Customer reviews of Djoliba

C

Caroline D.

Rating: 5 out of 5

Published on 29/11/2023 à 16h05 following a purchase from 22/11/2023

fast, clear. nothing to say, top notch

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Isabelle A.

Rating: 5 out of 5

Published on 29/11/2023 à 14h25 following a purchase from 21/11/2023

Great. It was perfect and arrived quickly.

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Response from Djoliba Published on 06/12/2023

Thank you Isabelle for all your kind comments.
We hope you enjoy using these instruments.
See you soon!

G

Gérald L.

Rating: 2 out of 5

Published on 29/11/2023 à 12h39 following a purchase from 21/11/2023

The quality is not the same on both items. Disappointed because one seems less solid than the other.

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Response from Djoliba Published on 06/12/2023

Hello Gérald,
We regret to inform you that you were not satisfied with the quality of one of the items in your order.
We suggest you contact Christophe so that he can find a solution to your dissatisfaction.
Best regards,

K

Kym Thanh N.

Rating: 5 out of 5

Published on 29/11/2023 à 04h42 following a purchase from 20/11/2023

Received on time. Thank you

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Response from Djoliba Published on 06/12/2023

With pleasure!

Y

Yannick S.

Rating: 3 out of 5

Published on 28/11/2023 à 16h37 following a purchase from 11/11/2023

It would appear that the Tibetan bell is not entirely made of the 7 metals mentioned, according to the sound it produces... Listening in the store remains a must!

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Response from Djoliba Published on 12/01/2024

Hello Yannick,
Thank you for your comments.
We would like to inform you that our investigations have led us to conclude that the bells are made of tin and copper.
We will therefore modify all the product sheets concerned as soon as possible.
With kind regards,

S

Séverine C.

Rating: 5 out of 5

Published on 28/11/2023 à 14h17 following a purchase from 20/11/2023

Fast delivery. Very well packed

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Response from Djoliba Published on 06/12/2023

Thank you Séverine for your 5 ⭐️ rating.
Indeed, we pay particular attention to the protection of the items we ship.
Musically 🎶

L

Laurent C.

Rating: 5 out of 5

Published on 28/11/2023 à 13h53 following a purchase from 20/11/2023

Serious merchant, products as described, fast shipping, I highly recommend!

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Response from Djoliba Published on 06/12/2023

Thank you Laurent 🙏
We are delighted with your satisfaction and hope to see you again very soon.
Musically,

T

Thierry B.

Rating: 5 out of 5

Published on 28/11/2023 à 13h21 following a purchase from 21/11/2023

Perfect, thank you!

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Response from Djoliba Published on 06/12/2023

With great pleasure!
See you soon ⚡️⚡️🎶

V

Vincent N.

Rating: 5 out of 5

Published on 28/11/2023 à 13h02 following a purchase from 20/11/2023

as ordered

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Joerg H.

Rating: 5 out of 5

Published on 27/11/2023 à 23h14 following a purchase from 19/11/2023

Alles war wie angegeben. Die Lieferung kam termingerecht an. Vielen Dank! Ich kann Sie nur weiterempfelen.

S

Sophie D.

Rating: 5 out of 5

Published on 27/11/2023 à 13h03 following a purchase from 20/11/2023

Order received quickly, very well packaged with the fragile instruments well protected. The instruments are just what I expected, perfect. There's an incredible choice, it's hard to decide!

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Response from Djoliba Published on 06/12/2023

Thank you Sophie for your enthusiasm.
Our team is available to advise you and help you choose.
Please do not hesitate to contact us if you have any questions.
Best regards,

F

Françoise N.

Rating: 5 out of 5

Published on 27/11/2023 à 12h48 following a purchase from 20/11/2023

Fast delivery with good protective packaging. The product corresponds to what was mentioned on the website.

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Response from Djoliba Published on 06/12/2023

Thank you Françoise for your feedback.
We hope that your instrument will give you complete satisfaction.
We look forward to seeing you again!

C

Carole P.

