/10
★★★★★
based on 297 published reviews
★★★★★
based on 297 published reviews
Latest positive customer reviews
5/5
★★★★★
I am very satisfied
Catherine T.
purchased on 27/02/2024
Translated review Answer from Djoliba
Hello Catherine,
We're delighted that you're happy with your purchase.
We look forward to hearing from you! Our team is at your service.
Best regards,
We're delighted that you're happy with your purchase.
We look forward to hearing from you! Our team is at your service.
Best regards,
5/5
★★★★★
Impeccable transaction. Technical information by telephone = precise and clear. Well-packaged to protect the item and sent quickly. Boutique top, to recommend
Gil H.
purchased on 24/02/2024
Translated review Answer from Djoliba
Hello Gil,
Thank you for your recommendation.
We hope to see you again soon.
Best regards,
Thank you for your recommendation.
We hope to see you again soon.
Best regards,
5/5
★★★★★
Impeccable. Equipment arrived promptly, was used immediately and was satisfactory. Thank you very much.
Lea R.
purchased on 13/02/2024
Translated review Answer from Djoliba
Hello Léa,
Thank you for your confidence in us.
Musically
Thank you for your confidence in us.
Musically
5/5
★★★★★
Thank you very much for your professionalism. Very good service, and above all fast and efficient answers, I highly recommend their store, fast and secure delivery Thank you very much Guy.
Guy F.
purchased on 22/02/2024
Translated review Answer from Djoliba
Hello Guy,
Thank you for your confidence in us and your recommendation.
We are delighted to count you among our many satisfied customers.
See you soon!
Thank you for your confidence in us and your recommendation.
We are delighted to count you among our many satisfied customers.
See you soon!
5/5
★★★★★
Great contact by e-mail, a team that listens and is accommodating. Thank you for your responsiveness and kindness 🙂
Mélody V.
purchased on 15/02/2024
Translated review Answer from Djoliba
Hello Mélody,
We would like to thank you for your heartfelt comments.
We look forward to seeing you again.
All the best,
We would like to thank you for your heartfelt comments.
We look forward to seeing you again.
All the best,
5/5
★★★★★
Thank you very much for the instruments which were very well packaged. I am delighted with my order
Léna G.
purchased on 19/02/2024
Translated review Answer from Djoliba
Hello Léna,
We're delighted to see that you're satisfied with your purchase and hope to count you among our loyal customers from now on.
We hope to see you soon!
We're delighted to see that you're satisfied with your purchase and hope to count you among our loyal customers from now on.
We hope to see you soon!
5/5
★★★★★
Perfect
Iris B.
purchased on 15/02/2024
Translated review5/5
★★★★★
Everything perfect, as usual!
Jérôme B.
purchased on 30/01/2024
Translated review Answer from Djoliba
Hello Jérôme,
Thank you for your confidence.
We look forward to serving you again.
With kind regards,
Thank you for your confidence.
We look forward to serving you again.
With kind regards,
5/5
★★★★★
Fast and careful shipment of my Kalimba and my Jew's harp. Quality instruments, I'm delighted!
Christel D.
purchased on 14/02/2024
Translated review Answer from Djoliba
Hello Christel,
We are delighted that you are satisfied with your purchase.
We hope to count you among our many loyal customers.
See you soon!
We are delighted that you are satisfied with your purchase.
We hope to count you among our many loyal customers.
See you soon!
5/5
★★★★★
The carrier didn't respect the delivery address, dropping off the parcel at a point relais when it was supposed to be delivered to my address. I waited all day at home, only to be told after a phone call that the parcel had been delivered to Leclerc in Bruyères.
Hatton C.
purchased on 07/02/2024
Translated review Answer from Djoliba
Hello Claudine,
Thank you for your feedback.
We are sorry that you have encountered a problem with the carrier.
As part of our continuous improvement of the customer experience, we would like to inform you that our logistics department will contact DPD to find out more.
Best regards,
Thank you for your feedback.
We are sorry that you have encountered a problem with the carrier.
As part of our continuous improvement of the customer experience, we would like to inform you that our logistics department will contact DPD to find out more.
Best regards,
5/5
★★★★★
Perfect delivery
Noël G.
purchased on 18/01/2024
Translated review5/5
★★★★★
Perfect
Laurent B.
purchased on 07/02/2024
Translated review5/5
★★★★★
A very nice calming sound. Fast delivery.
Katarina D.
purchased on 08/02/2024
Translated review4/5
★★★★☆
Products that correspond well to those I had seen on the website; just one drawback: the packaging is a little limited in terms of protecting the instruments. Great instrument sounds
Stéphanie C.
purchased on 03/02/2024
Translated review Answer from Djoliba
Hello Stéphanie,
Thank you for your comment.
We have forwarded your comment about the packaging to our logistics department.
See you soon!
Thank you for your comment.
We have forwarded your comment about the packaging to our logistics department.
See you soon!
5/5
★★★★★
Completely satisfied with my orders.
Joël V.
purchased on 04/02/2024
Translated review5/5
★★★★★
Everything is perfect. The products, the delivery time.
Camille P.
purchased on 07/02/2024
Translated review Answer from Djoliba
Hello Camille,
We're delighted you like our products.
Please don't hesitate to contact us if you have any further questions.
See you soon!
We're delighted you like our products.
Please don't hesitate to contact us if you have any further questions.
See you soon!
4/5
★★★★☆
Non-conforming order, but the after-sales service knows how to take care of the customer! Thank you
Claire L.
purchased on 28/01/2024
Translated review Answer from Djoliba
Hello Claire,
You have contacted us and the situation has been quickly rectified.
If you encounter a problem, please do not hesitate to contact us before giving an unfavorable opinion. The whole team is at your service.
With kind regards,
You have contacted us and the situation has been quickly rectified.
If you encounter a problem, please do not hesitate to contact us before giving an unfavorable opinion. The whole team is at your service.
With kind regards,
5/5
★★★★★
Fast delivery. Perfect
Jean-françois C.
purchased on 05/02/2024
Translated review5/5
★★★★★
Store as serious and responsive as ever, small shipping problem solved in a flash!
Laurent C.
purchased on 01/02/2024
Translated review Answer from Djoliba
Hello Laurent,
Thank you for taking the time to talk about the efficiency of our team.
Indeed, we are committed to providing you with a rapid solution to all your requests.
Best regards,
Thank you for taking the time to talk about the efficiency of our team.
Indeed, we are committed to providing you with a rapid solution to all your requests.
Best regards,
5/5
★★★★★
Good contact and serious order tracking Thank you
Jean M.
purchased on 11/12/2023
Translated review Answer from Djoliba
Hello Jean,
Thank you for your confidence in us.
We look forward to seeing you soon,
Thank you for your confidence in us.
We look forward to seeing you soon,