The online store Djoliba excels in product quality, with many customers highlighting the excellent craftsmanship of items such as leather goods and musical instruments. Quick and efficient delivery is another prominent theme, with numerous reviews noting that orders arrive swiftly, often within just a few days, and are well-packaged to ensure safety during transit. Customer service receives high praise for being responsive and professional, with many expressing satisfaction with the support provided throughout their purchasing process.
Hello Gwendal,
Thank you for the confidence you have placed in us by purchasing from our site.
Please do not hesitate to contact us if you have any questions.
See you soon!
Musically!
N
nathalie F.
Rating: 5 out of 5
following a purchase from 09/05/2024
Thank you, everything is perfect: the frames, the goat skins. The speed of delivery, the prices. Thank you
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Response from Djoliba
Hello Nathalie,
Thank you for taking the time to give us your feedback on your purchasing experience.
Our team is here to advise you and answer all your queries.
Best regards,
B
Bernard P.
Rating: 5 out of 5
following a purchase from 06/05/2024
All is ok
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Response from Djoliba
Hello Bernard,
Thank you for your feedback.
We are delighted that you are once again satisfied with your purchase.
See you soon!
Musically,
M
maxime F.
Rating: 5 out of 5
following a purchase from 03/05/2024
it's perfect thank you
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Response from Djoliba
Hello Maxime,
Thank you for your feedback.
At Djoliba, we offer percussion instruments from all over the world, and we're sure you'll find yours.
See you soon!
Musically,
M
Marie A.
Rating: 5 out of 5
following a purchase from 04/05/2024
Nothing to say about the delivery which was fast, the package was a little big which seems to have aroused someone's curiosity, fortunately the package was well inside and in good condition. Thank you
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Response from Djoliba
Hello Marie,
Thank you for choosing Djoliba for your purchases.
Please don't hesitate to contact us if you have any questions about a product. We're here to help and advise you.
Best regards,
R
Richard T.
Rating: 5 out of 5
following a purchase from 02/05/2024
All good :)
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Response from Djoliba
Hello Richard,
We're delighted to see you again.
And we thank you for your continued confidence in us.
We hope to see you soon,
Musically,
T
thiery P.
Rating: 5 out of 5
following a purchase from 02/05/2024
I received my order quickly, the merchandise was very well packaged with personalized communication. Thank you for the little bonus, really super nice. We love you Djoliba.
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Response from Djoliba
Hello Thiéry,
Thank you for your loyalty.
We hope to see you soon,
Musically,
M
Matis A.
Rating: 5 out of 5
following a purchase from 27/04/2024
Good caliter to start with
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Response from Djoliba
Hello Matis,
Thank you for your feedback.
See you soon!
V
Véronique C.
Rating: 5 out of 5
following a purchase from 01/05/2024
Product conforms to order, sent quickly
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Response from Djoliba
Hello Véronique,
Thank you for choosing Djoliba for your purchase.
We hope to see you soon,
E
Evelyn C.
Rating: 5 out of 5
following a purchase from 01/05/2024
Purchase quickly received. Very well packaged and compliant.
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Response from Djoliba
Hello Evelyn,
Thank you for your comment.
Every day Djoliba strives to improve your shopping experience, so please don't hesitate to share your comments and ideas with us.
Best regards,
M
Marine D.
Rating: 5 out of 5
following a purchase from 01/05/2024
Delivered in good condition
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Response from Djoliba
Hello Marine,
We would like to thank you for your feedback and hope to see you soon.
Best regards,
F
Florence H.
Rating: 5 out of 5
following a purchase from 30/04/2024
I'm happy with my purchase and received the parcel quickly.
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Response from Djoliba
Hello Florence,
We would like to thank you for the trust you have placed in us, and we look forward to hearing from you.
Best regards,
P
Paolo S.
Rating: 5 out of 5
following a purchase from 24/04/2024
percussioni etniche di alta qualità costruite bene. Tbilat, Karkba,Tarja ottime.
M
Maude F.
Rating: 5 out of 5
following a purchase from 14/04/2024
Perfect, top product and very friendly and efficient after-sales service. I recommend this seller
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Response from Djoliba
Hello Maude,
Thank you for your recommendation.