Rating: 5 out of 5

Published on 24/11/2023 à 15h57 following a purchase from 17/11/2023

Perfect, I recommend

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Response from Djoliba Published on 05/12/2023

Thank you Carole for your recommendation.
We look forward to seeing you again.

L

Laurent J.

Rating: 5 out of 5

Published on 23/11/2023 à 15h47 following a purchase from 14/11/2023

Simple fast efficient Tongue drum excellent... perhaps lacks booklet or start-up help

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Response from Djoliba Published on 05/12/2023

Thank you Laurent for your 5.
Your comments will help us to further improve the quality of our products and services.
With kind regards,

L

Laetitia S.

Rating: 5 out of 5

Published on 22/11/2023 à 12h41 following a purchase from 15/11/2023

As usual, the order corresponded perfectly to my expectations. Delivered quickly, well packaged. The service is the same as in the boutique, except for the warm welcome, attentive listening and invaluable advice.

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Response from Djoliba Published on 23/11/2023

Thank you Laetitia for your comments.
See you soon

D

David E.

Rating: 5 out of 5

Published on 20/11/2023 à 19h06 following a purchase from 09/11/2023

Satisfied in all respects, delivery time and product

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Response from Djoliba Published on 22/11/2023

Hello David,
As customer satisfaction is our priority, we are delighted that your shopping experience went well.
Thank you for your rating.

M

Maurice M.

Rating: 5 out of 5

Published on 19/11/2023 à 07h45 following a purchase from 09/11/2023

The skin is of excellent quality!

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Leticia S.

Rating: 5 out of 5

Published on 17/11/2023 à 08h57 following a purchase from 17/10/2023

Very nice products, very nice team.

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Response from Djoliba Published on 22/11/2023

Thank you Leticia for your kind comments
Musically 🎶

J

Jean Michel C.

Rating: 5 out of 5

Published on 16/11/2023 à 08h41 following a purchase from 08/11/2023

Very serious

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Response from Djoliba Published on 22/11/2023

Thank you Jean-Michel for your confidence in us.
We hope to see you again very soon ⚡️

F

Fabien F.

Rating: 5 out of 5

Published on 15/11/2023 à 15h38 following a purchase from 08/11/2023

Perfect order as usual I recommend without any worries

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Response from Djoliba Published on 22/11/2023

Thank you Fabien for your recommendation 🙏
Hope to see you soon 🎼

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Alban C.

Rating: 5 out of 5

Published on 10/11/2023 à 15h53 following a purchase from 30/10/2023

Great contact, thanks to the Djoliba team!

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Response from Djoliba Published on 13/11/2023

Thanks Alban for the great note 5⭐️.
Please do not hesitate to contact us with any queries. We're here to serve you.
A+ 🎶

V

Valerie B.

Rating: 5 out of 5

Published on 10/11/2023 à 09h46 following a purchase from 31/10/2023

Perfect

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Response from Djoliba Published on 13/11/2023

Thank you Valérie for your note.
See you soon

J

Jean-Noël P.

Rating: 5 out of 5

Published on 08/11/2023 à 07h44 following a purchase from 27/10/2023

Serious, fast, efficient

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Response from Djoliba Published on 08/11/2023

It was a pleasure to serve you.
See you soon

L

Luidgi G.

Rating: 5 out of 5

Published on 07/11/2023 à 15h16 following a purchase from 30/10/2023

I hesitated before buying, but I took the risk by buying from Djoliba, and the service and transaction were super pleasant on the return. Thank you Djoliba for this order which perfectly meets my expectations.

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Response from Djoliba Published on 08/11/2023

Thank you Luidgi for your comments, which will help our musicians in their choice.
We look forward to seeing you again,
See you soon!

C

Christophe D.

Rating: 5 out of 5

Published on 01/11/2023 à 19h12 following a purchase from 24/10/2023

Super fast delivery, thank you!

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Response from Djoliba Published on 02/11/2023

Hello Christophe,
Thank you for taking the time to give us your feedback on your Djoliba experience.
See you soon,
Musically 🎶🎶

O

Olivia B.

