Customer reviews of Des Fleurs comme j’aime

Trust Attestation
9,2 /10
Overall rating: 9,2 out of 10
Based on 947 published reviews
5 751 79% 4 91 10% 3 47 5% 2 26 3% 1 32 3%

Summary of reviews

Des Fleurs comme j'aime consistently delivers on-time, providing well-arranged bouquets that align with customer expectations and images on the site. Customers highlight reliable delivery, smooth ordering from abroad or remote locations, and courteous, professional service that includes timely communication and thoughtful touches like handwritten messages and delivery photos. The bouquets are described as beautiful, with lasting freshness and accurate adaptation to requested flower choices, creating delighted recipients and repeat purchases. Overall, the store is praised for its reliability, quality flowers, and responsive, customer-focused approach.

Reviews 2 and 5 stars

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C
Clemence P.
Rating: 5 out of 5
following a purchase from 17/04/2019
Serious and fast service very friendly telephone staff
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Catherine B.
Rating: 5 out of 5
following a purchase from 14/04/2019
Correct delivery date. Nothing to report.
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Le C.
Rating: 5 out of 5
following a purchase from 26/03/2019
Very good telephone contact. Great availability of my interlocutor. Delivery on time. Nothing to complain about. Please continue!
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Roya V.
Rating: 5 out of 5
following a purchase from 27/03/2019
I called from Paris and didn't know where the delivery would be, but the order was sent on time, with the help of a consultant on the phone for some delivery details. The basket I received was very pleasing.
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Anastasia Z.
Rating: 5 out of 5
following a purchase from 17/03/2019
perfect
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Fabrice I.
Rating: 5 out of 5
following a purchase from 14/02/2019
Despite the distance and the delay between the order and the delivery, the timing was perfect. Thank you for your professionalism.
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Séphora D.
Rating: 5 out of 5
following a purchase from 21/02/2019
perfect
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Gregory R.
Rating: 5 out of 5
following a purchase from 13/02/2019
You were super courteous and fast
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Angela B.
Rating: 5 out of 5
following a purchase from 07/03/2019
Very satisfied delivery on time
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Catherine J.
Rating: 5 out of 5
following a purchase from 16/02/2019
Good site. Everything went well. Delivery on time. I recommend it.
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Melanie T.
Rating: 5 out of 5
following a purchase from 10/03/2019
Thank you for your quick delivery - even to my wife.
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Carole L.
Rating: 5 out of 5
following a purchase from 08/02/2019
I was informed of the time of delivery and I was able to be delivered after the consultation with the pediatrician, which was not planned. Great service
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Hélène D.
Rating: 2 out of 5
following a purchase from 08/03/2019
The chosen bouquet was never delivered. A replacement bouquet was sent 3 days later. But it was originally a surprise for a birthday party that was completely missed
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Response from Des Fleurs comme j’aime
Your order concerned an isolated town (01300 Murs et Gélignieux) to which our local florist was unable to deliver due to the distance. We refunded the bouquet and had a bouquet delivered free of charge at our expense by a carrier, we are sorry for your disappointment but no florist accepts to deliver to this town.
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Paul T.
Rating: 5 out of 5
following a purchase from 23/11/2018
I'm happy with it
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Naser I.
Rating: 5 out of 5
following a purchase from 05/03/2019
Great service, fresh flowers and delivery on time, Thank you..
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Marin N.
Rating: 5 out of 5
following a purchase from 15/03/2019
Great service!
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Martel B.
Rating: 5 out of 5
following a purchase from 22/02/2019
Thank you very much. I don't speak French well, but you have helped me a lot
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