Customer reviews of Des Fleurs comme j’aime

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 939 published reviews
5 746 79% 4 89 9% 3 47 5% 2 26 3% 1 31 3%

Summary of reviews

The online store excels in delivering beautiful bouquets that closely match the images presented on their website, ensuring customers receive exactly what they expect. Many recipients express their delight with the arrangements, noting that the flowers remain fresh and vibrant for several days post-delivery. The store is praised for its punctual and reliable delivery service, consistently meeting time requests and ensuring that flowers arrive safely at their destinations, even in challenging locations.

Reviews 2 and 4 stars

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annie D.
Rating: 4 out of 5
following a purchase from 08/06/2026
good performance to recommend
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Alain L.
Rating: 4 out of 5
following a purchase from 05/05/2026
Availability responsiveness, I recommend
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Agatha Q.
Rating: 2 out of 5
following a purchase from 05/11/2025
I ordered a medium bouquet, the recipient sent a photo of the flowers to me and it appeared to be a small bouquet.
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Véronique L.
Rating: 2 out of 5
following a purchase from 26/10/2025
I had specifically requested a photo that was not taken, and after I reported it to you by phone, I received no response.
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Paula U.
Rating: 4 out of 5
following a purchase from 16/12/2024
Very nice bouquet and reccomended place to choose for flower delivery. Everything on schedule <3
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Danielle A.
Rating: 2 out of 5
following a purchase from 29/10/2024
The other years I received the photo showing the plant on the grave without any specific request and there was more choice of Toussaint plants. I'm sorry, but I don't think I'll be using your services again. Sincerely
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Response from Des Fleurs comme j’aime
Hello, we're sorry but you didn't request the photo when you ordered, with our regrets.
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Patricia P.
Rating: 2 out of 5
following a purchase from 26/08/2024
The rather plain bouquet, composed mainly of carnations, was very different from the composition proposed on the site.
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CUISINES A.
Rating: 4 out of 5
following a purchase from 21/05/2024
very good fast delivery as requested price a little high for the size of the bouquet which was not indicated on the site
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Mireille B.
Rating: 2 out of 5
following a purchase from 12/05/2024
I did not receive a photo of my bouquet nor the time of delivery, knowing that it was for a funeral, too bad.
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Response from Des Fleurs comme j’aime
Hello

