Customer reviews of Djoliba

9,5 /10

Based on 706 published reviews

5 629 89% 4 40 6% 3 10 1% 2 9 1% 1 18 3%

Summary of reviews

The online store Djoliba excels in product quality, with many customers highlighting the excellent craftsmanship of items such as leather goods and musical instruments. Quick and efficient delivery is another prominent theme, with numerous reviews noting that orders arrive swiftly, often within just a few days, and are well-packaged to ensure safety during transit. Customer service receives high praise for being responsive and professional, with many expressing satisfaction with the support provided throughout their purchasing process.

Reviews 1, 2, 4 and 5 stars

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Cécilia H.

Published on 13/03/2023 à 13h20 following a purchase from 03/03/2023

Very fast and careful shipping. The product is as described, it seems solid and practical. Other orders will follow since this one convinced me of the seriousness of Djoliba. Thank you

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Vincent T.

Published on 11/03/2023 à 07h12 following a purchase from 24/02/2023

Perfect delivery. Except that the user guide is in English. When will a French version be available? Thank you.

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Marie Hélène P.

Published on 10/03/2023 à 17h02 following a purchase from 16/02/2023

Small problem of delivery very quickly resolved, with professionalism and speed. Thank you

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LOULOU C.

Published on 10/03/2023 à 12h07 following a purchase from 25/02/2023

Serious site, order delivered quickly, careful packaging. I will recommend with joy and confidence. Loulou CATCH, yoga teacher and sound therapist.

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Christine R.

Published on 09/03/2023 à 20h38 following a purchase from 27/02/2023

Very happy with my harness purchase. Fast shipping, I recommend this site.

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Jon Z.

Published on 09/03/2023 à 19h05 following a purchase from 23/02/2023

The pick-up service at the store is not good. It's good to know when you can pick up the instrument

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Response from Djoliba Published on 10/03/2023

Hello Mr. Zabaleta,

we apologize for this bad experience. Indeed, we usually notify our customers when the ordered article is available in the store but not this time. It is a human error and we are sorry for it.

Please be assured that we are doing everything possible to avoid such mistakes in the future. In the meantime, our sales department will contact you to propose a compensation for the inconvenience caused.

Sincerely

The Djoliba team

Arnaud C.

Published on 09/03/2023 à 17h56 following a purchase from 27/02/2023

Perfect, very satisfied

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Jean-Marie B.

Published on 09/03/2023 à 16h35 following a purchase from 28/02/2023

Thank you!

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Laurent B.

Published on 06/03/2023 à 13h01 following a purchase from 24/02/2023

very good

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caroline J.

Published on 06/03/2023 à 12h42 following a purchase from 22/02/2023

it's perfect

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Fabien F.

Published on 06/03/2023 à 12h41 following a purchase from 22/02/2023

perfect RAS

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Régis B.

Published on 04/03/2023 à 13h33 following a purchase from 15/02/2023

Fast and accurate delivery

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Armelle D.

Published on 03/03/2023 à 13h04 following a purchase from 17/02/2023

fast delivery, product conforms

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Patrick L.

Published on 03/03/2023 à 12h34 following a purchase from 20/02/2023

At the top

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claire C.

Published on 02/03/2023 à 20h11 following a purchase from 17/02/2023

Fast delivery, only a few days, the flute is as presented.

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Leticia S.

Published on 02/03/2023 à 18h35 following a purchase from 19/02/2023

Very good quality products and top customer service.

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