requests and ensuring that flowers arrive safely at their destinations, even in challenging locations.
The choice of colors for a wreath not respected as well as the day of delivery. Why ask the customer since the florist does not respect anything. Too bad
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Response from Des Fleurs comme j’aime
hello, we are sorry for your dissatisfaction but we are surprised because you did not complain to our services about the colors of the flowers, for what concenre the date of delivery your order was delivered on Monday evening at the request of the PF instead of Tuesday morning that you had asked. We remain at your disposal
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Gerard B.
Rating: 4 out of 5
following a purchase from 30/06/2022
The recipient was delighted with the bouquet.
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Elisabeth G.
Rating: 4 out of 5
following a purchase from 08/06/2022
Convenient since I could have the desired day and time delivered from abroad (Morocco) Varied choice at all prices.
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Paul L.
Rating: 2 out of 5
following a purchase from 03/06/2022
I was disappointed because I ordered a large bouquet, but the one that was delivered by the florist was much smaller. It did not correspond to what is advertised on your website.
Response from Des Fleurs comme j’aime
We are sorry for your dissatisfaction, send us a complaint by email with the photo of the bouquet delivered, we will open a complaint file and get back to you quickly, cordially
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Robert B.
Rating: 3 out of 5
following a purchase from 04/06/2022
Disappointed a little by this experience. Ordered the day before for a delivery before noon, but delivered after, and especially the fact of not having the possibility to reach the florist, because it is necessary to call the central on Grasse......... closed on Sunday. Unacceptable.
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Response from Des Fleurs comme j’aime
We are sorry, but our conditions provide for morning delivery between 9:00 am and 1:00 pm. With our apologies for your dissatisfaction
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Nioara A.
Rating: 4 out of 5
following a purchase from 28/05/2022
Great service, prompt delivery and flowers looked like on the picture!
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Xavier L.
Rating: 4 out of 5
following a purchase from 23/05/2022
Very nice bouquet
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Ivana V.
Rating: 4 out of 5
following a purchase from 11/05/2022
I ordered 2 bouquets from you. Completely satisfied. Thank you
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GILBERT F.
Rating: 4 out of 5
following a purchase from 28/04/2022
Everything arrived on time. However, I would have liked to have seen the size of the sheaf ordered. Because I was surprised by the small size of the composition, which I thought more voluminous.
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Alain S.
Rating: 3 out of 5
following a purchase from 31/03/2022
No option to choose the type of flower. The person we spoke to on the phone was just friendly
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Response from Des Fleurs comme j’aime
hello, we are very surprised by your opinion concerning the friendliness of our staff, however you will not find any site that offers you to choose the flowers, sorry.
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Terry W.
Rating: 4 out of 5
following a purchase from 29/03/2022
Flowers were delivered on time and beautiful. Thank you
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YVES B.
Rating: 4 out of 5
following a purchase from 14/03/2022
Satisfied. Nice composition. But the sheaf seemed shorter than the 60 cm announced by tel.
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ALAIN C.
Rating: 2 out of 5
following a purchase from 13/02/2022
The flowers ordered were a bouquet of red flowers. The bouquet delivered did not match the presentation photo. I will not order again
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Response from Des Fleurs comme j’aime
Hello, thank you for sending us your complaint with the photo of the bouquet so that we can open a complaint file. However, the bouquet cannot resemble the photo because you have chosen the "florist's bouquet" as indicated, you trust the florist to make a bouquet in shades of red.
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Kate P.
Rating: 3 out of 5
following a purchase from 09/02/2022
A nice bouquet but it did not arrive as requested in the morning.
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Isabelle M.
Rating: 3 out of 5
following a purchase from 04/02/2022
Too bad I didn't receive a picture of the composition as I had requested when I ordered
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Response from Des Fleurs comme j’aime
We are sorry that our florist forgot to send it to you with our apologies
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jocelyne J.
Rating: 4 out of 5
following a purchase from 23/01/2022
On-time delivery
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Louise T.
Rating: 4 out of 5
following a purchase from 20/01/2022
The ordering process was very easy and the flowers were beautiful. Thank you.
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Dominique M.
Rating: 2 out of 5
following a purchase from 04/01/2022
Unfortunately, the bouquet does not match the photo.
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Response from Des Fleurs comme j’aime
Hello, We are sorry if our florist made a mistake, please send us the photo to open a complaint file, with our apologies, the customer service
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Agatha Q.