We welcome you to the Djolibian community.
Please don't hesitate to contact us if you have any requests or questions.
We hope to see you soon,
Musically!
C
Cyril L.
Rating: 5 out of 5
following a purchase from 19/04/2024
Fast delivery and beautiful skins
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Response from Djoliba
Hello Cyril,
We're delighted to count you among our loyal customers.
Please do not hesitate to contact the team if you have any questions or requests.
See you soon
Musically,
M
Maximilien D.
Rating: 5 out of 5
following a purchase from 16/04/2024
Good material, shipping could be free from 80 euros I think anyway
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Response from Djoliba
Hello Maximilien,
Thank you for your comment.
Rest assured that your opinion is taken into account in our ongoing efforts to improve the customer experience.
Best regards,
L
Laurent J.
Rating: 1 out of 5
following a purchase from 16/04/2024
at first it was very difficult to order via the site because the order page was not scrolling and this is not a story of personal Internet connection it is a question of server layout . The parcel arrived but the product itself was really very bad I bought a quadruple Jew's harp and 3D Jew's harp doesn't work and they were completely almost folded so damaged I confess that really I have the laziness to return them to you but I lost 30 euros I'm not sure to recommend a product from you sorry .
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Response from Djoliba
Hello Laurent,
Thank you for your feedback.
We regret that you are not satisfied with your purchase.
To apologize for the inconvenience, we will send you a voucher as soon as possible.
Your satisfaction is our priority, so please don't hesitate to contact us if you have any problems or questions.
With kind regards,
J
jacques P.
Rating: 5 out of 5
following a purchase from 18/04/2024
Very good, order conforms, delivery very fast, everything is perfect. Thank you
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Response from Djoliba
Hello Jacques,
Thank you for your comment.
We hope you enjoy using this instrument.
See you soon,
Musically,
M
Michael M.
Rating: 4 out of 5
following a purchase from 09/04/2024
well
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Response from Djoliba
Hello Mickaël,
Thank you for your 4* review.
Can you tell us more so that we can get 5*?
Please do not hesitate to contact us if you have any questions. We look forward to hearing from you.
See you soon,
E
Estelle J.
Rating: 5 out of 5
following a purchase from 13/04/2024
Top customer service, super-fast shipping and very good pre-purchase advice. I'll gladly buy from the site again and recommend it without hesitation!
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Response from Djoliba
Hello Estelle,
Thank you for your recommendation.
We are delighted to count you among our Djolibian customers.
Please do not hesitate to contact us if you have any requests or questions.
Best regards,
S
Sabine P.
Rating: 5 out of 5
following a purchase from 11/04/2024
Delivered on time, compliant product. And great quality :)
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Response from Djoliba
Hello Sabine,
We would like to thank you for the trust you have placed in us by purchasing from Djoliba.
We look forward to serving you again.
Best regards,
V
Vanessa L.
Rating: 5 out of 5
following a purchase from 08/04/2024
Delighted with my order. I received quality instruments. Thank you Djoliba.
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Response from Djoliba
Hello Vanessa,
Thank you for your confidence in us.
We welcome you to the Djolibienne community.
See you soon!
Musically,
L
Lou B.
Rating: 4 out of 5
following a purchase from 05/04/2024
The parcel was received promptly and the items were well packaged, as described on the website.
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Christophe P.
Rating: 5 out of 5
following a purchase from 04/04/2024
Super
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Nathalie B.
Rating: 5 out of 5
following a purchase from 01/04/2024
Impeccable experience on all levels with Djoliba! Thank you 🙏
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Response from Djoliba
Hello Nathalie,
We are delighted that you are satisfied with your shopping experience at Djoliba and thank you for your confidence in us.
We hope to see you soon,
Musically,
A
Alex S.
Rating: 5 out of 5
following a purchase from 03/04/2024
Purchase of a cover for my chimes. Superb quality. Top shipping, tracking and reception!
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Response from Djoliba
Hello Alex,
Thank you for your comment.
We are delighted that you are satisfied with your purchase.
See you soon!
Musically,
R
Raphael R.
Rating: 5 out of 5
following a purchase from 01/04/2024
Very good quality and fast delivery
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Response from Djoliba
Hello Raphaël,
Thank you for your feedback.
