The online store Djoliba excels in product quality, with many customers highlighting the excellent craftsmanship of items such as leather goods and musical instruments. Quick and efficient delivery is another prominent theme, with numerous reviews noting that orders arrive swiftly, often within just a few days, and are well-packaged to ensure safety during transit. Customer service receives high praise for being responsive and professional, with many expressing satisfaction with the support provided throughout their purchasing process.
It took time to get our order. 5 months :) because it was not available it seems. However, with every email or call, we were listened to, the people responded, tried to understand... in short, what we ask of a "partner" in work. So Djoliba remains for us a serious and above all human company. Best regards, Florence Batucazik Association
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Stephane S.
Rating: 5 out of 5
following a purchase from 03/09/2025
good product, lightning delivery
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Arona D.
Rating: 5 out of 5
following a purchase from 01/09/2025
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Frédéric L.
Rating: 5 out of 5
following a purchase from 30/08/2025
Received quickly, authentic instrument. Top.
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Benjamin D.
Rating: 5 out of 5
following a purchase from 29/08/2025
Everything went very well
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Julien F.
Rating: 5 out of 5
following a purchase from 07/08/2025
I order skins and frames, everything is of quality and the customer service is very efficient and very accommodating, I recommend +++++
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bertrand R.
Rating: 5 out of 5
following a purchase from 27/07/2025
I appreciated your commercial gesture following a delivery delay... Thank you.
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Dominique V.
Rating: 1 out of 5
following a purchase from 19/08/2025
The stick was too thin and poorly calibrated, twisted, making it difficult to use, not meeting my expectations so I returned it.
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Response from Djoliba
No worries about the return. Don't forget that the cactus is a natural element and can therefore grow crooked ;) : not necessarily straight. Please feel free to give us details before delivery so that we can make the selection based on your comments and wishes. Without any information from the customer, we send what we have in stock prioritizing the sound.
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Severine A.
Rating: 5 out of 5
following a purchase from 23/08/2025
Very serious and of very good quality
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Frank K.
Rating: 5 out of 5
following a purchase from 07/07/2025
Very friendly and professional. Any queries are answered promptly.
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caroline M.
Rating: 5 out of 5
following a purchase from 10/08/2025
perfect!
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Amandine P.
Rating: 5 out of 5
following a purchase from 29/07/2025
Great! Very nice staff. I love this store
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Aela R.
Rating: 2 out of 5
following a purchase from 01/08/2025
I did not receive the right article.
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Marc G.
Rating: 5 out of 5
following a purchase from 01/08/2025
compliant with the announced item. Perfect. Thank you
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Fabien S.
Rating: 5 out of 5
following a purchase from 31/07/2025
Very good both in terms of the ordered item and the delivery time. Nice shop apparently. I'll see when I pass through Toulouse.
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Michel V.
Rating: 5 out of 5
following a purchase from 21/07/2025
Very competent and accommodating team! Very good welcome, very good products! Excellent service,! It's great !!!
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gary B.
Rating: 5 out of 5
following a purchase from 17/07/2025
great
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Pascal Z.
Rating: 5 out of 5
following a purchase from 20/07/2025
I am satisfied with my last order
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Farida E.
Rating: 5 out of 5
following a purchase from 21/07/2025
Perfect
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Cédric P.
Rating: 5 out of 5
following a purchase from 18/07/2025
Fast delivery, very fast
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Benjamin C.
Rating: 5 out of 5
following a purchase from 12/07/2025
Awesome !!!!
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Claude C.
Rating: 5 out of 5
following a purchase from 09/07/2025
Great site, I recommend it 100%
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Pauline L.
Rating: 5 out of 5
following a purchase from 02/07/2025
Top! Fast delivery time, products conform to my expectations
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Fabienne L.
Rating: 5 out of 5
following a purchase from 07/07/2025
Completely meets my expectations
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henri A.
Rating: 5 out of 5
following a purchase from 03/07/2025
Very fast, very responsive. I highly recommend.
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Mostafa R.
Rating: 5 out of 5
following a purchase from 07/07/2025
Satisfied
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Pascal M.
Rating: 5 out of 5
following a purchase from 30/06/2025
Hello, very good store, order as expected and received quickly perfect
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Camilo B.
Rating: 1 out of 5
following a purchase from 19/06/2025
This is not a real instrument but a toy for tourists.
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Response from Djoliba
It is an instrument where it is indicated that it needs to be adjusted, get your hands in it to make it sound. Given the price yes, it is not high-end. All the information is provided to allow you to make your choice before ordering it.
There is also a phone number that can also help you learn more before placing an order.
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SOPHIE M.
Rating: 5 out of 5
following a purchase from 19/06/2025
Very good.
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Bernadette G.
Rating: 5 out of 5
following a purchase from 15/06/2025
Perfect
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Xavier L.
Rating: 5 out of 5
following a purchase from 15/06/2025
Delivery as expected and fast
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Valérie D.
Rating: 5 out of 5
following a purchase from 09/06/2025
Very well received on time
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Olivier S.
Rating: 1 out of 5
following a purchase from 05/06/2025
Instrument "guembri" not compliant.. A broken tuning key, a pine bridge!!! Asymmetrical and poorly sized! And the strings are too old and fraying. Even at -50% it hurts the budget for an instrument that needs to be completely restored.. "sold as new"
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Response from Djoliba
It is indicated that given the price: "Some adjustments are of course necessary, given the very low price" and "If you are looking for a higher-end gembri please contact us we have other models in store."
And in bold it is indicated: Note that this model is sold as is. some defects, sometimes necessary to get your hands dirty to restore it hence a broken price!!!! It WILL NOT BE RETURNED OR EXCHANGED
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PHILIPPE H.
Rating: 5 out of 5
following a purchase from 05/06/2025
GOOD RECEPTION AND PRODUCT MEETS MY REQUIREMENTS
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Christian M.
Rating: 5 out of 5
following a purchase from 04/06/2025
Top
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Dita M.
Rating: 5 out of 5
following a purchase from 02/06/2025
Thank you for the high-quality product and fast delivery!
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Sylvain D.
Rating: 5 out of 5
following a purchase from 31/05/2025
Well packaged despite the complicated shape. Impeccable reception.
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Henri-Armand M.
Rating: 5 out of 5
following a purchase from 27/05/2025
It's very nice to ship to Switzerland. Thank you for the efficiency and speed.
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ADELINE C.
Rating: 5 out of 5
following a purchase from 26/05/2025
Quality product and service
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Catherine C.
Rating: 5 out of 5
following a purchase from 21/05/2025
Meets my expectations, fast delivery.
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