we are sorry that our florist did not have the time to send you the photo, however please note that your order was delivered on time according to the email confirmation that was sent to you, cordially
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Charles S.
Rating: 2 out of 5
following a purchase from 05/03/2024
From an ordering point of view, I think it went well. On the other hand, from a delivery follow-up point of view, I had no information. I had a bouquet delivered for a funeral ceremony. I don't know if the bouquet was delivered on time. Neither sms nor e-mail nor photo. Yours faithfully
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Response from Des Fleurs comme j’aime
Hello, we are sorry that our florist in Gosier did not send you the photo. We confirm that your order was delivered as requested. Customer service
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HERVE D.
Rating: 2 out of 5
following a purchase from 13/01/2024
They confirmed via email the date and time for delivery for a Birthday gift, but failed to deliver. We needed to follow-up from both Australia and France. Disappointing.
Response from Des Fleurs comme j’aime
We are indeed sorry our florist forgot the delivery, we are sorry, we have had it redelivered with a commercial gesture according to your request, with again all our apologies for this dispute.
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Josiane D.
Rating: 4 out of 5
following a purchase from 22/11/2023
Very satisfied but a small oversight I have not received the photo announced
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Céline D.
Rating: 4 out of 5
following a purchase from 23/10/2023
My order couldn't be exactly what I wanted. I was quickly called to offer a refund, but we found a replacement and the result was just as beautiful.
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Mary W.
Rating: 4 out of 5
following a purchase from 23/08/2023
Very easy to use but a little expensive very nice bunch of flowers
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Ivan S.
Rating: 4 out of 5
following a purchase from 12/07/2023
Good service
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gilles danielle G.
Rating: 4 out of 5
following a purchase from 13/06/2023
bpnjour, je ne connaissais pas, mais je suis satisfait, vous etes mieux plaçé en prix que vos concurrents qui offre pourtant le port gratuit;le prix le service important de nos jours merci de votre prestation
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Response from Des Fleurs comme j’aime
Thank you very much for your feedback. We are delighted that you have found our products to be competitively priced and our service to be of the highest quality. We thank you for your confidence in us and hope that our products and services will give you satisfaction during your next purchases.
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Anne N.
Rating: 2 out of 5
following a purchase from 10/06/2023
As much as I appreciated the after-sales service and the friendliness of the telephone helpline, on the other hand I never received confirmation of my delivery (photo of the delivery), which is regrettable.
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Response from Des Fleurs comme j’aime
Hello, we are sorry that our florist's deliveryman forgot to send you the photo, your order was delivered before the ceremony as requested, with our apologies customer service.
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Emeline P.
Rating: 2 out of 5
following a purchase from 04/05/2023
The website is good, the bouquet delivered does not look at all like the one chosen (chosen in white tones Poems / received pink flashy red) Not great
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Christian C.
Rating: 4 out of 5
following a purchase from 11/01/2023
Easy to choose and order a composition, a date and a place of delivery. On the other hand, I was supposed to receive a photo of the composition which I did not get, which is a shame.
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Tessa B.
Rating: 4 out of 5
following a purchase from 05/01/2023
Beautiful flowers
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Agatha Q.
Rating: 4 out of 5
following a purchase from 20/11/2022
Lots of choices but struggled to pay.
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MARIE SYLVIE R.
Rating: 4 out of 5
following a purchase from 14/09/2022
Very responsive. Problem with delivery solved immediately.
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Marie-Claire P.
Rating: 4 out of 5
following a purchase from 18/09/2022
Bouquet corresponding to my order, delivered on time
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olivier M.
Rating: 4 out of 5
following a purchase from 08/09/2022
Correct service, I am satisfied. An SMS notifying the buyer that the flowers have been delivered would be nice.
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An’ie D.
Rating: 4 out of 5
following a purchase from 08/08/2022
Hello Beautiful bouquet but I thought the generous bouquet would have been bigger a little disappointed on that front
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Laurence D.
Rating: 4 out of 5
following a purchase from 30/07/2022
Very beautiful composition! Unless I am mistaken, there should be roses and lilies. I did not see a rose. It was for a death. The family said it was a nice bouquet. With kind regards.
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Alain U.
Rating: 4 out of 5
following a purchase from 28/07/2022
The process was done easily, as it should be...
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Jeannine S.
Rating: 4 out of 5
following a purchase from 21/07/2022
very happy, except for the text on the ribbon which was not quite what I had written
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Nathalie P.
Rating: 2 out of 5
following a purchase from 18/07/2022
The choice of colors for a wreath not respected as well as the day of delivery. Why ask the customer since the florist does not respect anything. Too bad
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Response from Des Fleurs comme j’aime
hello, we are sorry for your dissatisfaction but we are surprised because you did not complain to our services about the colors of the flowers, for what concenre the date of delivery your order was delivered on Monday evening at the request of the PF instead of Tuesday morning that you had asked. We remain at your disposal
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Gerard B.
Rating: 4 out of 5
following a purchase from 30/06/2022
The recipient was delighted with the bouquet.
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Elisabeth G.
Rating: 4 out of 5
following a purchase from 08/06/2022
Convenient since I could have the desired day and time delivered from abroad (Morocco) Varied choice at all prices.
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Paul L.
Rating: 2 out of 5
following a purchase from 03/06/2022
I was disappointed because I ordered a large bouquet, but the one that was delivered by the florist was much smaller. It did not correspond to what is advertised on your website.
Response from Des Fleurs comme j’aime
We are sorry for your dissatisfaction, send us a complaint by email with the photo of the bouquet delivered, we will open a complaint file and get back to you quickly, cordially
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Nioara A.
Rating: 4 out of 5
following a purchase from 28/05/2022
Great service, prompt delivery and flowers looked like on the picture!
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Xavier L.
Rating: 4 out of 5
following a purchase from 23/05/2022
Very nice bouquet
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Ivana V.
Rating: 4 out of 5
following a purchase from 11/05/2022
I ordered 2 bouquets from you. Completely satisfied. Thank you
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GILBERT F.
Rating: 4 out of 5
following a purchase from 28/04/2022
Everything arrived on time. However, I would have liked to have seen the size of the sheaf ordered. Because I was surprised by the small size of the composition, which I thought more voluminous.
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Terry W.
Rating: 4 out of 5
following a purchase from 29/03/2022
Flowers were delivered on time and beautiful. Thank you
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YVES B.
Rating: 4 out of 5
following a purchase from 14/03/2022
Satisfied. Nice composition. But the sheaf seemed shorter than the 60 cm announced by tel.
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ALAIN C.
Rating: 2 out of 5
following a purchase from 13/02/2022
The flowers ordered were a bouquet of red flowers. The bouquet delivered did not match the presentation photo. I will not order again
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Response from Des Fleurs comme j’aime
Hello, thank you for sending us your complaint with the photo of the bouquet so that we can open a complaint file. However, the bouquet cannot resemble the photo because you have chosen the "florist's bouquet" as indicated, you trust the florist to make a bouquet in shades of red.
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jocelyne J.
Rating: 4 out of 5
following a purchase from 23/01/2022
On-time delivery
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