Customer reviews of Deutschland Inkontinenz

This was not my first order with Germany Incontinence. So far, everything has actually gone smoothly, from ordering to delivery. However, with the order placed just before Christmas, there was a problem for the first time. The reason why the ordered goods did not arrive at the buyer within about 4-8 days or were not delivered has not been clarified for us to this day. Since I complained multiple times to Germany Incontinence as well as to the delivery service, the shipment was eventually delivered to us, the recipient, in mid-January. The reason for the problem and who was to blame could not be clarified by Germany Incontinence either. Ultimately, even after alleged investigations, the error could not be clarified to us, but the ordered goods were eventually delivered.

Everything is great!

Everything went well. Fast shipping. Would gladly do it again.

Reliable and good service

Somewhat long delivery time

Everything basically worked out. Could have been a bit faster.

So far everything is fine, only the delivery time is too long!!!!

Fast processing and delivery, good price, online dialogue could be better translated, product range is expandable.

Everything is okay except for the communication regarding shipping and delivery punctuality...

quick processing and shipping

this time the order went smoothly.

It is well made

Some terms are a bit awkwardly translated into German.

Easy to order, quick processing.

Good day, thank you for your opinion. We will analyze whether we can add the parcel station in 2025. Best regards, Deutschland Inkontinenz.

I don't see any products in the product review list that the review could refer to. Do you have to enter them as a heading yourself here? On which page of the purchased product can you find your review?

Unfortunately, the shipping took too long.

Good price-performance ratio, delivery sometimes takes a bit longer (4-5 days), despite very good packaging, unfortunately, two diaper packages were damaged (probably due to the delivery service). I will still order from deutschland-inkontinenz again.

The invoice had the correct address Starenweg 9, but the house number was missing on the package label. Therefore, the delivery could not be made to my home, although this was confirmed by email. The shipment was then delivered to my daughter at Möschenfelder Straße 63, 2 km away. And I was lied to by the delivery person. Very poor service. Please get your address files in order. Is there compensation for unnecessary waiting time and travel to pick up the packages at the wrong address?

Swimsuit too small does not fit. Despite trying on with underwear, exchange is not possible... So paid 120 euros for nothing... never again, supposedly fast delivery and waited 6 days...

It is a good company. Delivery and ordering process OK. Payment a bit difficult

Website is a bit slow and the filtering does not always work, but products have always arrived reliably and cheaply so far. Delivery to Switzerland would be appreciated!

A bit confusing, as different products slide onto the page from above

I needed a few attempts before the final order as I ordered for the first time and when paying I was going in circles, did not get a confirmation. I was confused by the code and the selection of different carriers. Now I know and will order again.

Good value for money. Processing time 3 working days. Unfortunately, disproportionately long package delivery time of 10 days!

The shipping was not as fast as stated and the box was quite wobbly and unstable upon arrival, so not okay anymore. The goods were fine, and the rest was also great.

The delivery time is too long, otherwise everything is okay.

I always take the Seni R, super quality.

Very good

Very fast delivery

Fast delivery, unfortunately in Germany no tracking of the delivery route and thus the arrival.

It was a bit difficult as I received a fake email from dhd beforehand. Then I received another one that the package had left the house. That's when I realized I had fallen for this fake email. Unfortunately, I couldn't speak to anyone by phone, so I found writing emails quite stressful. The order is now here and everything worked out satisfactorily.

Order is processed quickly. Why the shipping service provider takes 14 days from Belgium to Germany is not clear.

The online order went smoothly and without problems. Unfortunately, the first order could not be delivered because I had entered the name instead of the street in the address input. This caused delays in delivery, as the first order was completely canceled by the company and a new order was placed by me. However, customer service was always very helpful. However, I had to wait quite a long time for the refund of my advance payment on the first order (about 14 days), which is certainly also partly due to the Easter holidays.

The goods are very good, unfortunately the delivery by DPD did not work, the goods were not delivered, the parcel deliverer forged my signature and claimed that the package was delivered, which was not the case.

After I inquired, the goods were shipped. 48-hour delivery does not fit. One box was also damaged.

Cost-effective but online shop is slow and has errors with the filters. Delivery to Germany is top-notch. The review portal itself has an error: the product names are missing in the product review sections. Since I do not know which products might be meant, I refrained from rating the products.

Everything went well

For first-time buyers, the site is not immediately clear, it is a bit confusing when ordering in bulk.

Two deliveries were made, the second delivery was not communicated.