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Y
Rating: 4 out of 5
Satisfied. Nice composition. But the sheaf seemed shorter than the 60 cm announced by tel.
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Customer reviews of Des Fleurs comme j’aime
Trust Attestation
9,2
/10
Overall rating: 9,2 out of 10
Based on 939 published reviews
Summary of reviews
The online store excels in delivering beautiful bouquets that closely match the images presented on their website, ensuring customers receive exactly what they expect. Many recipients express their delight with the arrangements, noting that the flowers remain fresh and vibrant for several days post-delivery. The store is praised for its punctual and reliable delivery service, consistently meeting time requests and ensuring that flowers arrive safely at their destinations, even in challenging locations.
Reviews 3 and 4 stars
Reset filtersK
Rating: 3 out of 5
A nice bouquet but it did not arrive as requested in the morning.
I
Rating: 3 out of 5
Too bad I didn't receive a picture of the composition as I had requested when I ordered
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Response from Des Fleurs comme j’aime
We are sorry that our florist forgot to send it to you with our apologies
J
Rating: 4 out of 5
On-time delivery
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L
Rating: 4 out of 5
The ordering process was very easy and the flowers were beautiful. Thank you.
A
Rating: 4 out of 5
The recipient said they were lovely
P
Rating: 3 out of 5
Bouquet white pink ordered....finally white pink but bcp of nuance of pink thus bouquet not bicolore what was the effect sought Announced 7d/7 but finally not possible Monday because no florist available in the corner of delivery ... I put 3/5 because good service of wine which refunded me the expenses of delivery in compensation
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Response from Des Fleurs comme j’aime
We are sorry but indeed no florist could ensure the delivery on this sector on Monday
with all our apologies
with all our apologies
M
Rating: 3 out of 5
Little info on delivery
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A
Rating: 4 out of 5
Very serious and this struggles to get the flower or plant ordered, worthy of professionalism thank you
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A
Rating: 4 out of 5
The date and time were respected.
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J
Rating: 3 out of 5
Disappointed not to have had photos of the flowers delivered as announced
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Response from Des Fleurs comme j’aime
Hello, we had asked our florist to send you the photo, we are sorry he did not.
J
Rating: 3 out of 5
The package was received in time but unfortunately it was not the one I ordered
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B
Rating: 3 out of 5
Mourning cushion delivered differs a little from the one ordered, bcp less colorful (green flowers instead of orange carnations)
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H
Rating: 3 out of 5
It is difficult to know if the plant deposited corresponds to the one on the site. In return, a photo on the grave would be welcome. Sincerely.
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Response from Des Fleurs comme j’aime
Hello, your order has been delivered, you could ask for a photo of the delivery, our florist would have sent it to you.
A
Rating: 4 out of 5
Correct.
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L
Rating: 4 out of 5
Perfect service, thank you! A small error on the ribbon on which the line return was not taken into account. Perhaps we should be more educational in helping to make the ribbon.
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G
Rating: 4 out of 5
Beautiful bouquet delivered as expected.
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V
Rating: 4 out of 5
Very nice bouquet. Delivered on time.
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R
Rating: 3 out of 5
I sent this bouquet to my mom but I didn't see it. A picture with the invoice would be nice because we usually send flowers to others.
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Response from Des Fleurs comme j’aime
Hello, sorry, next time make the request with your order, we will be happy to send it to you cordially
M
Rating: 4 out of 5
When I sent myself a picture of the bouquet that was going to be delivered, I noticed that the flowers were not all identical to the picture that is there when you choose on the internet. It was beautiful but there were no lilies, which is what made me choose this one
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C
Rating: 3 out of 5
The bouquet was what I expected but it was delivered in the afternoon and not in the morning as promised.
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J
Rating: 4 out of 5
Very happy with the ordering process & prompt delivery!
R
Rating: 4 out of 5
Good Service. A bit confusing about delivery time but it worked and the flowers were excellent
P
Rating: 4 out of 5
Very helpful customers service
M
Rating: 4 out of 5
My original request was all done to my satisfaction. The following receipt from you was all in French and I could not read it. The receiver of the flowers sent me a picture of the bouquet and it looked very nice.
C
Rating: 3 out of 5
flowers delivered well. I had a little trouble placing the order on the site and I find the delivery charges too high.
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B
Rating: 4 out of 5
The sheaf ordered was delivered on the date indicated and seemed to be in conformity with the order (photo). The website is not very efficient and does not respond to requests to change the password. The after-sales service by telephone is however very reactive and efficient.
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C
Rating: 4 out of 5
Commande super easy.
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M
Rating: 3 out of 5
I'm very pleased with the quality of the product and the quality of the service. I'm very pleased with the quality of the service and the quality of the service. Perfect for delivery
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S
Rating: 3 out of 5
Beautiful plants as ordered, very fresh....just: deliveries, one of which was on time, another delivery arrived a day early...
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L
Rating: 4 out of 5
Good quality
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M
Rating: 3 out of 5
Not delivered to the right address
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Response from Des Fleurs comme j’aime
Hello, we are surprised because we have not had any complaint from you, is it a deposit at a neighbor's which is possible in case of absence of the recipient, we remain at your disposal
V
Rating: 4 out of 5
Very nice presentation, what we expected, very neat delivery, and fast in time, we recommend very sincerely.
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H
Rating: 4 out of 5
perfectly
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D
Rating: 4 out of 5
Very satisfied
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A
Rating: 3 out of 5
Received mail for an order received on May 1st, received on 2/05!!!
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Response from Des Fleurs comme j’aime
Hello, it is not normal that our florist is not delivered on May 1st unless the recipient is absent at the time of presentation. If this is not the case, please send us a complaint by e-mail, we will see with our florist why the delivery was not made as planned and will process your request quickly.
S
Rating: 3 out of 5
is far from matching the catalogue picture !!!
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Response from Des Fleurs comme j’aime
Hello, we are sorry, if you are not satisfied with the bouquet delivered thank you to send us the photo, our complaint service remains at your disposal, cordially
L
Rating: 4 out of 5
The delivery instructions were perfectly respected
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C
Rating: 3 out of 5
I was very disappointed with the quality of the flowers in the arrangement that was sent. for 90 euro i expected something more like the picture that was posted on the web site.
Response from Des Fleurs comme j’aime
Dear Client
We noted that you were disappointed with the service of our florist who is nevertheless an excellent florist.
We have just contacted her manager who begs you to accept her apologies, she was absent for family reasons on the day of delivery and the bouquet was made by her employee.
In order to be nice to you, she will contact your brother and deliver him a compensation bouquet.
Hoping to have met your expectations
Best regards
customer service
We noted that you were disappointed with the service of our florist who is nevertheless an excellent florist.
We have just contacted her manager who begs you to accept her apologies, she was absent for family reasons on the day of delivery and the bouquet was made by her employee.
In order to be nice to you, she will contact your brother and deliver him a compensation bouquet.
Hoping to have met your expectations
Best regards
customer service
M
Rating: 3 out of 5
The flowers were beautiful and as I expected but I took the "grave delivery" option for a fee for nothing as the flowers were delivered under a shed at the entrance to the cemetery. And I didn't get any message. I had to call you.
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Response from Des Fleurs comme j’aime
The option "delivery on grave" with a supplement of 5.00€ is obligatory for all the deliveries in the cemeteries (Without what the florists refuse these deliveries with which there are many litigations such as flights of the parts of flowers, times of research important etc...), if the flowers were given to the guard it is because you had not specified the place within the cemetery.