The online store Djoliba excels in product quality, with many customers highlighting the excellent craftsmanship of items such as leather goods and musical instruments. Quick and efficient delivery is another prominent theme, with numerous reviews noting that orders arrive swiftly, often within just a few days, and are well-packaged to ensure safety during transit. Customer service receives high praise for being responsive and professional, with many expressing satisfaction with the support provided throughout their purchasing process.
I hesitated before buying, but I took the risk by buying from Djoliba, and the service and transaction were super pleasant on the return. Thank you Djoliba for this order which perfectly meets my expectations.
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Response from Djoliba
Thank you Luidgi for your comments, which will help our musicians in their choice.
We look forward to seeing you again,
See you soon!
M
Marcel Boawesse K.
Rating: 4 out of 5
following a purchase from 30/10/2023
Hello, I received my order quickly and on time. I am 100% satisfied. Thank you for your gift of bags which I found in my parcel.
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Response from Djoliba
Hello Marcel,
We are delighted that you are satisfied with your purchase.
We hope to see you again very soon.
Musically 🎶🎶
C
Christophe D.
Rating: 5 out of 5
following a purchase from 24/10/2023
Super fast delivery, thank you!
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Response from Djoliba
Hello Christophe,
Thank you for taking the time to give us your feedback on your Djoliba experience.
See you soon,
Musically 🎶🎶
O
Olivia B.
Rating: 5 out of 5
following a purchase from 23/10/2023
Order received quickly. I am satisfied with the service and the products. Thank you :)
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Response from Djoliba
With pleasure, Olivia.
See you soon
M
Marie D.
Rating: 4 out of 5
following a purchase from 19/10/2023
The multi-instrument harnesses are very nice, but the hooks are too thick for snare drums. Smaller hooks will be sent to me.
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Response from Djoliba
Hello Marie,
You have confirmed that you have received the small hooks as supplements.
Don't hesitate to give us your opinion
See you soon
S
STEPHANE E.
Rating: 5 out of 5
following a purchase from 19/10/2023
Very good
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Response from Djoliba
Hello Stéphane,
Thank you for your 5 ⭐️ review.
We hope this calabash will accompany you for many years to come.
Musically 🎶
P
pascal L.
Rating: 3 out of 5
following a purchase from 17/10/2023
worm-eaten instrument and loose tip with pearl leakage, too bad
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ALINE E.
Rating: 5 out of 5
following a purchase from 15/10/2023
Hello! I ordered a drum bag, it's perfect and there are no delivery problems.
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Maristela F.
Rating: 5 out of 5
following a purchase from 11/10/2023
Serious and fast!
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Response from Djoliba
Hello Maristela,
Your opinion and the 5 rating ⭐️ are the best reward for the Djoliba team.
J
Jean-Philippe C.
Rating: 5 out of 5
following a purchase from 30/09/2023
Fast delivery, ...with a smile!
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Response from Djoliba
It's TOP!!!
Thank you Jean-Philippe.
J
Jean-Michel G.
Rating: 5 out of 5
following a purchase from 08/10/2023
Parcel dispatched, delivered and arrived safely. Impeccable
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Response from Djoliba
Thank you Jean-Michel for your comments.
We look forward to seeing you again.
P
Philippe D.
Rating: 5 out of 5
following a purchase from 09/10/2023
Perfect
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Response from Djoliba
Hello Philippe,
Thank you for your feedback.
We hope to see you soon.
F
florence G.
Rating: 5 out of 5
following a purchase from 07/10/2023
Perfect! Thank you! 👋🙂
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Response from Djoliba
With pleasure 😃
P
patrice M.
Rating: 5 out of 5
following a purchase from 08/10/2023
Cool.
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Eugénie B.
Rating: 5 out of 5
following a purchase from 30/09/2023
Top, nice sound and object <3
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Potrat L.
Rating: 1 out of 5
following a purchase from 15/09/2023
The skin had a defect and cracked as soon as it was put on the djembe!
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Response from Djoliba
Hello Potrat,
We're sorry to hear that you've had a problem with your order.
We check the quality of all our products before they are dispatched, but unfortunately some may escape our vigilance.
Please do not hesitate to contact our Customer Service to find a solution.
We hope to hear from you soon,
Musically,
J
Jean Patrick P.