The entire team welcomes you and looks forward to hearing from you.
Please do not hesitate to contact us if you have any questions or requests!
See you soon!
A
Audrey M.
Rating: 5 out of 5
following a purchase from 28/03/2024
Thank you Djoliba, Quick order
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Response from Djoliba
Hello Audrey,
We'd like to thank you for the trust you've placed in us over the years.
We hope to see you soon,
Musically,
O
Olivier G.
Rating: 5 out of 5
following a purchase from 18/03/2024
Hello, I am delighted with my order. You have enabled three new souls to answer the call of the drum. The workshop went smoothly with your quality products. Question for the future asked by workshop participants: are the skins ethically sourced? Do we know where they come from? I'd certainly recommend them in the future. Have a nice day!
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Response from Djoliba
Hello Olivier,
Thank you for your loyalty and your questions.
We can confirm that :
1st choice deer, fallow deer, bison, buffalo and horse skins come mainly from French and German farms. They are quite ethical, as the animals are not killed for their skins and live on farms.
The 60cm and 50cm cow skins with hair come from various slaughterhouses in Pakistan.
1st choice parchment goat skins, 1st choice parchment billy goat skins and large horse skins come from farms in Spain and France.
Don't hesitate to contact us for any further questions or requests!
See you soon!
J
JEAN R.
Rating: 5 out of 5
following a purchase from 27/03/2024
very well
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Response from Djoliba
Hello Jean,
Thank you for your feedback.
See you soon,
Musically,
C
Cynthia H.
Rating: 5 out of 5
following a purchase from 24/03/2024
Fast delivery, product as described. I started right away and I think it's great to find handcrafted instruments! They have a soul ;-). I read that someone was disappointed because the balls had cracked... Well... Not for me. I take care not to handle them like a brute and I oil them regularly as recommended. All's well
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Response from Djoliba
Hello Cynthia,
We are delighted that you are satisfied with your purchase.
At Djoliba, too, traditional instruments make our hearts beat faster.
Let's vibrate together!
Musically,
C
Caroline C.
Rating: 5 out of 5
following a purchase from 25/03/2024
super efficient
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Response from Djoliba
Hello Caroline,
Thank you for your confidence in us.
See you soon,
Musically,
A
arnaud F.
Rating: 5 out of 5
following a purchase from 23/03/2024
Fast delivery in good condition
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Response from Djoliba
Hello Arnaud,
Thank you for your comment.
Please do not hesitate to contact us if you have any queries.
Best regards,
C
Carole M.
Rating: 5 out of 5
following a purchase from 24/03/2024
As ordered and fast... Thank you
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Response from Djoliba
Hello Carole,
We're delighted to count you among our loyal customers.
We hope to see you soon.
Musically,
C
Corinne P.
Rating: 5 out of 5
following a purchase from 21/03/2024
The order arrived very quickly and in perfect condition. Thank you very much.
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Response from Djoliba
Hello Corinne,
Thank you for your feedback.
See you soon!
E
Evalde M.
Rating: 4 out of 5
following a purchase from 20/03/2024
4/5
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katia M.
Rating: 5 out of 5
following a purchase from 18/03/2024
Speed, efficiency Good product
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Response from Djoliba
Hello Katia,
We're delighted you're happy with your purchase.
Welcome to the Djolibienne community.
See you soon,
Musically,
E
Emanuelle B.
Rating: 5 out of 5
following a purchase from 18/03/2024
Fast order processing, top quality. Thank you very much!
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Response from Djoliba
Hello Emanuelle,
Thank you for your feedback.
Please visit our website regularly and subscribe to our newsletter to keep up to date with special offers, new products, stock returns...
Best regards,
A
Alan S.
Rating: 5 out of 5
following a purchase from 13/03/2024
Always perfect!
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Response from Djoliba
Hello Alan,
Thank you for being part of the Djolibian community.
See you soon,
Musically,
J
Joanna M.
Rating: 5 out of 5
following a purchase from 14/03/2024
Super instrument arrived quickly! I am delighted 😀
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Response from Djoliba
Hello Joanna,
We're glad you're happy with your purchase.
See you soon ⚡️
Musically 🎶
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