Customer reviews of Des Fleurs comme j’aime

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Louise T.

Rating: 4 out of 5

Published on 26/01/2022 à 21h20 following a purchase from 20/01/2022

The ordering process was very easy and the flowers were beautiful. Thank you.

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Dominique M.

Rating: 2 out of 5

Published on 10/01/2022 à 16h58 following a purchase from 04/01/2022

Unfortunately, the bouquet does not match the photo.

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Response from Des Fleurs comme j’aime Published on 16/01/2022

Hello, We are sorry if our florist made a mistake, please send us the photo to open a complaint file, with our apologies, the customer service

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Agatha Q.

Rating: 4 out of 5

Published on 14/12/2021 à 20h03 following a purchase from 07/12/2021

The recipient said they were lovely

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Aveline W.

Rating: 4 out of 5

Published on 19/11/2021 à 10h03 following a purchase from 13/11/2021

Very serious and this struggles to get the flower or plant ordered, worthy of professionalism thank you

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Anne Marie B.

Rating: 4 out of 5

Published on 18/11/2021 à 05h22 following a purchase from 09/11/2021

The date and time were respected.

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Anne D.

Rating: 4 out of 5

Published on 01/11/2021 à 16h55 following a purchase from 25/10/2021

Correct.

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LIONEL G.

Rating: 4 out of 5

Published on 25/10/2021 à 12h45 following a purchase from 19/10/2021

Perfect service, thank you! A small error on the ribbon on which the line return was not taken into account. Perhaps we should be more educational in helping to make the ribbon.

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GIL F.

Rating: 4 out of 5

Published on 03/10/2021 à 16h26 following a purchase from 27/09/2021

Beautiful bouquet delivered as expected.

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Véronique et Cathy B.

Rating: 4 out of 5

Published on 25/09/2021 à 11h00 following a purchase from 19/09/2021

Very nice bouquet. Delivered on time.

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Magali G.

Rating: 4 out of 5

Published on 08/09/2021 à 13h33 following a purchase from 01/09/2021

When I sent myself a picture of the bouquet that was going to be delivered, I noticed that the flowers were not all identical to the picture that is there when you choose on the internet. It was beautiful but there were no lilies, which is what made me choose this one

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Jeneene M.

Rating: 4 out of 5

Published on 03/09/2021 à 21h32 following a purchase from 28/08/2021

Very happy with the ordering process & prompt delivery!

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Raul B.

Rating: 4 out of 5

Published on 03/09/2021 à 14h23 following a purchase from 22/08/2021

Good Service. A bit confusing about delivery time but it worked and the flowers were excellent

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paul M.

Rating: 4 out of 5

Published on 04/08/2021 à 21h04 following a purchase from 28/07/2021

Very helpful customers service

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Marny R.

Rating: 4 out of 5

Published on 06/07/2021 à 00h17 following a purchase from 23/06/2021

My original request was all done to my satisfaction. The following receipt from you was all in French and I could not read it. The receiver of the flowers sent me a picture of the bouquet and it looked very nice.

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Brigitte G.

Rating: 4 out of 5

Published on 19/06/2021 à 14h39 following a purchase from 13/06/2021

The sheaf ordered was delivered on the date indicated and seemed to be in conformity with the order (photo). The website is not very efficient and does not respond to requests to change the password. The after-sales service by telephone is however very reactive and efficient.

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Karine L.

Rating: 2 out of 5

Published on 18/06/2021 à 02h55

The flowers were delivered half a day late but above all did not correspond at all to the bouquet chosen on the internet and the family of the deceased saw a bouquet arrive with red roses while the initial one was in pastel pinks and whites. First and last time I will order on this site, the only positive point is that they respond to emails, it is not a ghost company.

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Response from Des Fleurs comme j’aime Published on 20/06/2021

We are sorry, but as we confirmed to you, your composition was delivered on the requested date, albeit 35 minutes late because it was delivered at 1:35 pm (instead of before 1:00 pm, as requested in the morning) and given to the person in charge of the funeral home. As for the roses you mentioned, you made the claim after several days without being able to provide a photo that would have allowed us to process your claim. However, we have made a friendly gesture in your favour by reimbursing you the delivery costs.

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CSE E.

Rating: 4 out of 5

Published on 15/06/2021 à 07h14 following a purchase from 07/06/2021

Commande super easy.

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Laurent B.

Rating: 4 out of 5

Published on 04/06/2021 à 18h08 following a purchase from 29/05/2021

Good quality

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André Bernard C.