Rating: 5 out of 5
following a purchase from 03/10/2023
Corresponds perfectly to my expectations, fast and careful delivery.
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Response from Djoliba
Hello Jean-Patrick,
We are delighted that you are totally satisfied with our services.
We hope to see you again very soon.
Musically,🎶
C
caroline B.
Rating: 5 out of 5
following a purchase from 02/10/2023
Very good after-sales service!
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Philippe C.
Rating: 5 out of 5
following a purchase from 01/10/2023
Very satisfied (contact, delivery and quality of the item).
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Bernadette F.
Rating: 5 out of 5
following a purchase from 29/09/2023
Everything is perfect, of good quality and delivered quickly.
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Vincent C.
Rating: 5 out of 5
following a purchase from 27/09/2023
Everything went very smoothly. Please note that it is possible to collect the parcel directly from the store, with no shipping costs.
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Nilson P.
Rating: 5 out of 5
following a purchase from 28/09/2023
Perfect
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Céline G.
Rating: 5 out of 5
following a purchase from 27/09/2023
Quality skin, just the thickness I needed to make shamanic rattles. It would be great if we could choose the color.
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Geneviève H.
Rating: 5 out of 5
following a purchase from 23/09/2023
Great musical instruments for kids!
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Guillaume P.
Rating: 5 out of 5
following a purchase from 13/09/2023
Very good order tracking
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Veronique B.
Rating: 5 out of 5
following a purchase from 23/09/2023
Beautiful sagattes. Thank you very much.
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NEREA N.
Rating: 1 out of 5
following a purchase from 11/09/2023
poorly stored instruments in poor condition (kalimba with traces of dirt such as rust)
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Response from Djoliba
Hello Nerea,
Following our discussions, Christophe has replaced the products you were dissatisfied with.
We would like to know your opinion about them.
Please do not hesitate to send us your comments again.
The entire Djoliba team is at your disposal should you have any queries.
See you soon
S
Simone P.
Rating: 5 out of 5
following a purchase from 20/09/2023
Perfect
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Hervé B.
Rating: 5 out of 5
following a purchase from 16/09/2023
merci super site et rapide
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Response from Djoliba
Thank you Hervé for your ⭐️⭐️⭐️⭐️⭐️
We hope to see you soon
C
Céline D.
Rating: 5 out of 5
following a purchase from 17/09/2023
Perfect.
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Isabelle D.
Rating: 5 out of 5
following a purchase from 19/09/2023
Very serious company. Received within 48h in point pik up. 👍
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Response from Djoliba
Hello Isabelle,
Thank you for your comments 🙏
We look forward to serving you!
See you soon ⚡️
A
Anne C.
Rating: 5 out of 5
following a purchase from 17/09/2023
Very fast
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Sébastien A.
Rating: 1 out of 5
following a purchase from 03/08/2023
I have just sent an email to Christophe, I have not received this parcel due to an error in the delivery address by the sender. I hope to have a solution soon, I've been waiting for weeks for this delivery, not received to date.
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Response from Djoliba
Hello Sébastien,
Christophe has proposed a solution by replying to your message.
Could you please contact him to correct the address error?
Don't hesitate to contact us if you have any questions!
See you soon,
A
Amal N.
Rating: 5 out of 5
following a purchase from 14/09/2023
Excellent product
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Bérangère G.
Rating: 5 out of 5
following a purchase from 30/08/2023
Beautiful instruments. I had problems with the shruti box which had some notes sizzling, probably as a result of transport, and the people at the company did everything they could to solve the problem.
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Response from Djoliba
Thank you Bérangère for your comments 🙏
We are committed to customer satisfaction
Please do not hesitate to contact us with any queries you may have.
We hope to see you again soon
J
Jérôme C.
Rating: 5 out of 5
following a purchase from 13/09/2023
Perfect. Unfortunately not the right item, so returned for refund. But otherwise, they are perfect..I recommend
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Catherine D.
Rating: 5 out of 5
following a purchase from 16/08/2023
As usual, the shipment was fast and conformed to my order.
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carole M.
Rating: 5 out of 5
following a purchase from 09/09/2023
Good product
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Véronique G.
Rating: 5 out of 5
following a purchase from 08/09/2023
Order quickly shipped and delivered. Great delivery time!
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Response from Djoliba
Thank you Véronique for your feedback 🙏
See you soon 🌞
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