Rating: 4 out of 5
following a purchase from 07/12/2021
The recipient said they were lovely
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Pascale L.
Rating: 3 out of 5
following a purchase from 21/11/2021
Bouquet white pink ordered....finally white pink but bcp of nuance of pink thus bouquet not bicolore what was the effect sought Announced 7d/7 but finally not possible Monday because no florist available in the corner of delivery ... I put 3/5 because good service of wine which refunded me the expenses of delivery in compensation
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Response from Des Fleurs comme j’aime
We are sorry but indeed no florist could ensure the delivery on this sector on Monday
with all our apologies
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Michel C.
Rating: 3 out of 5
following a purchase from 17/11/2021
Little info on delivery
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Aveline W.
Rating: 4 out of 5
following a purchase from 13/11/2021
Very serious and this struggles to get the flower or plant ordered, worthy of professionalism thank you
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Anne Marie B.
Rating: 4 out of 5
following a purchase from 09/11/2021
The date and time were respected.
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JOSETTE D.
Rating: 3 out of 5
following a purchase from 04/11/2021
Disappointed not to have had photos of the flowers delivered as announced
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Response from Des Fleurs comme j’aime
Hello, we had asked our florist to send you the photo, we are sorry he did not.
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Jonathan C.
Rating: 3 out of 5
following a purchase from 05/11/2021
The package was received in time but unfortunately it was not the one I ordered
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Brigitte B.
Rating: 3 out of 5
following a purchase from 03/11/2021
Mourning cushion delivered differs a little from the one ordered, bcp less colorful (green flowers instead of orange carnations)
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Huguette C.
Rating: 3 out of 5
following a purchase from 28/10/2021
It is difficult to know if the plant deposited corresponds to the one on the site. In return, a photo on the grave would be welcome. Sincerely.
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Response from Des Fleurs comme j’aime
Hello, your order has been delivered, you could ask for a photo of the delivery, our florist would have sent it to you.
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Anne D.
Rating: 4 out of 5
following a purchase from 25/10/2021
Correct.
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LIONEL G.
Rating: 4 out of 5
following a purchase from 19/10/2021
Perfect service, thank you! A small error on the ribbon on which the line return was not taken into account. Perhaps we should be more educational in helping to make the ribbon.
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GIL F.
Rating: 4 out of 5
following a purchase from 27/09/2021
Beautiful bouquet delivered as expected.
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Véronique et Cathy B.
Rating: 4 out of 5
following a purchase from 19/09/2021
Very nice bouquet. Delivered on time.
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raymonde C.
Rating: 3 out of 5
I sent this bouquet to my mom but I didn't see it. A picture with the invoice would be nice because we usually send flowers to others.
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Response from Des Fleurs comme j’aime
Hello, sorry, next time make the request with your order, we will be happy to send it to you cordially
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Magali G.
Rating: 4 out of 5
following a purchase from 01/09/2021
When I sent myself a picture of the bouquet that was going to be delivered, I noticed that the flowers were not all identical to the picture that is there when you choose on the internet. It was beautiful but there were no lilies, which is what made me choose this one
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Clotilde F.
Rating: 3 out of 5
following a purchase from 31/08/2021
The bouquet was what I expected but it was delivered in the afternoon and not in the morning as promised.
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Jeneene M.
Rating: 4 out of 5
following a purchase from 28/08/2021
Very happy with the ordering process & prompt delivery!
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Raul B.
Rating: 4 out of 5
following a purchase from 22/08/2021
Good Service. A bit confusing about delivery time but it worked and the flowers were excellent
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paul M.
Rating: 4 out of 5
following a purchase from 28/07/2021
Very helpful customers service
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Marny R.
Rating: 4 out of 5
following a purchase from 23/06/2021
My original request was all done to my satisfaction. The following receipt from you was all in French and I could not read it. The receiver of the flowers sent me a picture of the bouquet and it looked very nice.
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Claudine V.
Rating: 3 out of 5
following a purchase from 21/06/2021
flowers delivered well. I had a little trouble placing the order on the site and I find the delivery charges too high.
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Brigitte G.
Rating: 4 out of 5
following a purchase from 13/06/2021
The sheaf ordered was delivered on the date indicated and seemed to be in conformity with the order (photo). The website is not very efficient and does not respond to requests to change the password. The after-sales service by telephone is however very reactive and efficient.
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