Rating: 2 out of 5

Published on 02/06/2021 à 09h15 following a purchase from 25/05/2021

We were satisfied. Greetings Chesnoy

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Véronique M.

Rating: 4 out of 5

Published on 14/05/2021 à 21h01 following a purchase from 04/05/2021

Very nice presentation, what we expected, very neat delivery, and fast in time, we recommend very sincerely.

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hubert J.

Rating: 4 out of 5

Published on 11/05/2021 à 05h38 following a purchase from 03/05/2021

perfectly

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danièle P.

Rating: 4 out of 5

Published on 07/05/2021 à 06h29 following a purchase from 27/04/2021

Very satisfied

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Liliane D.

Rating: 4 out of 5

Published on 14/04/2021 à 07h54 following a purchase from 01/04/2021

The delivery instructions were perfectly respected

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Jacques D.

Rating: 4 out of 5

Published on 04/04/2021 à 12h51 following a purchase from 29/03/2021

I would have liked a confirmation of delivery without having to ask the person for whom the bouquet was intended.

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Audrey L.

Rating: 4 out of 5

Published on 12/03/2021 à 13h16 following a purchase from 04/03/2021

Very nice bouquet, the only downside was that the bouquet was scheduled to arrive on the morning of Grandma's Day but was delivered in the afternoon without my knowledge.

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Hélène R.

Rating: 4 out of 5

Published on 04/03/2021 à 15h41 following a purchase from 26/02/2021

Interesting rate. Easy to use the site. I've been using the site for some time now and I'm very pleased with the service and the quality of the product.

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Josette R.

Rating: 4 out of 5

Published on 28/02/2021 à 11h39 following a purchase from 18/02/2021

Bouquet corresponding to my order...very nice

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SYLVIE Z.

Rating: 4 out of 5

Published on 10/02/2021 à 17h50 following a purchase from 03/02/2021

Everything seemed to fit the request. And the order was fulfilled on time...

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Monique E.

Rating: 4 out of 5

Published on 10/02/2021 à 15h04 following a purchase from 04/02/2021

satisfied with this order

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nathalie S.

Rating: 4 out of 5

Published on 29/12/2020 à 18h02 following a purchase from 22/12/2020

Too bad I didn't get a picture of the bouquet

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Sylvie D.

Rating: 4 out of 5

Published on 27/12/2020 à 14h19 following a purchase from 20/12/2020

Delivery on time. Very large bouquet. The colour was not quite what I ordered. The person who received it was very pleased.

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Arlette S.

Rating: 4 out of 5

Published on 17/12/2020 à 13h40 following a purchase from 08/12/2020

I would have liked a delivery notice. The recipient didn't thank me late enough.

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Laurence D.

Rating: 4 out of 5

Published on 17/12/2020 à 10h29 following a purchase from 09/12/2020

The website is very easy to use and the telephone help service works very well.

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Sabine L.

Rating: 4 out of 5

Published on 12/12/2020 à 16h45 following a purchase from 30/11/2020

Unless I'm mistaken, from the picture of the bouquet it looked small to me ...

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Catherine D.

Rating: 4 out of 5

Published on 12/12/2020 à 10h11 following a purchase from 01/12/2020

Suggestion: A photo, sent by email or Mms, before delivery, would be welcome. It is always important to visualize what has really been done, especially in the case of a bereavement. Thank you.

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VIVIANE Z.

Rating: 4 out of 5

Published on 07/12/2020 à 14h52 following a purchase from 29/11/2020

Very nice bouquet and ribbon I did not get my confirmation photo of the bouquet

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jean N.

Rating: 4 out of 5

Published on 10/11/2020 à 13h22 following a purchase from 04/11/2020

I would like to thank you for the excellent service and the excellent quality of your products. It would be nice to receive a photo.

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Marie Reine P.

Rating: 4 out of 5

Published on 31/10/2020 à 15h03 following a purchase from 23/10/2020

Delivery arrived just in time for the funeral and beautiful composition

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Catherine P.

Rating: 4 out of 5

Published on 29/09/2020 à 15h56 following a purchase from 22/09/2020

Lack of clarity in relation to the recipient. For 1 funeral the route should be reviewed and clarified

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Molly Y.

Rating: 2 out of 5

Published on 24/09/2020 à 09h00

The order was not delivered on time. Two days after the deadline

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Response from Des Fleurs comme j’aime Published on 27/09/2020

Hello, your order was presented the same day, if it could not be delivered it is because the recipient was absent.