Rating: 5 out of 5

Published on 31/10/2023 à 13h04 following a purchase from 23/10/2023

Order received quickly. I am satisfied with the service and the products. Thank you :)

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Response from Djoliba Published on 02/11/2023

With pleasure, Olivia.
See you soon

S

Stephane E.

Rating: 5 out of 5

Published on 30/10/2023 à 10h06 following a purchase from 19/10/2023

Very good

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Response from Djoliba Published on 30/10/2023

Hello Stéphane,
Thank you for your 5 ⭐️ review.
We hope this calabash will accompany you for many years to come.
Musically 🎶

P

Pascal L.

Rating: 3 out of 5

Published on 25/10/2023 à 16h47 following a purchase from 17/10/2023

worm-eaten instrument and loose tip with pearl leakage, too bad

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Aline E.

Rating: 5 out of 5

Published on 23/10/2023 à 09h36 following a purchase from 15/10/2023

Hello! I ordered a drum bag, it's perfect and there are no delivery problems.

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Maristela F.

Rating: 5 out of 5

Published on 21/10/2023 à 23h54 following a purchase from 11/10/2023

Serious and fast!

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Response from Djoliba Published on 24/10/2023

Hello Maristela,
Your opinion and the 5 rating ⭐️ are the best reward for the Djoliba team.

J

Jean-Philippe C.

Rating: 5 out of 5

Published on 19/10/2023 à 09h36 following a purchase from 30/09/2023

Fast delivery, ...with a smile!

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Response from Djoliba Published on 24/10/2023

It's TOP!!!
Thank you Jean-Philippe.

J

Jean-Michel G.

Rating: 5 out of 5

Published on 17/10/2023 à 13h59 following a purchase from 08/10/2023

Parcel dispatched, delivered and arrived safely. Impeccable

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Response from Djoliba Published on 18/10/2023

Thank you Jean-Michel for your comments.
We look forward to seeing you again.

P

Philippe D.

Rating: 5 out of 5

Published on 17/10/2023 à 11h37 following a purchase from 09/10/2023

Perfect

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Response from Djoliba Published on 18/10/2023

Hello Philippe,
Thank you for your feedback.
We hope to see you soon.

F

Florence G.

Rating: 5 out of 5

Published on 17/10/2023 à 09h19 following a purchase from 07/10/2023

Perfect! Thank you! 👋🙂

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Response from Djoliba Published on 18/10/2023

With pleasure 😃

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Patrice M.

Rating: 5 out of 5

Published on 16/10/2023 à 14h37 following a purchase from 08/10/2023

Cool.

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Eugénie B.

Rating: 5 out of 5

Published on 14/10/2023 à 21h25 following a purchase from 30/09/2023

Top, nice sound and object <3

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Potrat L.

Rating: 1 out of 5

Published on 13/10/2023 à 16h17 following a purchase from 15/09/2023

The skin had a defect and cracked as soon as it was put on the djembe!

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Response from Djoliba Published on 16/10/2023

Hello Potrat,
We're sorry to hear that you've had a problem with your order.
We check the quality of all our products before they are dispatched, but unfortunately some may escape our vigilance.
Please do not hesitate to contact our Customer Service to find a solution.
We hope to hear from you soon,
Musically,

J

Jean Patrick P.

Rating: 5 out of 5

Published on 11/10/2023 à 09h18 following a purchase from 03/10/2023

Corresponds perfectly to my expectations, fast and careful delivery.

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Response from Djoliba Published on 16/10/2023

Hello Jean-Patrick,
We are delighted that you are totally satisfied with our services.
We hope to see you again very soon.
Musically,🎶

C

Caroline B.

Rating: 5 out of 5

Published on 10/10/2023 à 12h31 following a purchase from 02/10/2023

Very good after-sales service!

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Philippe C.

Rating: 5 out of 5

Published on 09/10/2023 à 18h14 following a purchase from 01/10/2023

Very satisfied (contact, delivery and quality of the item).

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